Hugh White Chevrolet Buick

Stephanie was professional and the service department was great. Definitely would recommend them. great. Definitely would recommend them. More

My 2019 2500 went into reduced power mode. This dealership fixed what the truck computer told them to fix. I drove it 35 miles and the truck went into reduced power mode again. Regardless of what t dealership fixed what the truck computer told them to fix. I drove it 35 miles and the truck went into reduced power mode again. Regardless of what the truck computer told them, the truck was not fixed. I hear good diesel mechanics are hard to find. More

My salesman was very nice, however, the finance guy was not. Asked if there was room to negotiate a lower price, he said he could take off $200. I decided to shop around a little more, only to see the same not. Asked if there was room to negotiate a lower price, he said he could take off $200. I decided to shop around a little more, only to see the same car discounted by $400 within 5 days of my visit. Mind you I received aggressive communication, though I was never informed of the drop, nor did they seem interested in my business in a real sense. I decided to go down the street to Performance GMC and got a fantastic deal on a 2017 Subaru Forester with zero aggressive tactics and an easy going atmosphere. More

Service Center is Terrible Took my Altima in with transmission troubles. They checked it out and said nothing was wrong. I asked for them to service the transmission and was q Took my Altima in with transmission troubles. They checked it out and said nothing was wrong. I asked for them to service the transmission and was quoted at $210. Almost a week later and a phone call, the service coordinator called to tell me they didn't have the equipment to service the transmission. Although, they could drain and refill the fluid but it would cost roughly $360 instead of the $210. I ended picking up my car as I felt I was getting the run around and another dealership quoted me at $220. While waiting to get my Altima into the other dealership, the transmission failed while I was out of town for work. Taylor couldn't do anything about it even though they had said the transmission was fine the week before. Could all be coincidence but I believe there was something wrong and they knew it would eventually fail and they would get a more expensive transmission job. After telling the service manager I was unhappy, he didn't do anything to try and resolve the issue. This experience has left me with a bad taste in my mouth at Taylor dealerships and I will not be doing business there unless I have no other option. I will discourage anyone from doing business there. More