Hurd Auto Mall

Great Experience and awesome customer service!! Our first time purchasing a car at a dealership and we where impressed. We did not get pressured into buying something we didn't want. Our sales rep B Our first time purchasing a car at a dealership and we where impressed. We did not get pressured into buying something we didn't want. Our sales rep Bob is the man to see if you want to buy a car. He knows knows his stuff when it comes to the cars that are on the lot. We felt very comfortable when we where making a deal. Hurd Auto Mall is a very clean, friendly, and awesome environment. If looking to purchase a new or used vehicle, we recommend Hurd Auto Mall in Johnston, RI. More

Lots say family dealership .. Hurd actually does it! Bob Hein and Dave Richards were awesome! More dealerships should have people that treat customers the way these two guys do. Got into a great truck, t Bob Hein and Dave Richards were awesome! More dealerships should have people that treat customers the way these two guys do. Got into a great truck, treated my wife with respect, worked the deal, and really felt like we finally found a family dealership. I wish I could remember the names of all the people we dealt with for this transaction .. but will say, across the board everyone was on point without making you feel like you were the next sucker that just walked onto the lot like you get as so many other dealerships. Trust me on this one .. if you are looking for honesty and want make a friend in car business, try HURD GMC. More

Great Experience Incredible! That is the word that I use when I describe my recent trip to Hurd Auto Mall in Johnston. My initial call was directed to Alfred who ans Incredible! That is the word that I use when I describe my recent trip to Hurd Auto Mall in Johnston. My initial call was directed to Alfred who answered my questions and guided me to the GMC dealership. When I arrived at the showroom, Dave Richards (sales manager) was expecting me. I had the pleasure of also working with sales consultant Jennifer Lohman. Dave and Jennifer worked as a team to give me the best deal possible. I was speechless with the deal that they presented to me. It was absolutely amazing how Dave worked the numbers to my advantage on a brand new 2016 Terrain SLT. I would have never imagined that I would be able to get that vehicle for the price they presented me. Since the Terrain is for my wife, Dave gave me the keys and suggested that I take it home for my wife to drive. Of course, she loved it. I then met with Eric (in finance) which was another excellent and easy part of the process. When we picked up the vehicle, Dave asked if we were completely satisfied, and Jennifer explained all of the options within our new Terrain. I will definitely, without hesitation, recommend Hurd Auto Mall to my friends and relatives. More

Great Service Thank you for the great service you provided me with my recent purchase of a GMC. What I appreciate most is the honesty that showed during my purchas Thank you for the great service you provided me with my recent purchase of a GMC. What I appreciate most is the honesty that showed during my purchase. Thank you More

Excellence Great people and great service. I could not be happier with the way I was treated while purchasing my new Chevy Silverado 4x4. My salesman, Devin Rich Great people and great service. I could not be happier with the way I was treated while purchasing my new Chevy Silverado 4x4. My salesman, Devin Richards, is very knowledgeable about his product line, different financing options and discount programs available. His confidence and low-key approach made all the difference for me. Thanks Devin More

Sierra GMC Great experience getting out of one lease and into a new lease. I wanted to get out of my terrain lease and into a lease for a Sierra Great experience getting out of one lease and into a new lease. I wanted to get out of my terrain lease and into a lease for a Sierra More

Amazing Customer Service - Best Car Buying Experience Ever Jennifer Lohman provided exceptional customer service and made this car buying experience the best ever! From the moment we walked in she was friendl Jennifer Lohman provided exceptional customer service and made this car buying experience the best ever! From the moment we walked in she was friendly, patient and informative! We went in looking at one SUV and purchased another one! Once our decision was made the entire process was quick and painless! Couldn't be happier with the entire experience! Thanks again Jennifer! More

Great customer service I would like to say Jason Mitchell at Hurd Auto Mall helped me out on finding the best vehicle I was looking for. All my questions were answered and h I would like to say Jason Mitchell at Hurd Auto Mall helped me out on finding the best vehicle I was looking for. All my questions were answered and he has great customer service I would highly recommend coming to Hurb to see Hason Mitchell. More

Bob Hein to the rescue! Pardon me but I had already written a review but the smart phone ate my homework. Well here goes again. I brought my 2016 Buick Encore in today for se Pardon me but I had already written a review but the smart phone ate my homework. Well here goes again. I brought my 2016 Buick Encore in today for service. After hearing from the service dept my car was not eligible for dealer prep service; I called Bob Hein Buick Sales Rep extraordinaire. Bob although he wasn't my salesman represented me to the powers to be that my car was indeed eligible for this service. Bob called me back and told me that all would be taken care of. I told him that he is the man! I want to thank him and Wendy Bowen for helping to get this done. They helped to give me relief to what was starting to become a frustrating day. Woo Hoo everything is turning out fine! More

Leasing A Buick Envoce It was a great experience dealing with David. I found him very pleasant. He explained every part of the car. I left the dealership feeling very sati It was a great experience dealing with David. I found him very pleasant. He explained every part of the car. I left the dealership feeling very satisfied with the suv I chose. More