
Hunter Dodge Chrysler Jeep Ram
Lancaster, CA

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Very sneaky dealership. Ran my credit, got the loan approved told them I can’t make it in on that day and they sold it under me without a warning. Even a few other dealerships said that’s pretty shady approved told them I can’t make it in on that day and they sold it under me without a warning. Even a few other dealerships said that’s pretty shady of Hunter. Be cautious More
Needed to take my truck in to replace the thermostat. They told me that they could not give me a rental even though it is covered in the warranty. The next day a sales man named Jeff Radcliffe called to They told me that they could not give me a rental even though it is covered in the warranty. The next day a sales man named Jeff Radcliffe called to inquire about buying our truck back and us purchasing a new one. We explained to him that we where not happy with the service we had received and explained to him about them not giving us a rental for a service that was covered under warranty. Jeff told us that he would take care of it cause he was the jeffonator. He told us to bring the truck in next week and they would fix it and give us a rental. Well the day came for the appointment and no one in the service department had any knowledge of Jeff or any knowledge of what he had promised. No appointment had been set up at all. Their sales guys will promise things and not deliver and the service department will not follow through with the agreements promised in the warranty contract. Horrible customer service all the way around. Would give zero stars if I could. More
I was looking to trade in my Jeep Grand Cherokee in and get a Ram 1500. I worked with Jaclyn to try and get some numbers. My lease was pretty much up. Between her and her manager they decided they would tr get a Ram 1500. I worked with Jaclyn to try and get some numbers. My lease was pretty much up. Between her and her manager they decided they would try and lie to me about not being able to trade in my vehicle because the lease was almost up. The funny thing was that I had already gotten appraisals from a few other Chrysler dealerships and they were the only ones to try and tell me that all they could do was take the vehicle in as a return and that I would have to pay mile overage fees and disposition fees. I just stopped her before she could finish spitting out lies. Funny enough I took it back the dealership that gave me the highest offer and there were no such issues. I also called Chrysler Capital to confirm there would be no issues and they said no. Be careful with this dealership. I would rather drive 100 miles out of my way than step foot in this establishment More
I had a wonderful experience leasing a Dodge Charger SRT Hellcat from Hunter. I had visited a handful of other dealerships in the week leading up to leasing from Hunter, and I'd had such a bad experience th Hellcat from Hunter. I had visited a handful of other dealerships in the week leading up to leasing from Hunter, and I'd had such a bad experience that I was close to walking away from Dodge entirely. Then I discovered my vehicle through Edmunds...Davieon reached out immediately after I submitted a request, and he very quickly made an offer that was in line with what I was seeking. He was the only dealer at any point who sent me his deal screen. It made it easy to trust Hunter, and the deal was approved quickly. It was about 24 hours from the time I first discovered the vehicle at Hunter and the time I drove it off the lot. Everything at the dealership went smoothly and quickly. Kourtney was great in finance, and the dealership was much less hectic and chaotic of an environment than most other dealerships I've been to. Overall, I am thrilled by how easy and quick this transaction was. Very good quality of service. More
Took my car to hunter dodge and I was told that I needed a water pump so I okayed the work. I was told since I’m replacing the water pump I might is will do the trimming chain so I okayed that it cost me $1 a water pump so I okayed the work. I was told since I’m replacing the water pump I might is will do the trimming chain so I okayed that it cost me $1400 get my car home and all the coolant leaked out and I feel that I should have been told there was a 50/50 chance I will need to replace the radiator but no they didn’t tell me know it’s costing me more money. Is this what the dealer do just want to take ur money? And know they offering me a10% off that’s the coupon that they have online so it’s not nothing special. More
Watch out if you have your car serviced at hunter dodge i went to pick up my car and the had hit it in the rear end n never said a thing after i drove 80 miles to pick it up. Make sure you do a good walk aro went to pick up my car and the had hit it in the rear end n never said a thing after i drove 80 miles to pick it up. Make sure you do a good walk around before leaving the dealership. More
Great Experience w/Sales as they are honest & hardworking!! I have seen quite a few negatives reviews about Hunter and have to disagree as my experience with Brian Helble was exactly what you would expect from I have seen quite a few negatives reviews about Hunter and have to disagree as my experience with Brian Helble was exactly what you would expect from a GSM, he was responsive, hardworking and 100% transparent. While I wasn't able to find the specific model I wanted, Brian was helpful in getting creative with what bank I could use, to looking at all rebates and continuing to follow up while we were going thru the process. If they had the vehicle I was looking for I would have gone with Hunter, thanks Brian for your efforts! Phi l More
My terrible experience : With Brian Helble, General Sales ManagerGeneral Sales Manager, we are No longer interested in selling you this truck good luck in your search no more constant correspondence needed" ManagerGeneral Sales Manager, we are No longer interested in selling you this truck good luck in your search no more constant correspondence needed" the stroke was sitting on the lot almost a year.....30 days went by and I decided to go straight to Fleet bill Czair upon me having to pay tax title and license ahead of time I was overcharged by $1,500 and received a $600 refund furthermore there was over $600 in penalties and fees on my registration due to the incompetence dealership registering my vehicle within 40 days and they sent my truck with no registration! no plates. temp tags & ½ gallon Fuel. I'm in a brand new truck with 34 miles on it ran out of fuel on the way to the fill it up. The response from the dealership was I'm sorry send me the bill. The lost my key fob I only received one. Later replaced 30 days I do not recommend these salesman slash dealership More
Purchased a new 2019 Ram 1500, My wife and I came to Hunter Ram specifically to purchase a new truck. We found what we wanted and the management and sales rep made our experience a My wife and I came to Hunter Ram specifically to purchase a new truck. We found what we wanted and the management and sales rep made our experience a wonderful one. Highly recommend this dealership. More
Straightforward Folks Who Do What They Can To Help I now have on-order the sixth new vehicle I will buy from Hunter in Lancaster, in three years' time. These people - Jordan, and those on his crew, hav I now have on-order the sixth new vehicle I will buy from Hunter in Lancaster, in three years' time. These people - Jordan, and those on his crew, have been just unbelievably helpful, taking time to help me find exactly what I want...and for a reasonable price. They have a huge inventory, but if they don't have what you want, they don't try to sell you something else. They want you to be happy. And, I can do the whole deal via email and phone, which is important to me since I don't live nearby. And - they always give me the appropriate KBB.com Trade Value on anything I trade or sell to them. More