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Hudson Valley Volkswagen

Wappingers Falls, NY

4.6
525 Reviews

1148 Route 9

Wappingers Falls, NY

12590

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Showing 525 reviews

April 12, 2012

Our experience at Hudson Valley Volkswagen was the best ever. Scott was very professional and friendly. He answered all the questions we had. Very good service, thank you! More

by sabine_12550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Curtis
Dec 05, 2012 -

Hudson Valley Volkswagen responded

Thank you for your review. I am happy to hear your latest experience with our sales department was a pleasant one. Our goal each and every day is to provide exceptional service to all our loyal and valued customers. Thanks for choosing Hudson Valley Volkswagen, it has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

April 10, 2012

I went in to get my wife's car serviced, and ended up buying a new Passat for myself. Hunter was able to effectively answer all my questions and demonstrate all the car's features. And Mindy made all o More

by Ricktierney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter, Mindy
Dec 05, 2012 -

Hudson Valley Volkswagen responded

Thank you for your review. I am happy to hear about your latest experience with our dealership, and for acknowledging Hunter for his professionalism. It is always reassuring to hear from our customer that they have received the service they have expected. We look forward to seeing you again. Regards, Tom Van Duyne - Sales Manager

April 10, 2012

Very good experience at this dealership...just wish i lived closer! First experience was the actual purchase of car. I drove nearly two hours and they were extremely helpful regarding my purchase, wo More

by oldschool77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager and a few others including tech
Dec 05, 2012 -

Hudson Valley Volkswagen responded

Thank you for commenting on your latest experience with our dealership. Our staff takes great pride in our work and always try to go the extra mile for our customers and answer any questions or concerns our customers may have with their vehicles. We hope to see you again soon in the future. Regards, Chris Gavin - General Manager

April 08, 2012

very organised and they did not push you, and very pleasant, every visit has been great so far that is why i travel the distance More

by t.r.ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ashley
Apr 16, 2012 -

Hudson Valley Volkswagen responded

Thank you for sharing your positive review of Hudson Valley Volkswagen, and for driving the long distance to have your car serviced with us. We appreciate your recommendation of Hudson Valley Volkswagen, and as always, we appreciate your business. Sincerely, Melanie Sullivan Service Manager

April 06, 2012

Greatest dealership ever. The car was experiencing a problem with the door locks. They locked on their oun. This could have been a difficult problem, but not for this dealership. More

by John T. Higgins
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie, Pat and others.
Nov 13, 2012 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am happy to hear that the issue with your vehicle has been solved. We appreciate your business and hope to see you again soon. Regards, Melanie Sullivan - Service Manager

April 06, 2012

This is the 5th or 6th car I've bought from HVVW. I am always well treated and they know who I am. Dealings are straightforward and competently handled. More

by artgroten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter, Mindy, Deborah
Apr 16, 2012 -

Hudson Valley Volkswagen responded

Thank you for sharing your positive review of Hudson Valley Volkswagen, and for driving the long distance to have your car serviced with us. We appreciate your recommendation of Hudson Valley Volkswagen, and as always, we appreciate your business. Sincerely, Melanie Sullivan Service Manager

April 05, 2012

this is my second purchase from Hudson Valley VW and the were just as great as the first time. Great car and a great dealership! THANK YOU! More

by sgorenjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bunny, Mindy and Hunter
Nov 13, 2012 -

Hudson Valley Volkswagen responded

Thank you for your review. We are happy to hear that you found both experiences with our sales department pleasant. Customer satisfaction is our top priority, so it is always rewarding to hear about our valued customers experiences. it has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

April 02, 2012

After receiving a promotional email from Hudson Valley VW, I called to inquire about what cars were available and the fee. Originally not in the market for a new car, 2 days later I drove away in one! H More

by LHorst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter Barton and Mindy (in Finance)
Apr 03, 2012 -

Hudson Valley Volkswagen responded

Thank you for sharing your sales experience at Hudson Valley Volkswagen. I’m glad you were pleased with both Hunter’s and Mindy’s professionalism and customer service. We strive to ensure all our customers leave feeling, “the whole experience was great!” Thank you for your business and we look forward to seeing you soon. Sincerely, Tom VanDuyne Sales Manager

April 02, 2012

I brought my 2011 Routan in for it's first service. I was greeted with exceptional service, and was even given a loaner car at no cost. A fabulous experience, will definitely return for future services. More

by jvnaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
Nov 13, 2012 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write a review. I am happy to hear you had a positive experience with our service department. Our goal each and every day is to exceed our customers expectations. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

March 30, 2012

I came in to get a check engine light fixed and expected to bring the car in the following week. I was able to leave the car the same day to get repaired. Much to my surprise I received a call several hours More

by Joeu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie, Melanie and Billy in parts.
Apr 03, 2012 -

Hudson Valley Volkswagen responded

HI Joe, and thanks for your positive comments regarding your last service visit to Hudson Valley Volkswagen. It is great to hear when we have exceeded your expectations; this is what our valued customers have come to expect from us over the years. We appreciate your business and it has been our pleasure servicing your Volkswagen vehicle. Sincerely, Melanie Sullivan Service Manager

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