Hugh White Honda - Service Center
Columbus, OH

285 Reviews of Hugh White Honda - Service Center
Excellent I was there for routine maintenance. My wrench came up on the dash and said I needed B1 service. Donald Perkins is who I dealt with. He listened, wa I was there for routine maintenance. My wrench came up on the dash and said I needed B1 service. Donald Perkins is who I dealt with. He listened, was professional, courteous and explained what would be done, approximately how long it would take, how much it would cost, etc. When my vehicle was done, he explained what was done and went over the Vehicle Inspection Check List with me. More
Efficient and super friendly staff The experience was quick and easy!! The staff was nice and friendly. Just needed a recall checked, it took 30 mins. I thought they were great. The experience was quick and easy!! The staff was nice and friendly. Just needed a recall checked, it took 30 mins. I thought they were great. More
Front end coil replacement. Noticed a clanking sound in front right tire well. Thought it might be a strut. Dealer examination detremined that front coil was broken. Replaceme Noticed a clanking sound in front right tire well. Thought it might be a strut. Dealer examination detremined that front coil was broken. Replacement was not available locally. Was able to overnight frm Texas at a very reasonable price. Repairs completed next day at slightly below estimated cost. Examination of coil determined possible corrosion which may have caused spring to break, Fornatunatly no other damage was incured, Dealership replaced both coils to assure both sides of front end were at the same height. Completed front end alignment. Car runs quite smoothly now without any noise. Service representative Steve Skaggs very helpful in communicating issues and resolving them. More
Quality service Always good service when the tech explaining everything so I could understand .Check-ut when paying is also very pleasant. Like how I'm treated at H Always good service when the tech explaining everything so I could understand .Check-ut when paying is also very pleasant. Like how I'm treated at Hugh White Honda. More
Courteous and Professional Brought SUV in for airbag recall. In and out in less than 45 minutes as promised. Mike and staff were very professional and always go the extra mile i Brought SUV in for airbag recall. In and out in less than 45 minutes as promised. Mike and staff were very professional and always go the extra mile in customer service. More
Very friendly and helping staff The overall friendliness and attentiveness of the staff was wonderful. The staff updated me frequently about the status of my vehicle and how long it The overall friendliness and attentiveness of the staff was wonderful. The staff updated me frequently about the status of my vehicle and how long it would take. I was greeted by smiling and welcoming faces, something other places aren't always delivering. Overall it was a great experience and handled professionally. More
Courteous and Convenient It was easy to schedule a recall software update, but the notice said I would have to leave the car. Not so! Don quickly determined what I needed and It was easy to schedule a recall software update, but the notice said I would have to leave the car. Not so! Don quickly determined what I needed and had the work completed in even less time than he had estimated. Service is what brings me back to Hugh White. More
AMAZING customer service! I bought my car, which I love, in February of 2018. I have taken my car back to them for any oil changes or minor repairs and will continue to do so! I bought my car, which I love, in February of 2018. I have taken my car back to them for any oil changes or minor repairs and will continue to do so! Everybody I have talked to is always so nice and my car is ready to pick up in a timely manner. The most recent time I was in I talked directly with Steve Skaggs and he was awesome. Highly recommend Hugh White Honda! More
Quick and efficient Had a flat tire at work and needed immediate help. The technicians in the service garage to the parts department were quick and efficient. Great serv Had a flat tire at work and needed immediate help. The technicians in the service garage to the parts department were quick and efficient. Great service More
30k check up Great service! The car was done when they said it would be done. I was given a discount even though I didn't have a copy of the email coupon I got. Great service! The car was done when they said it would be done. I was given a discount even though I didn't have a copy of the email coupon I got. More