Huntley Ford

I'd like to thank manager Abe for her professional approach. She arranged a test drive along my daily route so I could evaluate the comfort in real-world conditions. A week after purchasing the car, I approach. She arranged a test drive along my daily route so I could evaluate the comfort in real-world conditions. A week after purchasing the car, I noticed a problem with the multimedia system. The service center fixed it in two hours, no questions asked, and provided a replacement car. Despite the minor technical issues, the level of customer care and speed of resolution were impressive; I'll be using them again! More

My experience at Huntley Ford was amazing. . My service advisor was Steven and he made sure I was comfortable, he walked me through everything that my vehicle needed to be repaired, made sure I . My service advisor was Steven and he made sure I was comfortable, he walked me through everything that my vehicle needed to be repaired, made sure I had a clear understanding about everything. Highly recommend. More

Galen in the quick lane is great. He always tells me how it is, and is usually right! Thanks for the great customer service Galen! He always tells me how it is, and is usually right! Thanks for the great customer service Galen! More

Great customer service. Friendly staff, knowledgeable service department. They aren't pushy about extra services they recommend. I like that. Friendly staff, knowledgeable service department. They aren't pushy about extra services they recommend. I like that. More

Since my first time EVER stepping inside your facility, I've mainly worked with Rudy Rios. He has treated me So Very Well, anytime I call or stopped by with a problem or concern. He makes sure I am well ta I've mainly worked with Rudy Rios. He has treated me So Very Well, anytime I call or stopped by with a problem or concern. He makes sure I am well taken care of and that all my concerns are addressed and met. He is the Best. I know if I have problems or issues, he will make sure Everything is take care of. More

Heather is an exceptionally great service advisor at Huntley Ford. She is very professional, knowledgeable and yet warm and respectful of the customers' needs. She 'advises' not 'scare' me into purchasi Huntley Ford. She is very professional, knowledgeable and yet warm and respectful of the customers' needs. She 'advises' not 'scare' me into purchasing unnecessary car services by educating me on my car safety and timely vital maintenance. She gives me advice in order of priority of what my immediate car needs are, and what can wait for later. l then financially plan accordingly not stress about a break down on the road. Above all, she keeps me updated while my car is being worked on so l do not encounter surprise add-on charges on the bill. I highly recommend Heather if you are in the Huntley area. I ve have been a customer since 2021. There's plenty of sitting while you wait, great wifi, and coffee bar! I have no complaints. They have a great team all around. Ty, Heather More

My experience with Steven in service was very good. He was very courteous, professional and helpful. He really seems to care about his customers and how they feel before and after their service. Thank He was very courteous, professional and helpful. He really seems to care about his customers and how they feel before and after their service. Thank you More

My sales manager provided a detailed vehicle history report and connected me with the previous owner of my certified pre-owned Ford Bronco to answer specific service questions. The consultant then expla report and connected me with the previous owner of my certified pre-owned Ford Bronco to answer specific service questions. The consultant then explained the new vehicle in detail and also installed a roof rack for free, demonstrating her commitment. I was delighted. More

Took my car in for service and was greeted by Heather. She is always friendly and extremely helpful!! 10/10 would highly recommend. She is always friendly and extremely helpful!! 10/10 would highly recommend. More

I had a great experience working with Rudy here. He was incredibly knowledgeable and answered all of my questions thoroughly. I never felt rushed & he really took his time to make sure I understood He was incredibly knowledgeable and answered all of my questions thoroughly. I never felt rushed & he really took his time to make sure I understood everything and felt comfortable throughout the repair process. His friendly and patient attitude made the whole experience so much easier. I highly recommend asking for him if you’re visiting the dealership! More