Hugh White Honda - Service Center
Columbus, OH

285 Reviews of Hugh White Honda - Service Center
20,000 mile service & Warranty Issue 👍 To Your service advisor, did an excellent job taking care of my needs regarding my service and Warranty issue, 👍to the Techs that serviced and fou 👍 To Your service advisor, did an excellent job taking care of my needs regarding my service and Warranty issue, 👍to the Techs that serviced and found and repaired Warranty Issue. I am a 🤗 Happy Customer More
Informative and personable Staff I visited Hugh White service department for the first time. I was met with a very informative and friendly group who answered all the questions I aske I visited Hugh White service department for the first time. I was met with a very informative and friendly group who answered all the questions I asked with a patient and informative demeanor. All were pleasant and friendly from the girl that greeted me and took my keys, the guy that took my information and service needs, to the girl that processed my bill. I was so surprised when my car was returned within the designated time and it had been washed!!!! I even called when I got home as I thought I left something behind and the girl was so helpful, pleasant, and looked for my missing item. It was a wonderful experience and I will be back next time I need service. Thank-you for caring that the experience was so positive! More
Excellent Experience My 2016 Honda needed a software update. I was able to schedule an early morning appointment that was convenient for me. The service department staff w My 2016 Honda needed a software update. I was able to schedule an early morning appointment that was convenient for me. The service department staff were courteous, efficient and had the update completed in less than an hour. More
Airbag replacement Always professional, friendly, efficient and helpful. In and out quickly with work completed. Enjoyed a very comfortable waiting area. Washed my car a Always professional, friendly, efficient and helpful. In and out quickly with work completed. Enjoyed a very comfortable waiting area. Washed my car as a nice bonus surprise. More
timely and friendly I dropped my car off and they were very crowded but someone got to me right away and then my car was done sooner than anticipated and they did a coupl I dropped my car off and they were very crowded but someone got to me right away and then my car was done sooner than anticipated and they did a couple things i asked for at the last minute. Very helpful and friendly More
Oil change Great service very quick in and out with in a hour and just to the point forgot to was ny car tho but that's ok Great service very quick in and out with in a hour and just to the point forgot to was ny car tho but that's ok More
Excellent I cane in without an appointment, my car wouldn't start, they took me right way and I was able to get to work without a delay I cane in without an appointment, my car wouldn't start, they took me right way and I was able to get to work without a delay More
Service Department All but one time I have had a smooth and relatively quick service. Cody the representative that I usually get when I take my car in is always up front All but one time I have had a smooth and relatively quick service. Cody the representative that I usually get when I take my car in is always up front with me and is pretty patient since I tend to be forgetful about coupons. They keep me inform and tell me honest opinions about certain things wrong with my car and whether or not I need absolutely need to fix it since I'm a driver for a living I don't always have alot of cash on hand. Will go back and hopefully others have had as good a time as I have going. More
Brought a new 2016 Honda CR-V EX I went in for an oil change and new wipers for my old 2004 Honda CR-V with Steve Skaggs of the service Department and told Steve I was having a lot of I went in for an oil change and new wipers for my old 2004 Honda CR-V with Steve Skaggs of the service Department and told Steve I was having a lot of problems with my car. I was thinking about getting a new car so Steve walked me over to Jim Jeffers' desk while my car was being repaired. Jim told us about the 2017 and 2016 leases on CR-Vs. Jim gave us a beautiful Mountain Air 2016 CR-V EX to test drive that just fit the bill and was perfect. Jim worked very hard getting us the lowest lease price and never high pressure us. All in all it was a very pleasant experience and I would recommend Jim and Hugh White to my friends needing a new car. More
Oil change Jason and his team is phenomenal. I only take my car to the Honda dealer as they do an excellent job. Could not recommend them more. Jason and his team is phenomenal. I only take my car to the Honda dealer as they do an excellent job. Could not recommend them more. More