Hugh White Honda
Columbus, OH
Filter Reviews by Keyword
By Type
Showing 577 reviews
HELPFUL Had a clunking noise in the front end. The tech rode with me...heard the noise. Went back to the dealership. He put my car on the rack and discovered Had a clunking noise in the front end. The tech rode with me...heard the noise. Went back to the dealership. He put my car on the rack and discovered my left lower ball joint and right upper ball joint with control arm need replaced. Am grateful to finally know the problem so it can be corrected. More
Great Dealership All around great experience, from point of sale to follow up preventative maintenance through service department. Everyone helpful, courteous, and pr All around great experience, from point of sale to follow up preventative maintenance through service department. Everyone helpful, courteous, and professional. Highly recommend this dealership. More
My experience was beyond amazing!!! My overall experience was amazing! I turned in an old lease and leased a brand new 2015 Honda CR-V, which I love very much! Everyone was extremely nic My overall experience was amazing! I turned in an old lease and leased a brand new 2015 Honda CR-V, which I love very much! Everyone was extremely nice and quick to help! Thank you Hugh White Honda for an amazing experience as always! More
CRV Huston Used internet sales to negotiate pricing and had pre-approval before coming to drive the CRV. Love the new CRV in Cooper Sunset. Sales staff were very Used internet sales to negotiate pricing and had pre-approval before coming to drive the CRV. Love the new CRV in Cooper Sunset. Sales staff were very helpful and walked through the CRV features and had it ready to go in no time. More
Top Notch Service in an under-serviced industry!!!!! As always, the work was completed in LESS time than expected (quoted). Any and all options were explained in layman's terms. All 6 employees I came As always, the work was completed in LESS time than expected (quoted). Any and all options were explained in layman's terms. All 6 employees I came into contact with were SMILING and eager to help answer my questions or assist me. I have even brought my Mother-In-Laws Cadillac in for servicing before because of the Excellent service !! More
Exceptional Friendly Service First of all from the time I walked into Hugh White Honda I had a great feeling. Everyone was so friendly and attentive but never pushy. I worked with First of all from the time I walked into Hugh White Honda I had a great feeling. Everyone was so friendly and attentive but never pushy. I worked with Marilyn and Mark and the both of them made me feel right at home. They acted as if they had known me before, friendly, funny and as I said not pushy but worked real hard to get me into the vehicle I wanted and at the price I wanted. I'd never had a Honda before so I had lots of questions. They answered them all and I love the CR-V I bought. So comfortable and a smooth ride. If you want a good vehicle and wonderful experience in buying, go see Marilyn Busic and Mark. I highly recommend Hugh White Honda. More
Service Rep.'s Outstanding I have bought 5 Hondas at Hugh White and get them all serviced there. The Service check in people are friendly, knowledgeable and keep you up to date I have bought 5 Hondas at Hugh White and get them all serviced there. The Service check in people are friendly, knowledgeable and keep you up to date about what you need and the status. They are always willing to explain things. The service technicians do not give up and are willing to drive with you if they can't hear that "noise". Wonderful people to work with. Highly recommend. More
The Hugh White Service is consistently outstanding The Hugh White Service Department has outstanding service advisors as well as back office employees and technicians. Everyone is pleasant to work with The Hugh White Service Department has outstanding service advisors as well as back office employees and technicians. Everyone is pleasant to work with and they carefully listen to our reason for the service and then follows through with just the work needed. They also advise on other work that comes to light during the service and can often complete the additional work in the same visit. Our most recent service was to replace that defective air bags that were recalled. We were called multiple times to schedule the replacement which was beneficial due to our busy schedule. The work was completed at no cost and the car was washed as it is after every service. Thank you Hugh White Service Department! More
Service This is my second Accord. Great car! I have received excellent service at Honda over the years. Had the tires rotated, oil change etc. Thank you This is my second Accord. Great car! I have received excellent service at Honda over the years. Had the tires rotated, oil change etc. Thank you More
I was car searching and Hugh White Honda came recommended so I contacted them online and interacted with Customer Relations Specialist Nicole Valent. Nicole was upfront with the information I requested and so I contacted them online and interacted with Customer Relations Specialist Nicole Valent. Nicole was upfront with the information I requested and not pushy with her follow up communications. I very much appreciated her help in my car search process. More