I have had multiple issues with my car over the last few months (add in my mother's car and you would think I live at H&E) and the quality of service from both Chris and Kevin is through the roof. Without fail, they both are friendly, professional, concerned about the well being of both my car and my family, and above all they are honest. It's not easy to find a good place to take your car when you need something, but finding a service place you can honestly say you love to go to is unheard of and I truly love taking my car to the service dept at H&E.
I've had a horrible month personally and my car needing brakes, my battery dying, and my mother's car needing service while she was out of town has only added major stress to my already tough time. Last night I ran over something and got a flat on my way to get my kids from day care and literally felt like the universe was out to get me. It was basically my breaking point and I couldn't have been more upset or frustrated. I got my spare on and made it through the night completely disheartened. When I ran to H&E this morning to try and figure out my best option (I drive 100 miles round trip for work and couldn't do it on a donut), Chris saw the problem before I even pulled in, had the tire out of my trunk before I even parked, got everything fixed, and got me back on the road within minutes. Joking with me and making my day a little brighter the whole time. Kevin and Chris are always there to not just fix my car (or my mom's car), they ease your mind with quality of service, honesty about what's going on and what you really need, and a little humor mixed in just to make it all a little better. I can't say enough amazing things about this service department