Hurd Auto Mall

Excellent service Fantastic service from Dennis Anderson makes the purchase of a new car a pleasant experience. The Finance Dept was also a painless process and very e Fantastic service from Dennis Anderson makes the purchase of a new car a pleasant experience. The Finance Dept was also a painless process and very efficient. More

Awesome Devin was awesome. Explained everything about the car and paper work. He was very professional and kepted me informed during the process of the final Devin was awesome. Explained everything about the car and paper work. He was very professional and kepted me informed during the process of the final paper work. Excellent service. Thank you Devin. More

Devin was very helpful! Devin helped me out a lot when I decided to lease a car. He was patient and very nice when it came to explaining the deal I was getting. He made me fe Devin helped me out a lot when I decided to lease a car. He was patient and very nice when it came to explaining the deal I was getting. He made me feel comfortable and was very professional throughout the whole deal. I will definitely recommend him to my friends and family when they are in need of a car. More

Devin was great! Devin was great. He kept a smile on the whole time we were dealing with unexpected insurance issues, and was polite, friendly, professional, and perso Devin was great. He kept a smile on the whole time we were dealing with unexpected insurance issues, and was polite, friendly, professional, and personable from start to finish. More

Charlie is amazing. I just want to stress what an INCREDIBLE sales associate Charlie is. After I had a terrible experience with another dealership, I came to Hurd. Charli I just want to stress what an INCREDIBLE sales associate Charlie is. After I had a terrible experience with another dealership, I came to Hurd. Charlie worked with me literally all day to make sure I got in the right car for me. In my personal opinion he should get a raise. I would absolutely recommend going to Hurd for a new vehicle and asking to work with Charlie, he'll get the job done no matter what. More

We always have a great experience at Hurd. Ed Trotta always makes us feel comfortable and answers all our questions honestly. If he isn't available at his desk he always calls us right back to Ed Trotta always makes us feel comfortable and answers all our questions honestly. If he isn't available at his desk he always calls us right back to answer questions. We love our new Arcadia!!! He made the process timely and painless. We have 2 small kids so hanging out at the dealership wasn't an option. Thanks so much! I highly recommend Hurd and Ed to my friends and family. More

fantastic customer service from knowledgeable staff I have a friend that works here and he matched me with my salesman, Mike Hennesey, who was friendly, professional and very knowledgeable about the ve I have a friend that works here and he matched me with my salesman, Mike Hennesey, who was friendly, professional and very knowledgeable about the vehicle I was interested in. I would recommend Mike and Hurd Auto Mall to friends and family who are interested in leasing or purchasing a new or used vehicle. More

Excellent Customer Service It was a very pleasurable experience shopping at Hurd AutoMall! Adam was superior in his Customer Service and provided me with all the information I It was a very pleasurable experience shopping at Hurd AutoMall! Adam was superior in his Customer Service and provided me with all the information I was looking for during this purchase! Great job to Adam and I would definitely recommend Hurd to friends/relatives for future purchases! More

Excellent Customer service I entered the dealership with a plan and a specific amount I could spend and could afford as a monthly payment and the dealership did what they needed I entered the dealership with a plan and a specific amount I could spend and could afford as a monthly payment and the dealership did what they needed to do satisfy my needs. And we're extremely successful. More

WONDERFUL! Our vehicle was parked in the driveway and I noticed what looked like oil had been dripping from a car. (Thinking to myself I just had it changed, it Our vehicle was parked in the driveway and I noticed what looked like oil had been dripping from a car. (Thinking to myself I just had it changed, it can't be..) So the next day I noticed it looks wet and it's under my wife's SUV. I craw under to find it's all wet with oil. I immediately called Hurd Chevrolet. Next thing I know Wendy the General Manager is calling me to ask what is going on, and wanting me to bring the truck in ASAP. Well I went right in with it and I'm greeted by Chris Hurd and Wendy. They assured me that they will get to the bottom of the problem, and they did within a few minutes. There was apparently a defective oil filter installed that they had no way of knowing. It was changed, the undercarriage washed down and I was sent on my way. I also want to say the whole time I was there Wendy was in constant contact with me. Making me feel welcome and assuring me everything was being taken care of, and apologizing for any inconvenience this may have caused... Then when it was finished the (I believe, Foreman of the garage) Steve Hatcher, came out to explain exactly what was done. Also apologizing for any inconvenience.... I was very impressed with my first trip to Hurd's service center! Needless to say I will not hesitate to return.... Thank You Again More