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Hurd Auto Mall
Johnston, RI
494 Reviews
At Hurd Auto Mall, proudly part of the Balise Family, we have been honored to serve the Rhode Island community for over 85 years, offering exceptional customer service in a family-oriented environment. As part of the trusted Balise group, we continue to deliver the highest standards of excellence and satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 494 reviews
September 10, 2026
The Dealership Sevice Dept. is great. Savannah is wonderful to work with, and a great person in general. Very helpful and knowledgeable for sure! This is my second time there an is great. Savannah is wonderful to work with, and a great person in general. Very helpful and knowledgeable for sure! This is my second time there and no surprises and honesty go along way. Thanks much ! More
by Kevin M Sr
Employees Worked With
September 07, 2026
Eddie was excellent. He was personable, approachable and most important - transparent. Buying a vehicle is such an arduous task sometimes, but Eddie made the process much He was personable, approachable and most important - transparent. Buying a vehicle is such an arduous task sometimes, but Eddie made the process much easier for my wife and I. Would highly recommend Hurd Automall as well, all their staff are friendly and knowledgeable. More
by James P
Employees Worked With
September 01, 2026
I just drove by Hurd to look at a new Chevy Trax. . I never expected to be so comfortable that I would drive it home in the same day.. from the moment I walked in I was greeted by a Salesman named Aar . I never expected to be so comfortable that I would drive it home in the same day.. from the moment I walked in I was greeted by a Salesman named Aaron.. He listened to all of my questions and concerns. We took a nice test drive and went over all the details. It just so happened the numbers were right within my comfort zone and I drove home in my new car. More
by allinj631
August 13, 2026
Aaron was the absolute best to work with. From the very moment he said hello to me as soon as I walked in the door. I walked in interested in a red Chevy Trax.. Aaron said that the Trax was v From the very moment he said hello to me as soon as I walked in the door. I walked in interested in a red Chevy Trax.. Aaron said that the Trax was very popular and that he would try his best to show me one and get me exactly what I wanted. He wasted no time asking me what I wanted. He got right to work finding the vehicle. Within less than an hour he had just the right car and color and I was ready to buy it. Everything was fast and efficient from start to finish. Thank you so much Aaron for the excellent deal! More
by augerroger26
Employees Worked With
August 12, 2026
He got to fit in all my cars and he is truly the best we take pride in his work. take pride in his work. More
by andrew.j.diomandes
Employees Worked With
August 12, 2026
He got me my new bmw I’m so excited but at first it might be too expensive but we made a good deal. be too expensive but we made a good deal. More
by ellitziarba
Employees Worked With
August 12, 2026
He got me in a car i wanted and worked with me to be able to afford it. to afford it. More
by joseph diomandes
Employees Worked With
August 12, 2026
He got me the perfect car and fits my budget. He is a good guy. He is a good guy. More
by joseph diomandes
Employees Worked With
August 12, 2026
Eddie is a go getter he sold us our truck, just after knowing what we wanted for amenities, nothing short and a great deal! knowing what we wanted for amenities, nothing short and a great deal! More
by mdiomandes
