Hudson Valley Volkswagen

Very professional and friendly service. Fran helped me choosing the right car and the best method of payment for me. I like the waiting room with coffee (coffee is excellent, by the way). choosing the right car and the best method of payment for me. I like the waiting room with coffee (coffee is excellent, by the way). More

Very quick, thorough, efficient service at a reasonable price concerned about my time and distance coming to them. I travel over an hour to get to the dealer. Their rates are very reasonable as compared to price concerned about my time and distance coming to them. I travel over an hour to get to the dealer. Their rates are very reasonable as compared to other service places in my area. More

It is always a pleasure to appear for service for either one of my two VWs at Hudson Valley Volkswagon. Debbie and Brianne have always been the most delightful service representatives for us over the past s one of my two VWs at Hudson Valley Volkswagon. Debbie and Brianne have always been the most delightful service representatives for us over the past several years. I have been using the Service Department since purchasing my 2006 Jetta and adding another 2010 Jetta. The mechanics do a great job--this time around I had the 120,000 service done, and my 2006 model now sounds as good, if not better, than the 2010! Of course, I added four new tires since the old ones were screaming for a change! The only setback for the day was when I requested a steak sandwich for lunch from Debbie when she went to lunch, she only brought me back a bag of candy! The good news is that the candy included two chocolate kisses--my favorite! Leave it to your star representative--she always makes things go well!!! More

Perfect experiences with sales department. Highly customer driven. Friendly. Professional. Values relationship built with customers. Experiences with service department left much to be desired. customer driven. Friendly. Professional. Values relationship built with customers. Experiences with service department left much to be desired. Nothing good to say about the service department staff, quality of work nor professionalism. Would highly recommend dealership for point of purchase but then servicing elsewhere. You asked for honest ... so there it is. More

complete and conveinent. loaner car was a huge plus. I would reccomend this dealer for vw service no problems at all so far, service staff was efficient and kept me well informed would reccomend this dealer for vw service no problems at all so far, service staff was efficient and kept me well informed More

My purchase experience was a great one. Apart from the fact that I now have the car that I love, Bunny was exceptional during the transaction and has followed up with calls and emails to make sure that my fact that I now have the car that I love, Bunny was exceptional during the transaction and has followed up with calls and emails to make sure that my new experience of my VW Tiguan continues to be a great one. I appreciate her work and everyone at Wappingers Falls Volkswagen. I'm grateful to Eric too for all that he did during the process. More

The most amazing service department on the planet. When you run into so much lack of quality almost everwhere it always is a pleasure to know that my 2001 Jetta is kept in top shape. They get me back and you run into so much lack of quality almost everwhere it always is a pleasure to know that my 2001 Jetta is kept in top shape. They get me back and forth from Florida and keep me from running into trouble. Strange days when you expect lack of courtesy from service departments. If you ever want to review your faith in humanity get your car serviced at Volkswagen. More

This was our first experience with a VW dealer. We couldn't have asked for a better one! Bunny and Mindy were excellent! They were very efficient, friendly and knowledgeable. We felt very well taken c couldn't have asked for a better one! Bunny and Mindy were excellent! They were very efficient, friendly and knowledgeable. We felt very well taken care of and appreciate all of their help! Our new Jetta TDI is fabulous and so is the team at Hudson Valley Volkswagon!! More

The service associates take care of your car as though it were their own and are sure to give the car a complete inspection even when I visit for a simple oil change. The times that something needed replaci were their own and are sure to give the car a complete inspection even when I visit for a simple oil change. The times that something needed replacing (recalled items, for example) the parts were ordered and appointments were taken care of in a few days. Their new Service Express program is also wonderful. This week, I found myself with a few free hours and I was able to bring my car in with no appointment. It makes taking care of the car that much easier. More

Eric is friendly, accessible and easy to work with. The dealership is clean, open and inviting. I was pleased with the ease of getting into my new vehicle and returned to HV VW because of the customer ser dealership is clean, open and inviting. I was pleased with the ease of getting into my new vehicle and returned to HV VW because of the customer service I received with Eric last time and would do it again. More