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Huggard & Ewing - Service Center

5.0

26 Lifetime Service Reviews

1305 Washington Street, Stoughton, Massachusetts 02072

26 Reviews of Huggard & Ewing - Service Center

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November 07, 2018

"Mass Air Flow code po 171"

- MichaelsRedChevy

Chris Coy understood the problem and took care of it and me in a quick efficient manner as always, now I can go back in a few days to get a passing window inspection sticker tag

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Recommend Dealer
Yes
Employees Worked With
Chris Coy
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 09, 2018 -

Huggard & Ewing responded

Thank you so much for taking the time to leave us a 5 star review! We are so happy that you had a positive experience in our service department with Chris Coy. We are very lucky to have him. We are also thrilled that he was able to get what you needed done so you can have an easy time getting your inspection sticker! -Victoria

February 09, 2015

"Always take my car here for service"

- Brian O

I've taken my cars to Huggard for years and years. This place is an institution in Stoughton and there's a reason it's stuck around as long as it has. High quality work, quick turnaround, no B.S

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Yes
Employees Worked With
Feb 11, 2015 -

Huggard & Ewing responded

Thank you for taking the time to write a review about your experience with us. We pride ourselves on high quality, customer satisfaction and quick turnaround. Thank you for the 5 Star rating. We truly appreciate your business Best regards, Chris O'Neill Co-Owner

August 24, 2014

"Literally A Life Saver"

- bzar

When our Mercury Mariner recently encountered a strange loose steering wheel, Chris knew that this was a potential immediate accident ready to happen & made room immediately to have our truck serviced. I braced myself for not only the witch hunt to figure out what dangerous issue was but also the possible high price to correct it. My fears were relieved by the Huggard & Ewing service department. Kevin not only troubleshooted & had the remedy within 15 minutes but I was pleasantly surprised at the low price it would cost to get us back on the road safely. Where others may have take advantage of me by making the problem much bigger than it really was, Kevin & the guys at Huggard & Ewing made it quick, easy & affordable. I highly recommend their service department for any small & major problem you have with your automobile.

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Yes
Employees Worked With
Jan 10, 2018 -

Huggard & Ewing responded

Thanks for the awesome review ! Glad you left here satisfied and a wonderful experience ! Thanks , Shakea Cole,admin

Jan 10, 2018 -

Huggard & Ewing responded

Thanks so much for the great review ! I am glad your situation ended up a great turn out ! I am also glad you were able to leave here satisfied and happy with your experience ! Thanks, Shakea Cole,admin

August 19, 2014

"Exceptional Service"

- lilstaf

I have been to the service department on a few occasions and I have to say that I have had a great experience every time. I have been to other places in the area and they try to take advantage because they see a woman walk through the door. I would like to say thanks to Kevin, Chris and Kyle for always being honest and making me feel comfortable. Most importantly though, you have always done an outstanding job on my car. To the owners of H&E, you should be proud of your employees!!!!

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Yes
Employees Worked With
Other Employees : Kyle Ladd
August 15, 2014

"Great Service Department"

- dcab78

The folks in the Service department are great! Very honest and will be direct with you on the work you need done as well as give you some options. Great work with a quick turnaround and a fair price.

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Yes
Employees Worked With
August 14, 2014

"excellent and personal service!"

- brittany.rezendes

Huggard is always me and my family's first choice for car purchases and repairs. We have gotten 3 cars from there, always with great results. They all know me by name, and are very honest and approachable, with fair pricing. Even through Facebook, Kevin has always been happy to answer any questions I may have, no matter what. I would recommend Huggard to anyone!!

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Employees Worked With
August 12, 2014

"Phenomenal Service !"

- cindy 1970

I brought my Nissan Rogue in for service, and it was handled by Kevin. From start to finish he was great. He was upfront and honest about with everything my truck needed and nothing that it didn't. It's so refreshing to go somewhere and not get looked at simply as a dollar sign. Thank you Kevin! ! !

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Yes
Employees Worked With
November 30, 2013

"The dealership can be summed up not in a long story but..."

- xylophone

The dealership can be summed up not in a long story but just simply tell everyone their GREAT IN EVERY SENSE OF THE WORD. EXEMPLARY SALES, SERVICE WITH THE MGR Chris Coy EXEMPLARY and the techs OUTSTANDING!!! I would HIGHLY RECOMMEND THIS Dealership to anyone and should only wish my car experience to be with them for a mutual beneficial business relationship. I WOULD REFER anyone to them their EXTREMELY HONEST AND SINCERE AND VERY GENUINE IN THEIR CHARACTER. KEEP UP THE GREAT WORK AND WISH YOU THE VERY BEST FOR THE NEWYEAR!

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Yes
Employees Worked With
Jan 08, 2014 -

Huggard & Ewing responded

Thank you for taking the time to review your experience with us. We truly appreciate your 5.0 rating. We are committed to providing high quality customer service and are glad that your experienced just that. Your recommendations truly mean the world to us. Best regards, Chris O'Neill Co-Owner

October 19, 2013

"Worked with me to find the best approach to the problem..."

- Earl1

Worked with me to find the best approach to the problem at a reasonable cost. Service personnel were very friendly and knowledgable. I would recommend the service dept as well as this dealership for the purchase of a good quality used vehicle.

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Yes
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September 27, 2013

"I have had multiple issues with my car over the last few..."

- DStickler

I have had multiple issues with my car over the last few months (add in my mother's car and you would think I live at H&E) and the quality of service from both Chris and Kevin is through the roof. Without fail, they both are friendly, professional, concerned about the well being of both my car and my family, and above all they are honest. It's not easy to find a good place to take your car when you need something, but finding a service place you can honestly say you love to go to is unheard of and I truly love taking my car to the service dept at H&E. I've had a horrible month personally and my car needing brakes, my battery dying, and my mother's car needing service while she was out of town has only added major stress to my already tough time. Last night I ran over something and got a flat on my way to get my kids from day care and literally felt like the universe was out to get me. It was basically my breaking point and I couldn't have been more upset or frustrated. I got my spare on and made it through the night completely disheartened. When I ran to H&E this morning to try and figure out my best option (I drive 100 miles round trip for work and couldn't do it on a donut), Chris saw the problem before I even pulled in, had the tire out of my trunk before I even parked, got everything fixed, and got me back on the road within minutes. Joking with me and making my day a little brighter the whole time. Kevin and Chris are always there to not just fix my car (or my mom's car), they ease your mind with quality of service, honesty about what's going on and what you really need, and a little humor mixed in just to make it all a little better. I can't say enough amazing things about this service department

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Yes
Employees Worked With
Oct 02, 2013 -

Huggard & Ewing responded

Thank you for the 5.0 rating and taking the time to review your experience with us. We are pleased to hear that you enjoyed our honest approach. We look forward to assisting you with your future vehicle needs. Best regards, Chris O'Neill Co-Owner

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