Huntington Beach Mazda

When is buying a new car ever fun? There is always so much to consider and you always need to remember to ask the right questions. Having done this for the umpteenth time, I can finally say this last tim much to consider and you always need to remember to ask the right questions. Having done this for the umpteenth time, I can finally say this last time was an enjoyable experience. Joe Rosales was such a personable guy and I really feel he did the best he could to get us the best deal on a great car! So, thank-you, Joe...I will definitely send my friends and family to HB Mazda...and I'll tell them to ask for you! Keep up the good work! More

Great folks and good prices. Will be using the dealer even after purchase. Ed took care of us. Lots of follow up to ensure we were happy. even after purchase. Ed took care of us. Lots of follow up to ensure we were happy. More

We came to the dealership literally minutes before closing, just to take a glance at the Mazda Grand Touring CX-9. We had contemplated buying a bigger vehicle due to our growing family but was a bit o closing, just to take a glance at the Mazda Grand Touring CX-9. We had contemplated buying a bigger vehicle due to our growing family but was a bit on the fence. However, Ed was absolutely wonderful. We asked to look at the car. He greeted us in a kind demeanor, not hurried at all despite how late it was. He showed us the vehicle, asked us very specific questions, and answered all of our own questions very well. We love his manner. Not at all desperate, pushy, over the top. He invited us to come out for some food on Saturday and hoped to see us then. He is the very reason why we decided to come back. He is a huge asset to the dealership. Super knowledgeable, very hospitable, and very honest. We knew exactly what we wanted, he listened, and gave us what we wanted. We are so happy with our purchase and have Ed to thank for this amazing, beautiful new CX-9. I already have two mom friends who will most likely be calling Ed in the near future. Thank you Ed!! More

First things first, I do not have any loyalty to any salesman. I was looking for one thing, the best price on the car I wanted. I was sent to Huntington Beach Mazda via the Costco New Car Purchase Pro salesman. I was looking for one thing, the best price on the car I wanted. I was sent to Huntington Beach Mazda via the Costco New Car Purchase Program. They set me up with the internet sales manager, Joe Rosales. Joe was very polite and friendly. He punched up the info on the car I wanted and gave me the price. I was very happy. No fuss, no muss. Only problem, the car belonged to another dealership. He said he would work on getting it transferred here so I could buy it. He called me later that day and said he had the car sitting in his lot. I told him I would come in the next day after work and buy it. Deal done! Now for the amazing part, even though I was looking for the best price, I found the best salesman. Friendly, straight to the point, no high pressure for add-ons (even though he did offer them, heck, that is his job). Bottom line, I would buy another car from him any time. He was great! More

Well it all started with going to the furthest dealership from home and working my way back on April 13, 2013. What a mistake!! At the end of the day we ended up emailing Joe Balisalisa at Huntington Beach M from home and working my way back on April 13, 2013. What a mistake!! At the end of the day we ended up emailing Joe Balisalisa at Huntington Beach Mazda because we had changed our mind on the type of Mazda 3 we wanted, with an online quote in hand,I thought to myself this sounds a little to good to be true but lets drag ourselves down to Huntington Beach Mazda. Guess what, we get there and Joe B. has gone home for the day. Great we are going to be handed off to some other guy who can't find the email, not sure he has the car, or tell us that was not an out the door price. NOT EVEN CLOSE !!!!! We were handed off to JOE ROSALES and the purchase was GREAT. Joe Rosales new exactly what we were there for, exactly the price we were quoted, and had no problem when i changed the color i wanted. The paper work went quick and easy. The finance guy was easy to work with and the price came out to the penny when compared to the online quote. Joe even threw in some extras we ask about after the fact. These guys truly treat you the way a consumer should be handled. No passing you off to the next guy messing with your head. Got out off there quick and easy. More

" Best Dealership Experience Ever ", On " Best Dealership Experience Ever ", On March 23,2013 our family went to Huntington Beach mazda , to shop for a dependable used car for our daught " Best Dealership Experience Ever ", On March 23,2013 our family went to Huntington Beach mazda , to shop for a dependable used car for our daughter, our salesman was ED Southfield . I can actually say in truth that Ed & company made this the best dealership experience ever.. We ended up purchasing a 2010 mazda 3 at a great price and financing % . Ed was very helpful in all areas, he made us feel very comfortable and secure with our purchase. He explained every step of the purchase and automobile at hand. Ed introduced us to most of the staff at the dealership and they were all very kind and caring. Huntington Beach Mazda is very fortunate to have ED Southfield as a salesman. Thank you so much Ed for the best dealership experience ever. More

It's very unnerving to walk into a major life purchase and be treated as if you were standing on line for a Sears microwave. That is what I repeatedly felt like working with other dealerships. OC purchase and be treated as if you were standing on line for a Sears microwave. That is what I repeatedly felt like working with other dealerships. OC Mazda changed all that. More often than not, a typical salesman at competing dealerships had no redeeming qualities. No knowledge of the vehicle, no human element, no incentive to work with you or even provide the illusion of. OC Mazda has the ultimate trifecta: Knowledge, Humanity, and Great Prices. Although I've read outstanding reviews of other employees here, I wouldn't risk NOT working with Joe Rosales, whom I had the pleasure of doing business with. He met my offer EXACTLY, he outbid my outrageous bank loan by HALF, he gave me some wiggle room on an extended warranty, and above all else... was TOTALLY DECENT AND HUMAN. My initial internet contact Joe Balisalisa was also very forthcoming and respectful and got the ball rolling on my deal. I bought a used Kia Sportage, so mind you this was not a true Mazda experience. I can only imagine how they are dealing with their own manufacturer. I will be back in a few years to buy a new Mazda directly from this team. No doubt in my mind. Bobby V.'s an excellent Finance man. Big Joe Rosales is truly a rare breed among salesmen. Buy from OC Mazda! More

We went to Mazda Huntington Beach to look at the new CX5, we were sent there via Costco. We absolutely loved the CX5, the service we received was helpful, informed and very friendly. We wouldn't hesitate in we were sent there via Costco. We absolutely loved the CX5, the service we received was helpful, informed and very friendly. We wouldn't hesitate in sending our family or friends to this dealership. You can tell they all work well together their such a great team. More

Ed went above and beyond my expectations when buying my new car. I had gone to several dealerships looking for the car and wanted and every one tried to make me settle for one I didn't want or for a price new car. I had gone to several dealerships looking for the car and wanted and every one tried to make me settle for one I didn't want or for a price that didn't work for me. Ed not only got me my perfect car he got it for the price I wanted with no issue. He was personal and made me feel like I had known him for years. He was genuinely interested in not only my needs for a new car but in my personal life. I will be recommending not only Ed but the entire Huntington Beach Mazda Family to anyone and everyone I know. Thank you for my new car! You guys are AMAZING More

I was really impressed with the customer service at this dealership. Ed, our salesman, was extremely knowledgeable about the product he represented yet was not pushy or overbearing like the stereotypical c dealership. Ed, our salesman, was extremely knowledgeable about the product he represented yet was not pushy or overbearing like the stereotypical car salesmen. He was friendly and easy to talk to. All car salesmen should be like Ed. Everyone we dealt with was friendly and accommodating. Another excellent example of great customer service is Bob in their service dept. Nothing bad to say about this dealership. I've had one other great experience with a car dealership, low and behold it was a Mazda dealership in Tustin...owned by the same man who obviously models exemplary customer service to his team. More