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86 Reviews of Huntington Honda - Service Center
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March 14, 2013
I want to know what your "Express Service " entails. I went for a simple oil change on March 14, 2013 and was there at two o'clock. My car was taken into the service area at 332 p.m. I told t entails. I went for a simple oil change on March 14, 2013 and was there at two o'clock. My car was taken into the service area at 332 p.m. I told them that they could drive right back out as I no longer had time. I was furious! I had problems with your service department over the summer of July 2012. I had the car in 3 times with the same issue and was given 3 different responses. I was unhappy then but believe in second chances. However, no more....you can't even perform an express oil change in a timely fashion. Your staff should have told me about a lengthy wait. I would have been prepared or come back another time. Unfortunately no more. I will not be back. More
by dsg719
Employees Worked With
Jackie Graham
January 24, 2013
This is our 3rd purchase from this dealership. Georgia is great at getting the job done! Great experience with all our vehicles. Wouldn't go anywhere else. We have shopped at other dealerships and we al is great at getting the job done! Great experience with all our vehicles. Wouldn't go anywhere else. We have shopped at other dealerships and we always come back to Huntington Honda. We always leave feeling like we didn't get ripped off. More
by lcanz59
Employees Worked With
Chris Penna Salesman not sure of his last name, Georgia Anagnostopoulos
November 21, 2012
I bought my 2011 Honda INsight at Huntington Honda because of the great service. I went there to have my Insight repaired because I knew some body parts would have to be removed and I wanted somebody because of the great service. I went there to have my Insight repaired because I knew some body parts would have to be removed and I wanted somebody with experience to fix it. I worked with David and he authorized a loaner which was an Accord which also was great. The car was fixed perfectly, great estimate, great price, friendly, great, great great. More
by edwest19
Employees Worked With
David
September 02, 2012
Had all 4 of the PAX tires replaced on my 2006 Honda Odyssey. They went out of their way to get me in the next day (after the run-flat initiated--the PAX equivalent of a flat tire). It was much cheape Odyssey. They went out of their way to get me in the next day (after the run-flat initiated--the PAX equivalent of a flat tire). It was much cheaper than I had been quoted earlier from other dealers (the tires were close to needing replacement when the passenger front tire went out). I also asked them to check the brakes since they were sometimes audible and the steering wheel would vibrate at speeds over 60 mph. They could have simply told me that the brakes needed to be replaced, but they were honest! They told me that there was still about 12000 miles left on the pads since they were down to 5mm from the original 10mm. Low prices and an honest service department--two thumbs way up! More
by lseines
Employees Worked With
Jackie
June 18, 2012
I needed a small spring that prevents the brake pads from dragging for my 2004 Civic Hybrid. I was told that I would have to buy a complete set of pads ( which I don't need) to get one. I asked the servic dragging for my 2004 Civic Hybrid. I was told that I would have to buy a complete set of pads ( which I don't need) to get one. I asked the service manager if he would save a old one for me since they throw them out when replacing pads. He said he wouldn't. I don't understand this attitude and I don't think I want to do business with Huntington Honda any more. More
by robsmith189
Employees Worked With
Service manager
June 03, 2012
Mike was really nice and extremely helpful an professional!! I'm glad I made to the 30 min + drive to this dealership. I told like about every little and big problem I was having with my 06 acc professional!! I'm glad I made to the 30 min + drive to this dealership. I told like about every little and big problem I was having with my 06 accord. And after they troubleshooted the car, he came back with a list of concerns. He was extremely honest with me giving me a few options of their services that may or may not fix the issues I was having. He was even kind enough to apply an online coupon that I wasn't aware of! This Honda dealer is prob te best I've been to, and I've been to quite. Thank you mike, I def will be back again!. More
by Zippyflu
Employees Worked With
Mike hanes
May 14, 2012
I went to this dealership for an inspection and oil change. They pointed out that I nneded brkes and so I did the brakes too. That was all fine. However, when I asked for a bottle of touch up paint change. They pointed out that I nneded brkes and so I did the brakes too. That was all fine. However, when I asked for a bottle of touch up paint for my black 2009 Accord I assumed that they saleperson was giving me the correct color in the small $12 bottle. Now, when I finally had to actually use a bit of the paint on a small side 'ding' I was upset to find that they had given me a metalic grey color. Now I have a dark grey metalic spot on the side as a reminder of my Huntington Honda experience. A blemish on the car courtesy of this dealership. I attribute this to poor quality control between the sales person, who was friendly enough, and the stock person, who didn't check for a match. A seemingly small but quite irritating experience leaving me with the feeling that if there is no detail oriented approach to small things, what would be their approach to larger purchases. More
by acohen
Employees Worked With
can't recall
April 23, 2012
I felt that the service department did not take advantage of their customers. Service was done in a timely manner with a competitive price. The service department is what keeps me from going to j advantage of their customers. Service was done in a timely manner with a competitive price. The service department is what keeps me from going to just anybody. I shouldn't say this but I have complete trust in order to get my accord to reach 200k miles. Happy to say this. More
by MarkMe
Employees Worked With
Jessica
May 23, 2011
I'm a New Mexican visiting NY driving a Lexus in need of an oil change and within 90 minutes of phoning the dealership my car was cheerfully serviced. I really don't have much else to say, I mean it was an an oil change and within 90 minutes of phoning the dealership my car was cheerfully serviced. I really don't have much else to say, I mean it was an oil change, not a tune up or engine change out. More
by TarzanJones
Employees Worked With
Aaron & Michael
May 15, 2011
Awful experience.Paid $18k for certified vechicle. Vechicle was filthy at pickup (I didnt notice till following day as I picked it up at night.) Before 1st payment was made the battery, wipers,front s Vechicle was filthy at pickup (I didnt notice till following day as I picked it up at night.) Before 1st payment was made the battery, wipers,front strut,and front axle needed to be replaced. I was without the vechicle for 1 week.I was contacted to rate the service by phone and email. After I gave a terrible but true review I was not contacted again with a apology at the very least.I am a retail manager that also calls consumers for feedback on their experience with the service they recieved.Huntington Honda took my feedback and did nothing with it. Why ask a consumer how they felt the service was if you wont even send an apology email if they werent satisfied? Mistakes do happen I know but I feel a company shows its true colors with their ability to correct these mistakes and give the consumer the confidence to return for future business. I have nothing positive to say about this dealership More
by 1baked7
Employees Worked With
mark
