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Hudson Valley Volkswagen

Wappingers Falls, NY

4.6
525 Reviews

1148 Route 9

Wappingers Falls, NY

12590

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Showing 525 reviews

December 28, 2016

Great buying experience Marc and Mindy made the whole buying process easy. No stress whatsoever. Car was delivered before the expected date. Would recommend it without a sha More

by adolfom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc, Mindy
Feb 07, 2017 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. I am pleased to hear that you were satisfied with our dealership. Our top priority is our customer satisfaction, so it is always greatly rewarding to hear about your latest experiences. It has been a pleasure doing business with you. Regards, Hunter Barton - Sales Manager

November 07, 2016

They always go above and beyond! I've been having my Volkswagen serviced here since I bought it in 2012. They always go above and beyond. Everyone I have dealt with has been professio More

by Melissa R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Dec 22, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am pleased to hear that you were satisfied with our service department. Our top priority is our customer service, so it is always reassuring to hear about your latest experiences. As always, we appreciate your business. Regards, Will Regan - Service Manager

October 22, 2016

Helpful, professional service I have been a regular customer of HV Volkswagon since I bought my car there in 2005. As usual, they provided reliable service in a professional manner More

by KarenG
Recommend Dealer
Yes
Employees Worked With
Jason
Dec 22, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am delighted to hear that you were pleased with the service you received from our dealership. Our team takes great pride in providing all our valued and loyal customers with superior service and making all their service appointments a positive one. It has been a pleasure doing business with you, thank you for choosing Hudson Valley Volkswagen. Regards, Will Regan - Service Manager

October 14, 2016

service fantastic service department. helpful, friendly, efficient. I didn't have appointment, but had back seat stuck and Jason was able to get me into servi More

by linda lesser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jason hinderstein
Oct 18, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am delighted to hear that you were pleased with our service department. Our top priority is our customer satisfaction, so it is always greatly rewarding to hear about your latest experiences with our dealership. As always, we appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Will Regan - Service Manager

September 04, 2016

Very good Hv volkswagon had me in and out less than an hour and they were a great help. SERVICE WAS great and I would definitely recommend them to others More

by Yvonne Chinkan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reagan
Sep 27, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review. I am delighted to hear that you were satisfied with our service department. Our goal is each and every day to provide excellent service to all our valued and loyal customers. As always, we appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Will Regan - Service Manager

August 19, 2016

30k mile service Excellent service every time my vehicle is in. They notify me right when the car is ready to be picked up and didn't wait long for them to drive the More

by Nprince
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 27, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review. I am happy to hear that you were satisfied with our service department. Our team takes great pride in our work and always try to go the extra mile for our valued customers, and exceed their expectations. It has been a pleasure doing business with you. Regards, Will Regan - Sales Manager

July 29, 2016

Recent visit Overall generally very good, however this time I did not receive a call, my car was not ready and I found my vehicle unlocked. They were very apologet More

by Mercadolyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 27, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review. We appreciate you taking the time to let us know how you felt with your latest experience with our service department. Our top priority is our customer satisfaction, so it is always reassuring to hear your comments. It has been a pleasure doing business with you. Regards, Will Regan - Service Manager

June 08, 2016

Had a problem. They fixed it. Trunk of car would not close or lock properly. Was told the price before work was preformed. They fixed the lock. Service manager, Jason, is great t More

by Quilter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 19, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review. We are delighted to hear that you were satisfied with our dealership. Our team takes great pride in providing all our valued and loyal customers with superior customer service and making their service appointments a pleasant one. It has been a pleasure doing business with you. Regards, Will Regan - Service Manager

June 04, 2016

Quick and professional service We arrived at the service department without an appointment because the car was suddenly making a horrible noise and we were afraid that it would be u More

by KarenG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service desk staff
Jul 19, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. We strive each and every day to provide all our valued and loyal customers with exceptional service. As always, we appreciate your business; we look forward to working with you again in the future. Regards, Will Regan - Service Manager

June 01, 2016

service department I arrived a few minutes late for my car's annual check up and the guys at the service desk were super nice about it. They explained what is going to h More

by Gabriella Kari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
person who worked the service desk on 5/31/16 (drinking a sugary drink with the cherry in it ) :)
Jul 19, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. I am delighted to hear that you were pleased with our service department. Our top priority is our customer satisfaction, so it is always greatly reassuring to hear about your latest experiences. It has been a pleasure doing business with you. Regards, Will Regan - Service Manager

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