Hugh White Honda - Service Center

My old Honda civic Easy in and out with clearly communicated services and associated prices. Looked at my vehicle history to make sure no over serving which I appreciate Easy in and out with clearly communicated services and associated prices. Looked at my vehicle history to make sure no over serving which I appreciated. More

Regular Service Call I showed up 15 mins early for my service and was taken right in, I was told it would take an hour and they were done in 30 mins. Promise less but ge I showed up 15 mins early for my service and was taken right in, I was told it would take an hour and they were done in 30 mins. Promise less but get more is always a good thing. The waiting room had WIFI (which was nice and fast) and I was offered a desk to do some work. While I can not see an oil change, I can not taste an oil change and I can not smell an oil change, I certainly can feel how I was treated. I came away feeling very good! My five stars is well deserved in my book. More

Great Customer Service Went in for an oil change. Very friendly staff and very fast. They even washed my car which was a wonderful surprise! I will recommend Hugh White Hond Went in for an oil change. Very friendly staff and very fast. They even washed my car which was a wonderful surprise! I will recommend Hugh White Honda for future services. They've got a repeat customer. More

The exceptional experience The team is great they explain everything very well and the service is done correctly and in a timely fashion. Jay is really helpful and knowledgeabl The team is great they explain everything very well and the service is done correctly and in a timely fashion. Jay is really helpful and knowledgeable he gives great customer service. More

WE LOVE JASON! JASON IS ALWAYS SO FRIENDLY AND ACCOMMODATING. HE IS A GREAT ASSET TO YOUR DEALERSHIP AND THE REASON WE DRIVE ACROSS TOWN FOR SERVICE. I CALLED IN TH JASON IS ALWAYS SO FRIENDLY AND ACCOMMODATING. HE IS A GREAT ASSET TO YOUR DEALERSHIP AND THE REASON WE DRIVE ACROSS TOWN FOR SERVICE. I CALLED IN THE MORNING AND HAD AN APPOINTMENT IN THE EVENING. GREAT CUSTOMER RELATIONS. More

Always on time My car is done when promised. And if it doesn't need replacing, they don't replace it. I like that they don't try to sell something I don't need. T My car is done when promised. And if it doesn't need replacing, they don't replace it. I like that they don't try to sell something I don't need. They service my car and it runs great when done. More

caring, supportive, understanding, will work with you. I went in for an oil change and they found the brakes in the rear were very low. They worked with me to do them immediately rather than come back. now I went in for an oil change and they found the brakes in the rear were very low. They worked with me to do them immediately rather than come back. now if you look out your window in Ohio you will see how bad an option that would be with all the snow and icy roads we have today. We had taken a trip out west and were glad they did a xx on things. Appreciate their extra mile. Now I feel safe. More

Car serviced Greeted by the service man and very friendly and assisted me in getting everything I needed done. Everything was done in a timely manner and customer Greeted by the service man and very friendly and assisted me in getting everything I needed done. Everything was done in a timely manner and customer service was excellent. More

Oil Change Late hour was good for my schedule. Had to wait for service writer to get to me. Went over issues with recall on airbags. Talked about possible noisy Late hour was good for my schedule. Had to wait for service writer to get to me. Went over issues with recall on airbags. Talked about possible noisy brake inspection. More

Punctual, Courteous, exceptional Every time I have been there, the technicians have been at the car door before I can even get the seat moved back, or get out. The garage check-in ar Every time I have been there, the technicians have been at the car door before I can even get the seat moved back, or get out. The garage check-in area is enclosed, so no Midwest wind, rain, or snow discomfort (yay). They tell me how long it will take, and they are always done right on time, or sooner. The waiting area is well situated, and accommodating; bathrooms right there, wi-fi, TV, beverages, and the most recent magazine issues ??. Everyone is very courteous, the entire establishment is very clean, and comfortable. More