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Hudson Valley Volkswagen - Service Center

Wappingers Falls, NY

4.3
222 Reviews

222 Reviews of Hudson Valley Volkswagen - Service Center

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November 30, 2012

This VW dealership is the best,,, there service is always trying to make it better,, they're friendly and personable... If you ever want to buy a VW ,, this is the place ,,, Hunter Barton is the man to see More

by Actuloid
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie ,,
Jun 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. We appreciate you taking the time to let us know that you had a positive experience. Thank you for your business. Regards, Tom Van Duyne - Sales Manager

November 18, 2012

Everyone at the dealership was friendly and helpful. They got my car in quick and even offered a free car wash. The associated at Hudson valley Volkswagen are always top notch and very professional More

by Vwguy1245
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Sullivan
Jun 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. We take great pride in our work and always try to go the extra mile for our customers, and exceed their expectations. It has been a pleasure doing business with you; we look forward to seeing you again in the future. Regards, Melanie Sullivan - Service Manager

October 27, 2012

I was greeted with a friendly smile, did not have to wait longer than they said and was very happy with the overall service. The waiting area was very pleasant. More

by lisaargenio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Breanna
May 27, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am happy to hear that your were pleased with the service you received from our dealership. Our entire service team here at Hudson Valley Volkswagen takes great pride in providing our valued customers with superior customer service and making the service process a pleasant one. We appreciate your business and look forward to seeing you soon. Regards, Melanie Sullivan - Service Manager

October 26, 2012

Hello my experience at Hudson Valley VW is always a positive one. Melanie and her new staff are always top notch. I was disappointed to know that my usual service advisor Debbie is no longer there bu More

by waltest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrance McDonald
May 27, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am delighted to hear that Terrance was helpful during your service appointment. Terrance is an important member of our staff who exemplifies the high standards and ethics we set for ourselves and our valued customers have come to expect. Thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

October 25, 2012

I was very pleased overall with the service provided, it was thorough, and everything was clearly explained to me. The cleanliness and pleasant atmosphere of the waiting area, and the friendliness of the st More

by khbrowning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryonny Auth
May 20, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. We strive each and every day to provide all our valued and loyal customers with exceptional service and make all their visits a positive one. Thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

October 06, 2012

Great, quick, and friendly customer service. I have reccomended several others to this dealership based on the great customer service from both sales and service. More

by Bdawg525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna
May 20, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. We appreciate our valued and loyal customers taking the time to let us know you had an all around positive experience with our dealership. It has been a pleasure doing business with you. Regards, Melanie Sullivan - Service Manager

October 02, 2012

I have nothing but nice things to say about Melanie and I have nothing but nice things to say about Melanie and the staff there. Nice, friendly, attentive, and communicative. The techs at HVVW accuratel More

by swensonop
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie
May 20, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. I am delighted to hear that you were pleased with our service department. Our goal is and always has been to provide all our customers with excellent service and exceed their expectations. It has been a pleasure doing business with you, we hope to see you again soon. Regards, Melanie Sullivan - Service Manager

September 30, 2012

My experience with Hudson Valley VW was great and always has been. I requested a loaner car which was always cleaned and ready to go. The work done to my CC was fixed on first visit. More

by Drbcc2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna
May 20, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. We are pleased to hear that you were happy with the service you received from our dealership. Our top priority is our customer service, so it is always reassuring to hear from our valued customers that they received the service they expected, and that their service experience was a positive one. We appreciate your business. Regards, Melanie Sullivan - Service Manager

September 23, 2012

I appreciate HV VW having an open service department on Saturday even though I know it can be a hectic and busy day. Melissa was great in scheduling me an appointment which fit into my schedule and got me More

by mnap
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
May 20, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am very pleased to hear that you were satisfied with our service department. Our staff is always excited to go the extra mile for our customers and complete all the work in a timely manner. It has been a pleasure doing business with you; we hope to see you again soon. Regards, Melanie Sullivan - Service Manager

September 21, 2012

They were helpful in diagnosing the problem and arranged to have it fixed. Also gave me the option to get a loaner car so that I can go to work. More

by Lopes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember her name
May 20, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am delighted to hear that our service department was helpful during your appointment. Customer satisfaction is our top priority so it is always rewarding to hear about your latest experiences. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

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