My ex and I bought a new Civic from Jim last year and he treated us great, so now that I needed a used car for myself I went to Jim. What a major disappointment, my credit is poor right now and I knew my options were limited but felt that because Jim was good to me then I would receive the same treatment, I was wrong. They were able to secure financing through a sub prime lender but the cars Jim showed me were absolute crap for an overly inflated price. And to add insult to injury he told me that I should look into buying a $1000 car with my down payment until I fixed my credit issues.
I am the type that would be a customer for life if I was treated well, but after this experience I won't ever step foot on Hugh White's lot again. Not only did they lose my business but they lost the business of a friend whose daughter is looking to buy a used Accord.