Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Huffines Kia McKinney
McKinney, TX
775 Reviews
Filter Reviews by Keyword
By Type
Showing 775 reviews
February 11, 2012
I've bought and sold many cars from many dealers. This is the first time I had such a bad experience from a dealer/salesman. Reason No: 1: I returned the next day to report that the vehicles door are is the first time I had such a bad experience from a dealer/salesman. Reason No: 1: I returned the next day to report that the vehicles door are not locking when driving. Since I have kids, it's a safety issue. They don't want to fix the issue. When I told the sales man what if someone falls out while driving since the doors are not locked, he said we can't do anything when people want to suicide. After talking to him and the manager for several minutes to address the seriousness of the issue, they stood by their decision and told me to take it to the manufactures dealership to fix the issue. Sales man called me to come outside and talk, and as soon as I got outside away from the other customers, he started raising his voice and started talking nasty in front of my kids! 2 years old and 10 year old! Didn't want to make a scene in front of my kids so, I left. Made a complaint to the manager and he said he'll talk to him about it. I'm pretty sure he didn't. Issue with the car is still not fixed. Reason No: 2: They offered free Tomtom portable navigation that's worth $150.00 with the purchase of the vehicle. I forgot to asked them by the time I left since I spent several hours their for the process and the kids were tired and crying. I called the next day for the free navigation, and the salesman acted like he don't know anything about it. I printed out the ad and faxed it over and after several phone calls, he finally agreed to give me the GPS the next day. When I picked up, the box was so beat up and old and everything was open in the box. He said the service department opens the package to verify if the navigation is working prior to issue the customer. (Yeah right!). I got home and discovered it was a used navigation and the windshield mount had a hole in it like someone had it screwed in to the dashboard or something. I called him again and he said he'll give me another one. He says that's gonna be an open one too! Why advertise if they have no intention of giving good products to customer? By the way, when I checked the price of the GPS, it's not even worth $80.00 and the once they are giving to customers are probably returned product from major retailers! I would never deal with these people again and will never recommend anyone! More
by sijusuni
Employees Worked With
Roberto
January 29, 2012
We had a good experience in purchasing a new car. All of the personnel we came in contact with treated us in a friendly and courteous manner. They went out of their way to be helpful,yet were never pushy. M the personnel we came in contact with treated us in a friendly and courteous manner. They went out of their way to be helpful,yet were never pushy. Mr. Macpherson was a real delight to do business with. He and everyone else we dealt with handled themselves in a professional and caring manner throughout the entire process including followup. More
by john barnes
Employees Worked With
Anthony Macpherson, Anthony MacPherson
January 12, 2012
After a horrible experience with Southwest Kia of Mesquite, we left and immediately headed to Huffines Kia of McKinney. There, we were greeted with a wonderful and friendly staff. Martin Houston help Mesquite, we left and immediately headed to Huffines Kia of McKinney. There, we were greeted with a wonderful and friendly staff. Martin Houston helped us find our perfect car. From beginning to end, we were only treated with the best customer service. We ended up purchasing the car we wanted and were given the best value and service. I would recommend this dealership to anyone! So happy to have given them our business! Huffines of McKinney is the place to go! More
by pena2012
Employees Worked With
Martin Houston, Martin Houston
November 06, 2011
I went to the dealer only to look a some of the vehicles but then I saw the prices and talked to Mr. Cordova and he told me about what he could do for me and then I decided to buy the car. He did a great jo but then I saw the prices and talked to Mr. Cordova and he told me about what he could do for me and then I decided to buy the car. He did a great job. More
by miguel5354
Employees Worked With
Richard Cordova
October 11, 2011
I have bought 2 new cars and this was by FAR the best experience! John and I practically made the the deal over the phone. After a frustrating experience at another dealer, John came in and saved the day experience! John and I practically made the the deal over the phone. After a frustrating experience at another dealer, John came in and saved the day. No hassle, no pressure, no run around, just excellent service. Even toward the end of the deal, I thought here we go to the high pressure finance guy...but NO! He did his pitch, I declined what I didn't want, no big deal. I was driving out in my new Optima within 1 hour and a half. I would send ANYONE to see them. A++ More
by branskye
Employees Worked With
John Bernius
October 10, 2011
Alex went above and beyond on Saturday. He took the time to listen to what we wanted in a used car, and was very thorough in helping my wife and I find the car that we were looking for. He spent well over a to listen to what we wanted in a used car, and was very thorough in helping my wife and I find the car that we were looking for. He spent well over an hour with us looking at inventory not only at the McKinney location, but at every other Huffines location, and he clearly wanted to make every effort to get as close as possible to the car we wanted within our budget and safety rating parameters. Alex made it clear that he was only interested in doing all he could do to make us as happy with whatever purchase we would make that day, and all he could do to see that we would remain happy in the future. As someone who has had close to 20 years in a sales career myself, I know that the attitude Alex displayed is not common. Furthermore, this customer-centric attitude Alex displayed rarely comes from any external motivation or training, but is something that is internal to the individual themselves. If Alex reflects the caliber of sales person that this Huffines location hires, then I will definitely return. More
by sfasu95
Employees Worked With
Alex Bustillo
October 01, 2011
I was having an issue with warranty work on my vehicle. Richard Cordova and Rico were very responsive to making sure I was taken care of. They both have gone above and beyond with their customer service. Richard Cordova and Rico were very responsive to making sure I was taken care of. They both have gone above and beyond with their customer service. More
by satkinson
Employees Worked With
Richard Cordova and Rico
September 26, 2011
This was the best car buying experience I have ever had!! We were treated with kindness and respect. We never thought anyone was trying to persuade us or push us into making a decision. Our salesman, Travis We were treated with kindness and respect. We never thought anyone was trying to persuade us or push us into making a decision. Our salesman, Travis, was very friendly and easy to get along with. We have recommended this dealership to others and would return ourselves if the need arose! Thank you guys!! More
by LindeeRN
Employees Worked With
Travis Maples
September 10, 2011
The best car buying experience we ever had was at Huffines Hyundai when we bought our 2012 Hyundai. They were patient with us and presented us with a myriad of vehicles and financing options tailored Huffines Hyundai when we bought our 2012 Hyundai. They were patient with us and presented us with a myriad of vehicles and financing options tailored to our needs. We ended up with the perfect vehicle for our families needs! More
by SDragoslavic
Employees Worked With
Trevor and Cal
September 08, 2011
Excellent service and friendly people. Good quality cars with good warranty. Steve handled previous sale of car and was a pleasure to work with. Would return again with good warranty. Steve handled previous sale of car and was a pleasure to work with. Would return again More
by Carlakayj60
Employees Worked With
Steve
