Hurd Auto Mall

I was referred by a friend to give Mr. Anderson a call after I totaled my 2000 9-5 Saab. I have an extremely busy inflexible schedule. After one call to Mr. Anderson, he was at my business THAT night wi after I totaled my 2000 9-5 Saab. I have an extremely busy inflexible schedule. After one call to Mr. Anderson, he was at my business THAT night with the car I saw on-line. I loved the car, 9-5 2003 Saab, and bought it soon after. About 2 days after my purchase, an engine light went on. I alerted Mr. Anderson, who told me to call Mr. Richards. Mr. Richards told me to come right down and have the car looked at. When I arrived Mr. Richards had a loaner car waiting for me and the issue was quickly resolved. When I picked up the car Mr. Leonard sat with me to go over what the issue was and gave me some maintenance tips I had never thought of. From the receptionist to the sales manager and right down to Chris Hurd, who had a little reception for new owners, everyone at Hurd was phenomenal. I am in sales myself and it takes a whole lot to wow me....but man they did it. I can only hope that I treat my clients have as well as the family at Hurd treated me. I am a raving fan!!!! More

Bottom line is that when I think I Chevy, I think of Hurd, and when I think of World Class Service I think of Richard Abbruzzese. I'll be back for Hot Dogs, Apple pies and Chevys this summer when I take Hurd, and when I think of World Class Service I think of Richard Abbruzzese. I'll be back for Hot Dogs, Apple pies and Chevys this summer when I take my wife to Hurd to purchase a new Cruz. Oustanding service! More

I have been going to Hurd Buick for at least 15 yrs. I have been going to Hurd Buick for at least 15 yrs. Buying or leasing Buicks. It sort of scary being a woman and buying a car by yourself. I hav I have been going to Hurd Buick for at least 15 yrs. Buying or leasing Buicks. It sort of scary being a woman and buying a car by yourself. I have always been treated fairly and with respect. I wouldn't go any where else to buy a car or for service. Thanks a bunch, Hurd Buick! More

My entire used car purchase experience was excellent. Found them through Autotrader's instant trade in application, and they had the vehicle I was looking to obtain after my trade. From the test drive, Found them through Autotrader's instant trade in application, and they had the vehicle I was looking to obtain after my trade. From the test drive, to the negotiation process, to the paperwork, to the prepping of my vehicle for delivery the entire staff was professional, courteous and mindful of my needs. I look forward to working with Joe and the team there on service for my vehicle, and purchases in the future. More

This dealership does not seem to understand good communication or how to follow through on problem resolution. I recommended a friend and never received the referral fee as promissed. The attitude a communication or how to follow through on problem resolution. I recommended a friend and never received the referral fee as promissed. The attitude after the sale and during the process is very poor. If you are looking for a sale with negotiaons back and fourth with manager and "what's it going to take for you to buy today ?" then hurd is for you. More

I explained to Richard what my needs were at the time of my purchase. He presented to me my options, and guided me to make the right decision for me and my family. The purchase from Richard was seemless, my purchase. He presented to me my options, and guided me to make the right decision for me and my family. The purchase from Richard was seemless,smooth, and non-pressured. Everything that I was looking from in a Dealership! A+ experience! I will be back when my daughter turns 16 More

Having been in a recent accident I was in urgent need of transportation to get to work and had 7 days to accomplish that due to insurance coverage on a rental. I contacted David R. at the dealership and he transportation to get to work and had 7 days to accomplish that due to insurance coverage on a rental. I contacted David R. at the dealership and he offered several vehicles that were within my interest and price range in stock at the time. I made a decision on the vehicle that fit my needs. I had arranged finacing through the CU that I had used on my previous loan, and after visiting with Dave and David on a Saturday, I recived a call from the Finance Mgr. and she asked the rate I was quoted, and when I told her she said let me try to do better. She did! I was very impressed with the care, professionalism and concern that everyone I dealt with at Hurd exhibited. Having just been through a difficult experience with the accident and hospital stay that followed, I really appreciate the personal attention the Hurd employees delivered. More

My Wife and I went to Hurd Auto Mall looking to purchase a used pick up truck. When we arrived we were greated by the saleman John Vacca. He showed us all the available trucks. John was very professional an a used pick up truck. When we arrived we were greated by the saleman John Vacca. He showed us all the available trucks. John was very professional and didn't pressure us at all. After we had made a decision on a truck the process was very easy even with securing financing. Our overall experience was very good,and we would return to this dealer. More

I was was recomended to Hurd Auto mall by a friend, and was told to ask for Mike Hennessey in sales. I was interested in the Cruz, Mr. Hennessey was very informed on the vehicle, also i felt comfortable sp was told to ask for Mike Hennessey in sales. I was interested in the Cruz, Mr. Hennessey was very informed on the vehicle, also i felt comfortable speaking with him. I also did not feel any pressure from him, as i had from previous dearler ships. I will recomend Mr. Hennessey in the future to friends and family members. More

While shopping around for a new Malibu. I had stopped at While shopping around for a new Malibu. I had stopped at Hurd, and met Mike. He was very friendly and knew a lot about the Malibu, and what advanta While shopping around for a new Malibu. I had stopped at Hurd, and met Mike. He was very friendly and knew a lot about the Malibu, and what advantages it had over other cars. To help make it affordable, Dave came to me and explained the advantages of leasing so I could get the car with the features I needed, and keep the payments where I had to be. I would recommend any one to stop by Hurd when shopping for a car, and See Mike and Dave for an enjoyable experience. More