Hugh White Honda - Service Center
Columbus, OH

285 Reviews of Hugh White Honda - Service Center
Did Just what they said Needed some recall repairs done to my 2019 CRV. The service rep said to would take an hour and a half. An hour later the car was done. Needed some recall repairs done to my 2019 CRV. The service rep said to would take an hour and a half. An hour later the car was done. More
I've been a Honda owner since 2013 and have always been satisfied with the car, salesman and the service department. I recommend this location. satisfied with the car, salesman and the service department. I recommend this location. More
service Car was ready when promised. Received a call when service was done and was ready for pick up. Mike Travis explained B1 service to me and what it ent Car was ready when promised. Received a call when service was done and was ready for pick up. Mike Travis explained B1 service to me and what it entailed. More
SERVICE As ALWAYS service and staff Terrific having been a client/customer since 1992. Not only for this service, but including my recent ( 8/26/2019 ) lease As ALWAYS service and staff Terrific having been a client/customer since 1992. Not only for this service, but including my recent ( 8/26/2019 ) lease of a 2019 Honda Accord. Our longtime Salesman, Jim Jeffers has been with and for us since 1992. More
Outstanding Service Advisor (Jason) and Service Team! Jason Sheid is the Service Advisor to seek out! By far, he is the most professional, most knowledgeable, and genuinely shows empathy for your issue(s) Jason Sheid is the Service Advisor to seek out! By far, he is the most professional, most knowledgeable, and genuinely shows empathy for your issue(s). I have been seeking Jason out for all of my Honda repairs and scheduled maintenance for approximately 13 years! Outstanding Job Jason! If one can enjoy car repairs, it will be working through the issues with Jason! I have also been having my Honda’s serviced at Hugh White for 20 years! I tried the other dealers before finding Hugh White! Hugh White was the only one that followed Honda’s recommended service and only performed the services that my Honda needed. I would not take my Honda anywhere else in the central Ohio area! Hugh White’s service team is simply the best in the business! Try them… Ask for Jason!… I am confident you will be totally satisfied like me! More
Great service every time! Cody is the service advisor I turn to when I need my car fixed. He is honest and I know he won’t steer me wrong. I always have a pleasant experience. Cody is the service advisor I turn to when I need my car fixed. He is honest and I know he won’t steer me wrong. I always have a pleasant experience. More
Coupons made available by the dealer One suggestion that would help a customer like me who cannot find coupons on the right day at the right time is for the dealer to have them available One suggestion that would help a customer like me who cannot find coupons on the right day at the right time is for the dealer to have them available under the customer's account. This information should pop up when the customer is being serviced at the site. This would also help the problem of unnecessary coupon mailing and is more eco-friendly and stress free. More
Oil change As usual, everything was done quickly and efficiently! Jason always explains the paperwork clearly and let’s me know what is coming up with my car as As usual, everything was done quickly and efficiently! Jason always explains the paperwork clearly and let’s me know what is coming up with my car as far as check ups. More
Terrible service 3 out of the last 4 times I had an oil change there, they overfilled my oil. Not just by a little bit but by way past the full line on the dipstick. S 3 out of the last 4 times I had an oil change there, they overfilled my oil. Not just by a little bit but by way past the full line on the dipstick. Slightly over the full line should be OK but it was over filled by at least 1 quart. The last time I had my wife take it back to have the oil drained to the correct level they told her it was ok. I had to go back and tell them to show me an "official Honda document" that says it is ok as the manual specifically says not to over fill. Bad experience even with buying tires. Either their mechanics are terrible and don't double check or the equipment is old or both. I live 1 mile from Hugh White Honda but now go to to Dublin to get work done. More
Very good Had very good service . I was in and out within an hour and staff was very friendly. Would recommend hugh white . Was very clean alao. Had very good service . I was in and out within an hour and staff was very friendly. Would recommend hugh white . Was very clean alao. More