Husker Auto Group

At 50,000 miles I took my Duramax Sierra in for SEL coming on. They told that the Turbo was "Coked up" and needed to be replaced, luckily it was still under warranty. When I got the truck back I notice coming on. They told that the Turbo was "Coked up" and needed to be replaced, luckily it was still under warranty. When I got the truck back I noticed it was leaking coolant, which it had never done before. I took it back in they told me it had nothing to do with the work they had done on it and that it also needed the power stearing hoses replaced. I asked them what caused the coking and was told that "I didn't run it hard enough and should have bought a gas vehicle instead of the diesel". Well, the coolant is leaking again and I'm taking it to another dealership. Hopefully they will be more customer oriented and not just trying to see how much they can make, without taking responsibility for there mistakes. More

We bought a supposedly "Certified Used" vehicle from these guys a year and a half ago. The first week we had it the headlamps would flicker. After explaining to three people that this is a safety from these guys a year and a half ago. The first week we had it the headlamps would flicker. After explaining to three people that this is a safety hazard they finally fixed it at no cost. This vehicle also had a power steering pump go out, the speakers were shot, and the A/C had to be worked on three times. The worst thing that happened was the transmission blew up and left me and my family on the side of the road. Took to Husker and they repaired it under warranty, they did not REPLACE it because supposedly warranty would not pay for a replacement. Two weeks after the repair the transmission started leaking, took it in and was told they had "a run of bad torque converters" and that it needed to be replaced. Got it back drove it for two months and car developed an intermittent jerk upon acceleration. Took it in and of course since there were no codes tech could not figure it out. I went to go drive it for them with the tech and was not able to repeat the jerk. They replaced a driveshaft which did not fix it. By this time we were fed up with having an unreliable car and we wanted a different one. I called for the used car sales manager and gave him a ulimatem they either take this one back and give us a deal on a different one or we will go somewhere else. Was supposed to get a call back in 30 minutes received one three hours later. Never got a call back again. I guess repeat customers are not what they want. We decided to find a dealer that would work with us and found a new car from a different dealer. I would strongly suggest to stay away from this dealer. The customer is the last thing on their minds when it comes to selling a car. More

I had quite a bad experience with Husker Auto, but they went out of their way to make it right, and I was actually very impressed with their attention to customer service. I hope that they keep up that at went out of their way to make it right, and I was actually very impressed with their attention to customer service. I hope that they keep up that attitude. That is what inspires people return to the same dealer over and over. Thank-you. More

Called dealership on auto seen on line. I was inform that it was sold day before. Kevin told me he would keep a lookout for one. A month had gone by,I didn't give it a second thought. As my wife would say, i it was sold day before. Kevin told me he would keep a lookout for one. A month had gone by,I didn't give it a second thought. As my wife would say, it was not meant to happen. Kevin found the car and it's prefect. Merry Christmas. More

They did a good job upfront... very friendly and responsive. Had to take my car in for an issue and the BMW/Mercedes services is terrible. They don't seem to know what they are doing. I spoke to responsive. Had to take my car in for an issue and the BMW/Mercedes services is terrible. They don't seem to know what they are doing. I spoke to two seperate individuals regarding my reapir and two explanations... Had to take my vehicle to an Omaha dealership to get it reparied. Just cant trust them... stay clear!!!! More

Josh was very courteous and polite. He was very knowledgeable in the vehicle that I was interested in and in the finance process. He let me take the time that i needed to make the right decisions knowledgeable in the vehicle that I was interested in and in the finance process. He let me take the time that i needed to make the right decisions for me and my family. I did not fell like I was being force to make a rushed decision. I would strongly recommend that my friends and family visit Josh at Husker Auto for all their vehicle purchases. More

Everyone one I met was very professional, friendly, and treated me like a valued customer. The tour of the facility was very helpful and meeting people in all departments will allow me to feel at ease at treated me like a valued customer. The tour of the facility was very helpful and meeting people in all departments will allow me to feel at ease at my next visit. More

I went out there just to look. Mr. Jones explained his inventory and let me test drive a GLK the car I was interested in. After test drive he explained car to me. I then decided to see if he could find inventory and let me test drive a GLK the car I was interested in. After test drive he explained car to me. I then decided to see if he could find the vehicle I wanted and give me what I wanted for my trade-in. He was able to do both with the help of the finance man. My car came from Houston, I had the dealership put on bra and tint the front windows and when I went to pick it up, Mr. Jones then proceeded to take me thoroughly thru the vehicle. It was a very pleasant experience. Usually buying a car is not a pleasant experience. I live in Omaha but have no problem driving the 50 miles to Lincoln to get my car serviced as I feel they treat their customers as if they were family. I also had phone conversations with Mr. Kahn and he too was very helpful. More

We have bought five vehicles from Husker Auto in the past 6 years. The personnel always do everything possible to get us the best possible car and finance for us. We will definately keep coming back and alwa 6 years. The personnel always do everything possible to get us the best possible car and finance for us. We will definately keep coming back and always tell people to go there to get their vehicles because they treat us great. More

I bought 3 new trucks in 3 years from them. Service dept. replaced interior of my 09 GMC and did a terrible job. I was told by the sales dept. How bad the job was done before I got there, they even told me i replaced interior of my 09 GMC and did a terrible job. I was told by the sales dept. How bad the job was done before I got there, they even told me it should have been taken to an upholstery shop to be fixed. Shelly told me I expected too much and it was as good as it would get. After being yelled at for 10 minutes, I finally took the truck home. The service department spent 9 days destroying my interior and would not do anything else about it. I traded it off and cancelled the Gap insurance on it. I have since traded the next truck off and cancelled the Gap insurance on it also. I have been waiting since November to be reimbursed for several cancelled warranties and I am being ignored. When you cancel an extended warranty or a Gap insurance warrantie you are supposed to get the monies spent refunded to you. Because of my dissatisfaction Husker accounting office won't refund either of the 2 refunds of warranties which I cancelled in the last 1 year which total $1300.00. I've been waiting since November and I am out $1300.00 and I have since changed dealers and I have given up on getting my extended warranties refunded which I am entitled too, I have been told they are being kept by them because of some paperwork error they had made. They are not accredited by the B.B.B. so the only recourse I have is to sue them. They drove a 40 year GM Buyer off and now I am driving a new Ford F150. Do yourself a favor and buy your next vehicle from someone else, anyone else, or you will be sorry. You have been warned. More