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148 Reviews of Tom Peck Ford - Service Center
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May 11, 2024
I LOVE this dealership! No B.S. and HONEST with you! Plus they call you with warranty concerns. Isabella called me twice, first time I was busy she left a message, called me No B.S. and HONEST with you! Plus they call you with warranty concerns. Isabella called me twice, first time I was busy she left a message, called me back a couple of hours later she got a hold of me. I needed a warranty part replacement that they could do off site. Ed came to my work place that very day and taken care of my service with out me leaving my job. Ed was very polite, efficient & professional. If EVER I need anything for my vehicle I'm going to Huntley Ford! Their staff is Very Experienced, Professional and Happy to help you with your concerns. More
by ih6252219
Employees Worked With
Isabella
Helpful May 10, 2024
My experience at Huntley Ford was very good. Work was completed In a timely manner. Isabella kept me informed of progress and took the time to explain the lifetime protection plan to me. When th Work was completed In a timely manner. Isabella kept me informed of progress and took the time to explain the lifetime protection plan to me. When the car was finished she had the interior cleaned. Dave gave me a smooth ride home with front door delivery. More
by williegarrison335
Employees Worked With
Isabella
May 10, 2024
The Service was quick and excellent. Isabella, the service coordinator was excellent, calling us to let us know the status of the service and offered the valet service to deliver our car Isabella, the service coordinator was excellent, calling us to let us know the status of the service and offered the valet service to deliver our car to our driveway. Thank you so much. She is awesome! More
by mcleodthomasina38
Employees Worked With
Isabella
May 09, 2024
Outstanding customer service. They picked up our vehicle at my wife's employer and returned when finished. It took longer than they originally anticipated, but provided a loaner f They picked up our vehicle at my wife's employer and returned when finished. It took longer than they originally anticipated, but provided a loaner for her. They truly went out of their way to satisfy. I recommend Huntley Ford service to everyone. Thank you for stepping up and over delivering great service. More
by deborahfranklin04
Employees Worked With
Adam
May 08, 2024
Upon my arrival the service advisor greeted me promptly. He took the information I provided regarding the service for my vehicle and gave me an expected time of completion. My vehicle was then serviced and He took the information I provided regarding the service for my vehicle and gave me an expected time of completion. My vehicle was then serviced and returned sooner than expected!! He was very customer service oriented and pleasant. More
by adamsonleon577
Employees Worked With
Brandon
May 07, 2024
Recently had my car serviced at Huntley Ford. First off, shout out to the most wonderful Service Advisor - Isabella! She is so knowledgeable about vehicles and service needs. I feel comfortable d First off, shout out to the most wonderful Service Advisor - Isabella! She is so knowledgeable about vehicles and service needs. I feel comfortable dropping my car off knowing that everything will be taken care of timely and thoroughly. Thanks to the entire Service Department for always taking great care of me!! More
by octaviaconley60
Employees Worked With
Isabella
May 05, 2024
The customer service agent was very polite and helpful. I made an appt online which was a very easy process. The day of I actually arrived a bit early and they took my car right in. The evaluation time and I made an appt online which was a very easy process. The day of I actually arrived a bit early and they took my car right in. The evaluation time and repairs didn't take long and I was able to wait in a comfortable waiting area. I really appreciate the work they did. More
by watersdominick2
Employees Worked With
Adam
May 04, 2024
I recently needed some work done on my truck, I called spoke with Karina. She set up an appointment for me with pick up and delivery. So they came, picked up my truck at work, took it to the shop and fixe spoke with Karina. She set up an appointment for me with pick up and delivery. So they came, picked up my truck at work, took it to the shop and fixed it, then brought it back to me at work. It was a life saver and I didn't even need to take a day off work. This is a great service! Thank you! More
by yamrpouderem
Employees Worked With
Karina
May 03, 2024
Sudden "Brake Warning Light" was the reason for my "drop in" visit to Huntley Ford Service Department recently. I received immediate, outstanding assistance from Service Advisor, Brandon, who was able to ar in" visit to Huntley Ford Service Department recently. I received immediate, outstanding assistance from Service Advisor, Brandon, who was able to arrange prompt and efficient maintenance to my 1999 Altima. Communication was quick, clear and precise; their collaborative efforts were confidence-inspiring and reassuring. I appreciate the exceptional customer care and professional expertise, which is why I have been a customer since 2003...keep up the great job. More
by kelleethely
Employees Worked With
Brandon
