Hugh White Honda - Service Center
Columbus, OH

285 Reviews of Hugh White Honda - Service Center
Always courteous but still have problem. Took my Element in for noise from steering mechanism/front end. Staff always courteous, but kept my car, sometimes for days, and I still have the prob Took my Element in for noise from steering mechanism/front end. Staff always courteous, but kept my car, sometimes for days, and I still have the problem (noise). I'm no mechanic, but as pronounced as the sound was (is), I can't understand why they can't find it/ fix it. After spending hundreds on three failed attempts, I've given up. I'm driving the car with the problem. Like it or not, I'm taking the advice I was given, to drive it til it breaks. Hope it's not too serious.... More
AC repair They found a leak in my AC system. They repaired the leak, recharged the system and added dye. They rechecked the system in two weeks and found no mor They found a leak in my AC system. They repaired the leak, recharged the system and added dye. They rechecked the system in two weeks and found no more leaks. Great job as usual. More
The Service Manager explained Steve Skaggs explained everything that was due to be checked on our Odyssey, and we were surprised he didn't try to say we needed more than other com Steve Skaggs explained everything that was due to be checked on our Odyssey, and we were surprised he didn't try to say we needed more than other companies have said to us.. He was so professional in everything he commented on. When the car was ready, he explained everything he said needed to be done, and all the extra items that were checked and topped off.. We will never go anywhere else to have our car serviced. We also told him what happened to us when we had the oil changed in Reno, NV. My brother buys all his cars from this Dealer, and also has them serviced there. We did not tell the Service Mgr, that my brother purchased his cars there.. After changing the oil we asked if they would please wash the car, and he stated they don't have a car wash, which wasn't true Carolee Sapp More
Amazing! I love Don and Steve in service! They always take care of me, and are so friendly! They always wash my car as well, which is so nice!!! I love Don and Steve in service! They always take care of me, and are so friendly! They always wash my car as well, which is so nice!!! More
Great service at a reasonable price. Diagnosed my problem quickly and car was completed when promised. Nice that rental agent was available when I arrived. Great overall experience. I wil Diagnosed my problem quickly and car was completed when promised. Nice that rental agent was available when I arrived. Great overall experience. I will be back. More
Thanks Aaron Hodge was very helpful, friendly and professional. Even yhiugh they were busy, he answered all ny questions so I could understand. Thank you Aa Aaron Hodge was very helpful, friendly and professional. Even yhiugh they were busy, he answered all ny questions so I could understand. Thank you Aaron! I appreciate everything More
excellent service Oil change and maintenance checks performed quicker than expected. Ended up buying another vehicle off the lot. Salesman Tom helped with both vehicles Oil change and maintenance checks performed quicker than expected. Ended up buying another vehicle off the lot. Salesman Tom helped with both vehicles. Excellent customer service skills. Everybody was friendly and said hello. Keep up the good work! More
fantastic My service rep was outstanding from the time I arrived until I left. he made sure I was pleased. I have nothing more to say My service rep was outstanding from the time I arrived until I left. he made sure I was pleased. I have nothing more to say More
Quick and thorough The Hugh White Service team provided quick, courteous and thorough service. I would recommend them to anyone. Keep up the great work, I'll be back! The Hugh White Service team provided quick, courteous and thorough service. I would recommend them to anyone. Keep up the great work, I'll be back! More
Quick, easy, comfortable. My appointment was for an oil change. I arrived just before my scheduled time. I was greeted promptly and professionally. The gentleman that checke My appointment was for an oil change. I arrived just before my scheduled time. I was greeted promptly and professionally. The gentleman that checked me in was very nice. I was given some of the code explanations and pricing. I was told it would be about an hour and it was done in less than an hour. My car was returned to me washed. It is a very comfortable atmosphere. More