Huntington Beach Mazda

I came in looking for a Mazda3 in a manual hatchback. This was a model that wasn't easily found and the dealership quickly found the model at another dealership. I had previously gone to two other Mazda This was a model that wasn't easily found and the dealership quickly found the model at another dealership. I had previously gone to two other Mazda dealerships that were unwilling to attempt to find this version at another dealership unless I was willing to fill out a credit application and give them a firm commitment of purchase. The willingness to help me locate the car, even without the guarantee of the deal, is what separates this Mazda dealership from other dealerships in the area. Ed was willing to help me locate a car before we even began negotiating a price. Ed was friendly, cordial, and respectful. His emphasis was on being helpful and friendly to me as a customer, not solely guaranteeing that he had a sale. This was the antithesis to everything I experienced at every other Mazda dealership I visited where they were completely unwilling to help me unless there was already a sale in hand. His emphasis on the customer relationship was refreshing and make the car buying experience substantially more enjoyable. More

From beginning to end, Ed was polite and professional. He's knowledgeable and shares great information to make the selection and sales process a pleasure! Each employee at the dealership was friendly and He's knowledgeable and shares great information to make the selection and sales process a pleasure! Each employee at the dealership was friendly and helpful. I never felt pressured. What a great experience and I love my new Mazda! More

This is the second time in 6 years that I have bought a Mazda from this dealership. The follow-up care with my last one, and because I was delighted with the vehicle, made me return to see what vehicles Mazda from this dealership. The follow-up care with my last one, and because I was delighted with the vehicle, made me return to see what vehicles they had out now. Joe Rosales was a delight to work with....so helpful, so knowledgeable and NEVER pushy...I had all the time I needed to check it out it, drive it and get the answers to my questions. I had come in to look at two vehicles and then Joe, after I had decided on the CX-9, showed me a slightly used vehicle as another option. To cut a long story short I have ended up with the used vehicle and are just delighted. The care and consideration I received from Joe, and the finance people, where amazing....they all went well out of their way to give me everything I asked for, nothing was too much trouble and made the whole buying experience very good....even the general manager came out to meet me and thank me for my business! I would not hesitate to recommend this dealership, and particularly Joe, to anyone interested in a Mazda and I'm looking forward to enjoying my new car. More

Ed was friendly and helpful. He made sure that we were happy with our purchase. He was knowledgeable and was able to answer all of our questions. We loved our experience at HB Mazda and we especially lo happy with our purchase. He was knowledgeable and was able to answer all of our questions. We loved our experience at HB Mazda and we especially love our new CX-5! More

My husband and I have been shopping different cars and dealerships for about a month now. Our experience at HB Mazda was very different than that of most other dealerships. Ed met us as we walked onto t dealerships for about a month now. Our experience at HB Mazda was very different than that of most other dealerships. Ed met us as we walked onto the lot and was very friendly and knowledgeable. He patiently walked us around the lot showing us different features and colors until we were sure of what we wanted without any high pressure sales tactics. Needless to say, we found the car we wanted and we're really happy with it. The whole process was very positive. We were impressed with the kindness and helpfulness of everyone we worked with in completing the sale. We were introduced to a couple of service advisors and the parts manager. What a nice touch! The GM, Mark McKellop actually spent some time with us before we left as well. He is extremely personable and friendly. We were so impressed with our experience at HB Mazda. Be sure to stop by and ask for Ed! More

After my bait & switch experience at Puente Hills Mazda, I called Joe Balisalisa at OC Mazda Huntington Beach. We discussed pricing and agreed on the price. I went to the dealership and picked th Mazda, I called Joe Balisalisa at OC Mazda Huntington Beach. We discussed pricing and agreed on the price. I went to the dealership and picked the car. The transaction went very smoothly as the price we agreed upon is the price that went on the sales contract. Joe Balisalisa is a straight shooter professional guy. If you are in the market for a brand new car, make sure to give Joe Balisalisa a call at OC Mazda, Huntington Beach. He will treat you well. On the other hand, avoid by all means Puente Hills Mazda. They will give you a price over the phone but will not honor it upon arrival as they will force you to buy add ons and options that you did not need and want in the first place. More

Ed made our car buying easy. First met Ed early part of July. Went to numerous dealers looking for a used car. Came back to OC Mazda found a new car we liked. Continued to look at other cars, found Mazda w July. Went to numerous dealers looking for a used car. Came back to OC Mazda found a new car we liked. Continued to look at other cars, found Mazda was our choice. Ed was always the same each time we went back, no push, easy to talk with, knew the car very well. We gave him a description of the car we wanted. He located the car, the delivery was smooth. We are grateful of how he took care us, as it would be. Ed has a lot of patience and is very understanding, takes his time with his customers. Highly recommend Ed and Huntington Beach Mazda dealership. More

My wife and I just purchase a 2014 Mazda CX-5. It was a very painless process that we both enjoyed. We went to talk to Joe Rosales during the week right before closing. Joe was friendly and personable. He very painless process that we both enjoyed. We went to talk to Joe Rosales during the week right before closing. Joe was friendly and personable. He did not make the hard push. He knew that we were interested in buying but probably not that night. He gave us all of our options and even stayed pass closing to make sure that we had all of our questions answered. We left that night without a car but I think Joe knew we would be back. On Saturday morning we came back and with the help of Little Joe also we were driving away in our new car in a little over 2 hours. Definitely the most pain free car transaction I have ever had. More

I took the CX-5 around the country in May-June, 7200 miles in three weeks. I had its oil changed in Columbus OH, and when last week I had it at HB Mazda for another oil change the OH service was listed; miles in three weeks. I had its oil changed in Columbus OH, and when last week I had it at HB Mazda for another oil change the OH service was listed; nice! They also detailed the CX-5 gratis as part of a promotion and did a fair job with one exception: I have Wet Okole seat covers (highly recommended BTW) and the detailers didn't put them back on! This is when Joe Rosales, the salesman who sold me the car, happened by and put them back on _himself_. He was a straight-shooter salesman when I bought the CX-5 and obviously willing to go the extra five miles to keep his clients happy. More

Ed was extremely helpful and inviting. As a first time buyer I was extremely appreciative of his excellent customer service! He really did everything to help me get the car I want and I couldn't be happie buyer I was extremely appreciative of his excellent customer service! He really did everything to help me get the car I want and I couldn't be happier with my new mazda 6!!! Make sure to ask for Ed!!! More