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Hudson Valley Volkswagen

Wappingers Falls, NY

4.6
525 Reviews

1148 Route 9

Wappingers Falls, NY

12590

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Showing 525 reviews

August 01, 2012

The service was great. The issue would be the time involved. I was there for a 30,000 mile service check and it took about an hour and a half. Figure that's a bit on the long side. More

by mattmann58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service desk
May 06, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. We are pleased to hear satisfied with our dealership. Our goal each and every day is to provide all our customers with excellent service in a timely manner. Thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

July 31, 2012

We were very pleased with both Bunny and Mindy. Both were easy to talk with and answer any questions we had. We had it in tha back of our minds to look at the VW "4 wheel" drives and were pleased with the ti More

by carlaschauffler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bunny and Mindy
Apr 15, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. We are pleased to hear that you were happy with the service you received from our dealership. Our goal each and every day is to provide excellent service to all our valued and loyal customers and make all their sales experiences a positive one. We look forward to working with you again in the future. Regards, Tom Van Duyne - Sales Manager

July 31, 2012

Scott was very knowledgeable and friendly. He made the process of searching for and choosing a new car very comfortable. He was able to address any concerns that I had along the way. More

by koppenheimer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Curtis
Apr 15, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am delighted to hear that Scott was knowledgeable and friendly. Scott is an important member of our team who exemplifies the high standards and ethics we set for ourselves, and our valued customers have come to expect. It has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

July 31, 2012

I live an hour and a half away from this dealership. We stopped in one day on after a college visit in the area, found the Tiguan 2010 and spoke with Bunny DiRoma who was helpful, gracious, and understood More

by aplaudd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bunny DiRoma and Mindy
Apr 15, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am very happy to hear you were pleased with our sales department. Customer service is our top priority so it is always reassuring to hear that you were satisfied with your latest experience. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

July 28, 2012

From the moment I entered the showroom at HVVW, I was treated with respect and good will. Both Bunny DiRoma and Mindy Nowik, the person I bought two previous Passats from, answered couldn't have been ni More

by LJT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bunny DiRoma, Mindy Nowik
Apr 15, 2013 -

Hudson Valley Volkswagen responded

Thank you for review. We appreciate our valued customers letting us know that they had an all around positive experience with our dealership. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

July 28, 2012

Very professional and friendly dealership. Lots of inventory, very knowledgeable staff. Fran is what I consider an "honest" salesman, something I don't say lightly. This is the second car we bought f More

by lindalom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Fuchs
Apr 15, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am delighted to hear that you were satisfied with our sales department. Our top priority is our customer satisfaction so it is always greatly rewarding to hear about your latest visit. It has been a pleasure doing business with you, we hope to see you again soon. Regards, Tom Van Duyne - Sales Manager

July 27, 2012

Although my requested service time was not available, Ashley was able to fit me in within the timeframe I had available. Much appreciated!!! Excellent Service!!! More

by Hockey Puck
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Apr 15, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am happy to hear you were satisfied with our service department. We strive each and every day to provide exceptional service to all our valued and loyal customers. It has been a pleasure doing business with you, thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

July 24, 2012

Clean, classy showroom, friendly staff, comfortable, good quality vehicles, the sales people do whatever they have to in order to make your experience with them a memorable one. More

by BetseyR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Andersen, Mindy Nowik
Apr 15, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. I am glad to hear that you were pleased with the service you received from our dealership. Our staff is always excited and happy to go the extra mile and answer any questions or concerns our valued customers may have with their vehicles. Thank you for choosing Hudson Valley Volkswagen; we look forward to working with you again in the future. Regards, Tom Van Duyne - Sales Manager

July 23, 2012

Without a doubt, the best "car buying" experience I had throughout the Dutchess County area. Very professional team. Very knowledgeable about the product and very efficient at getting me t More

by brinck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Anderson , Scott and Mindy
Apr 15, 2013 -

Hudson Valley Volkswagen responded

Thank you for review. We are always thrilled to hear a customer tell us that they had the best experience in our sales department. Our entire sales team takes great pride in our work and always try go the extra mile and exceed our customers' expectations. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

July 21, 2012

I knew I was going to buy a car but I had no idea when I started the process that it was going to be a VW. I came in to Hudson Valley VW asking questions about when the new VW diesels would be coming out. More

by garybeacon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Fuchs, Mindy, and the Nice Lady at the Front Desk
Apr 15, 2013 -

Hudson Valley Volkswagen responded

Thank you for your comments. I am happy to hear that you were satisfied with your new vehicle and with the customer service you received from our sales department. Our entire sales team here at Hudson Valley Volkswagen, takes great pride in providing our valued customers with superior service and making the sales process a pleasant one. We hope to see you again soon. Regards, Tom Van Duyne - Sales Manager

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