Hugh White Honda
Columbus, OH
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I requested a quote over the internet and started a game of email-tag. I started working with Ali Blair, but either she did not receive or did not read my email. Jerry Atkinson emailed me to check in and ma of email-tag. I started working with Ali Blair, but either she did not receive or did not read my email. Jerry Atkinson emailed me to check in and make sure that they were "getting me taken care of." It seemed weird to me that two of his emails were sent at 12:00am and 2:55am. After that, Ali emailed me to ask how she could help. When I re-asked for information on my choice of model and trim level, she replied that the dealership had none and were not scheduled to get any in months. They didn't do anything particularly bad, but it was an annoying waste of time. I feel like she should have been more up front about their lack of incoming inventory when they first received my request for a quote. More
The main reason I'm writing is to mention that Hugh White Honda has service until Midnight. That's service! The people I encountered were helpful. The customer waiting area was the best I've seen. Friendly e Honda has service until Midnight. That's service! The people I encountered were helpful. The customer waiting area was the best I've seen. Friendly employees and a clean facility says a lot about how the place is run. To top off my good experience, I got free coffee and my Accord got a free car wash. More
They are really excellent to deal with. I walk in and dealt with a guy name Jim. Wanted to get a quote and test drive an Accord. He gave me the keys and didn't ride with me which gave me freedom just t dealt with a guy name Jim. Wanted to get a quote and test drive an Accord. He gave me the keys and didn't ride with me which gave me freedom just to experience the car without a salesman yapping in my ears. Then when I got back, there was no pressure at all and he gave me a quote in writing that was below invoice. The only reason I didn't buy from them is because I liked the Passat better than the Accord. But Jim was definitely the best salesperson I've dealt with. More


