Hugh White Honda
Columbus, OH
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Always courteous but still have problem. Took my Element in for noise from steering mechanism/front end. Staff always courteous, but kept my car, sometimes for days, and I still have the prob Took my Element in for noise from steering mechanism/front end. Staff always courteous, but kept my car, sometimes for days, and I still have the problem (noise). I'm no mechanic, but as pronounced as the sound was (is), I can't understand why they can't find it/ fix it. After spending hundreds on three failed attempts, I've given up. I'm driving the car with the problem. Like it or not, I'm taking the advice I was given, to drive it til it breaks. Hope it's not too serious.... More
Excellent Friendly staff , very efficient , would highly recommend , they answered all of my questions and made the entire transaction great. I recommend them Friendly staff , very efficient , would highly recommend , they answered all of my questions and made the entire transaction great. I recommend them if you are looking for a new vehicle More
AC repair They found a leak in my AC system. They repaired the leak, recharged the system and added dye. They rechecked the system in two weeks and found no mor They found a leak in my AC system. They repaired the leak, recharged the system and added dye. They rechecked the system in two weeks and found no more leaks. Great job as usual. More
The Service Manager explained Steve Skaggs explained everything that was due to be checked on our Odyssey, and we were surprised he didn't try to say we needed more than other com Steve Skaggs explained everything that was due to be checked on our Odyssey, and we were surprised he didn't try to say we needed more than other companies have said to us.. He was so professional in everything he commented on. When the car was ready, he explained everything he said needed to be done, and all the extra items that were checked and topped off.. We will never go anywhere else to have our car serviced. We also told him what happened to us when we had the oil changed in Reno, NV. My brother buys all his cars from this Dealer, and also has them serviced there. We did not tell the Service Mgr, that my brother purchased his cars there.. After changing the oil we asked if they would please wash the car, and he stated they don't have a car wash, which wasn't true Carolee Sapp More
Amazing! I love Don and Steve in service! They always take care of me, and are so friendly! They always wash my car as well, which is so nice!!! I love Don and Steve in service! They always take care of me, and are so friendly! They always wash my car as well, which is so nice!!! More
Jeff Robinson was SO helpful!! My lease on my 2016 pilot was ending, so we came to Hugh White to find a new vehicle to lease. Jeff Robinson couldn’t be any more helpful! He was str My lease on my 2016 pilot was ending, so we came to Hugh White to find a new vehicle to lease. Jeff Robinson couldn’t be any more helpful! He was straightforward and honest and helped us get into the new car that day! More
Great service at a reasonable price. Diagnosed my problem quickly and car was completed when promised. Nice that rental agent was available when I arrived. Great overall experience. I wil Diagnosed my problem quickly and car was completed when promised. Nice that rental agent was available when I arrived. Great overall experience. I will be back. More
Thanks Aaron Hodge was very helpful, friendly and professional. Even yhiugh they were busy, he answered all ny questions so I could understand. Thank you Aa Aaron Hodge was very helpful, friendly and professional. Even yhiugh they were busy, he answered all ny questions so I could understand. Thank you Aaron! I appreciate everything More
I love my new car! I have worked with Hugh White and Greg Papas in the past. They have always been extremely helpful, honest, and fair. Greg helped both me and my daught I have worked with Hugh White and Greg Papas in the past. They have always been extremely helpful, honest, and fair. Greg helped both me and my daughter lease new 2018 HRV's. I was very pleased with the time he spent explaining the details of both the lease agreement and all the options on the new car! More
They were very nice I was truly happy about having Honda insight. They were working hard to help customers. I will definitely buy another Honda later here. I was satisfie I was truly happy about having Honda insight. They were working hard to help customers. I will definitely buy another Honda later here. I was satisfied with the features of Insight as well. More


