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Huston Cadillac GMC

Lake Wales, FL

Overview
Employees
Reviews
Vehicles
4.9
1,415 Reviews
Huston Cadillac Buick GMC is a Central Florida family owned and operated car dealership. We have been in business over 25 years offering new and used cars, SUVs, trucks, and complete vehicle service operations. We service all makes and models. Allow our professional and knowledgeable sales & service consultants to supply you with exceptional and personalized customer experience that will exceed your expectations. For generations, Huston Cadillac Buick GMC has served the Central Florida area and is known for integrity, excellence and service. Our staff is committed to providing you with personalized service that will make your purchase and service experience both pleasant and straightforward. Whether you are purchasing or servicing a new, certified pre-owned or used vehicle, Huston Cadillac Buick GMC would like to be your preferred dealer. We'll even deliver your new vehicle anywhere in Florida! Located at 19510 U.S. Highway 27 in beautiful and historic Lake Wales, Florida, Huston Cadillac Buick GMC is only minutes from popular destinations such as Bok Tower, LEGOLAND and Spook Hill. Huston Cadillac Buick GMC is pleased to provide complimentary transportation for guests arriving at the Lakeland, Orlando and Tampa airports.
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19510 US-27

Lake Wales, FL

33853

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Showing 1,415 reviews

February 29, 2024

The staff was very welcoming and helpful. Nicole made the process enjoyable and seamless. I am very happy with my purchase. More

by jedybluejay
Recommend Dealer
Yes
Employees Worked With
Nicole Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Barnes
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Mar 01, 2024 -

Huston Cadillac GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. -The Huston GMC Team

February 28, 2024

Perfect Bryan Becerra is very knowledgeable and a pleasure to do business with. I hope to see him the next time I need a car More

by MBOWMAN4
Recommend Dealer
Yes
Employees Worked With
Bryan Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Becerra
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Mar 01, 2024 -

Huston Cadillac GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. -The Huston GMC Team

February 26, 2024

Did not feel valued as a customer. I expected better service from a Cadillac dealer. More

by MELISSAKONKOL
Recommend Dealer
No
Employees Worked With
Sean Monahan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Monahan
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Feb 26, 2024 -

Huston Cadillac GMC responded

Customer experience is our top priority at Huston. We are sorry to see this. Thank you for taking Clay's call today to discuss your experience. Your feedback is important to us. We will continue to check in with you, and are here to assist you.

Feb 26, 2024 -

MELISSAKONKOL responded

I did not receive a call from Ricchard. Clay called.

February 26, 2024

Clay in sales and Craig in the finance dept went above and beyond to get me into my new truck two weeks after losing mine in an accident. Everyone I talked to was pleasant and friendly. More

by TURBODSLBEETLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Vogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Huston Cadillac GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. -The Huston GMC Team

February 25, 2024

It was a very professional environment. They made the process seamless and it was quick and easy. More

by dhaughey25
Recommend Dealer
Yes
Employees Worked With
Uriah Williams, Uriah Williams
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Feb 28, 2024 -

Huston Cadillac GMC responded

Thank you for sharing your feedback about your experience with us. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. -The Huston GMC Team

February 24, 2024

Had an amazing experience with the Huston dealership. Professional sales and finance team. Honest and trustworthy. More

by Courtneypolitis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2024 -

Huston Cadillac GMC responded

Thank you so much for taking the time to share your feedback with us, Courtney! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. -The Huston GMC Team

February 23, 2024

Nicole was amazing and very attentive to my wants and needs. She went above and beyond and I truly can tell she loves her job. I was treated like I was family. Which means a lot to me. More

by bethanye711
Recommend Dealer
Yes
Employees Worked With
Nicole Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Barnes
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Feb 23, 2024 -

Huston Cadillac GMC responded

Bethanye, thank you for recognizing your experience at Huston GMC. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. -The Huston GMC Team

February 23, 2024

Overall very pleasant and easy to deal with. Hassle free Would recommend dealer to friend More

by CLIFFORDDEANPIERCE
Recommend Dealer
Yes
Employees Worked With
Pedro Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Hernandez
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Feb 26, 2024 -

Huston Cadillac GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! -The Huston GMC Team

February 22, 2024

Wonderful. This is the most professional and honest dealership I have ever worked with. I will be recommending them to friends and family for future purchases More

by kbaysden
Recommend Dealer
Yes
Employees Worked With
Clay Vogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Vogel
Report | Print
Feb 23, 2024 -

Huston Cadillac GMC responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! -The Huston GMC Team

February 22, 2024

Friendly, knowledgeable, very helpful! I loved working with Bryan & Gary (Finance). They were thorough, not pushy & made the experience so pleasurable! More

by alex.crawford
Recommend Dealer
Yes
Employees Worked With
Bryan Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Becerra
Report | Print
Feb 23, 2024 -

Huston Cadillac GMC responded

Thank you for taking the time to write this great review, Alex. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. -The Huston GMC Team

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