Hudson Valley Volkswagen

The people at Hudson Valley VW are wonderful. I'm just a little disappointed that even though I've had a car serviced by them for years I could not negotiate a price on my new car. There was no chance for a little disappointed that even though I've had a car serviced by them for years I could not negotiate a price on my new car. There was no chance for a negotiation. Otherwise I love the car. Paid the price because it's the only VW dealer closeby. More

They are friendly helpful and very nice they also know what they are doing Would not go or buy a car from anywhere else Would love to work for a company like this Bravo! what they are doing Would not go or buy a car from anywhere else Would love to work for a company like this Bravo! More

This is the second time I have purchased a new Vw from HVVW. However I have been with them since 2002. My first Vw was purchased at another dealer but brought it to HVVW For service. I was extremely h HVVW. However I have been with them since 2002. My first Vw was purchased at another dealer but brought it to HVVW For service. I was extremely happy with the service and knowledge they posesed. I had never been treated that way at any car dealership and I was sold!! In 2004 I purchased my second Vw with the team at HVVW. The deal was seamless, The sales staff was the most knowledgeable and informative people I have ever worked with And my loyalty stayed true. Now it was time to get my wife into her own Vw and HVVW stepped up Once again. The price was fantastic, the car I wanted was on the lot. I was able to complete the Entire deal in 4 days!! I was ready to buy but not in the position of need. I had a trade, got financing And felt great about every aspect of the sale. I would highly reccomand this dealer above all Vw dealers. Not only are they a professional team they are great people and I never felt like a customer. I did feel like part of their family. Their loyalty to me as a customer either for service or purchase has Made me loyal to them for all my Vw needs. Parts, service or sales Hudson Valley Volkswagen Wagon Rises to the occasion and has always been there for me. I am once again a very very satisfied VW owner. Thank you all at HVVW for making my car buying experience so great! I look forward to my next purchase Or visit to the dealership!! Thank you!! Garrett and Dana, Bethel N.Y. More

Fantastic dealer experience, from start to finish. Very well organized, knowledgeable, and friendly salesman (Hunter Barton). The finance process went smoothly, and my questions were answered immediately well organized, knowledgeable, and friendly salesman (Hunter Barton). The finance process went smoothly, and my questions were answered immediately and thoroughly. My thanks to Hudson Valley Volkswagen for selling me a great car at a great price. More

The dealer was fine. I didn't get an owner's manual which I just realized and have to wait until Monday to figure out some features. I just realized and have to wait until Monday to figure out some features. More

The service department in this dealership is excellent. I always feel very taken care of, which is why I always have my vehicle serviced at Hudson Valley VW, rather than Heart VW, where I have purchased al I always feel very taken care of, which is why I always have my vehicle serviced at Hudson Valley VW, rather than Heart VW, where I have purchased all of my vehicles. I wish I could say the same for my satisfaction with the VW brand itself. While the service personnel are excellent, I am unlikely to purchase a VW the next time I need to replace my vehicle. I have purchased three consecutive VW models in the last 10 years, on the strength of the make's reputation for being a solid, durable, dependable vehicle, and have had my vehicles religiously serviced at VW dealerships. However, with each vehicle purchased, there has been some nagging issue that repetitively wears out early. With my '04 Passat, the brakes repeatedly wore out in only 20,000 miles or so; yet my '02 Passat and '09 Jetta brake performance is normal, meaning it wasn't due to my braking style. My '09 Jetta has had engine difficulties, and yesterday came a shocker: my clutch is worn out at only 98,000 miles. I have been driving a standard shift for 10 years, and I don't 'ride the clutch', so I find that the clutch wearing out in only 3 years (and all highway miles) to be an unacceptable outcome. In addition, when a small-price part (like the shift pattern cap) fails, VW fails to make just that part available...it requires me to purchase the entire shift boot assembly at a cost of $190, which, to my mind, is gouging me into unnecessarily purchasing more than what is necessary in order to correct a minor (cosmetic) issue. It is evident to me that VW (as a company) rewards repeat customer loyalty with price-gouging. The extra expenses that owning these vehicles is making it no longer worthy of my loyalty. I will very likely choose a different make of vehicle the next time I purchase, on the hope that I will not be required to spend so much additional cash on maintenance. My lone regret is that, in the future, I will no longer be having my vehicle serviced by the fine professionals at this dealership. More

They have always been very accommodating and friendly. I called that morning to see if I could get in for a service and there was no hesitation they said bring it right in. called that morning to see if I could get in for a service and there was no hesitation they said bring it right in. More

I had a great experience with this dealership and Eric Anderson. Mindy in the finance dept. was fabulous. the service dept also took care of the recalls on our 2003 Passat wagon and they were very courti Anderson. Mindy in the finance dept. was fabulous. the service dept also took care of the recalls on our 2003 Passat wagon and they were very courtious and quick. More

The employee's of Hudson Vally Volkswagen are more than helpful and very nice. My issue has absolutely nothing to do with the dealership. MY issue has to deal with the car. This is my first Volkswagen and helpful and very nice. My issue has absolutely nothing to do with the dealership. MY issue has to deal with the car. This is my first Volkswagen and will most likely be my last. The car is a 2010 jetta tdi. the car is only about 2.5 years old and my passenger door would not lock! I was visiting family in the bronx for 2 days with a door that wouldn't lock and I didn't even have a manual locking option! Lot's of people told me not to buy a Volkswagen because they have nothing but electrical issues.I have only owned the car for 5 months and it already had to be taken to the dealer for and electrical issue.I'm beginning to think what people say are true. IT is totally unacceptable for a 2 year old car to have door latching issues. I also own a 1994 mazda protege. That's almost 20years old!, and I've never had and issue with a door not locking. More

Upon arrival at Hudson Valley Volkswagen I was greeted Upon arrival at Hudson Valley Volkswagen I was greeted promptly and curtiously. I had been to other VW Dealers where I was ignored. I was allowed Upon arrival at Hudson Valley Volkswagen I was greeted promptly and curtiously. I had been to other VW Dealers where I was ignored. I was allowed to look around on my own, which is what I had requested to do, without a sales person hovering over me and making me feel pressured. Scott Curtis the sales person I dealt with was GREAT!!!! He paid attention to what I was interested in. He was very well informed on the VW and the different models available as well as the financing. He was attentive to all my questions and got me the information I needed promptly and accurately. He made the process of buying a new car very comfortable. When I went to pick up my new Jetta, he went over everything in the car and manual and made me feel very comfortable driving off the lot in my new Jetta. I would definitely return to Scott as well as highly recommend him to anyone looking for a Volkswagen. Thank you. More