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Huston Cadillac GMC

Lake Wales, FL

4.9
1,392 Reviews
Huston Cadillac Buick GMC is a Central Florida family owned and operated car dealership. We have been in business over 25 years offering new and used cars, SUVs, trucks, and complete vehicle service operations. We service all makes and models. Allow our professional and knowledgeable sales & service consultants to supply you with exceptional and personalized customer experience that will exceed your expectations. For generations, Huston Cadillac Buick GMC has served the Central Florida area and is known for integrity, excellence and service. Our staff is committed to providing you with personalized service that will make your purchase and service experience both pleasant and straightforward. Whether you are purchasing or servicing a new, certified pre-owned or used vehicle, Huston Cadillac Buick GMC would like to be your preferred dealer. We'll even deliver your new vehicle anywhere in Florida! Located at 19510 U.S. Highway 27 in beautiful and historic Lake Wales, Florida, Huston Cadillac Buick GMC is only minutes from popular destinations such as Bok Tower, LEGOLAND and Spook Hill. Huston Cadillac Buick GMC is pleased to provide complimentary transportation for guests arriving at the Lakeland, Orlando and Tampa airports.
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19510 US-27

Lake Wales, FL

33853

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Showing 1,392 reviews

December 12, 2023

Worked with the sales team to locate the perfect GMC for my wife. Was impressed with their approach to communication, service minded, personal, and never pushy. Pedro and Ricchard understand the relationshi More

by Chip.wedgeworth
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pedro Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricchard La Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Bailey
Dec 13, 2023 -

Huston Cadillac GMC responded

Thank you for your review of our sales team, Chip. We're glad to hear that you had a positive experience with us and look forward to seeing you again soon! -The Huston GMC Team

December 12, 2023

Awesome dealership for people were great to work with. They did what they said, which was much appreciated nowadays. I will recommend them to anyone who’s interested at that dealership? More

by Sjlthomp
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricchard La Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Huston Cadillac GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. -The Huston GMC Team

December 11, 2023

Simple and great experience start to finish. By far the easiest buying process i have had. I saw a vehicle I liked. I called. James M answered all my questions via text. I set a day and time More

by RC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Medlock
Dec 12, 2023 -

Huston Cadillac GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, RC. -The Huston GMC Team

December 10, 2023

All the people we dealt with were extremely nice and helpful. Feel we received a pretty good deal. This is the second vehicle I’ve bought from this dealership and we are snow birds who reside in Wiscons More

by MARKTHEIS76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Did not meet any of these people.
Dec 12, 2023 -

Huston Cadillac GMC responded

Thank you for leaving us this great review, Mark. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! -The Huston GMC Team

December 10, 2023

Nicole is absolutely astounding in her desire to please the customer! Her knowledge of the truck is perfect. More

by tjgoblu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricchard La Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Matthews
Dec 12, 2023 -

Huston Cadillac GMC responded

Thank you for reviewing your time spent at Huston Cadillac GMC. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Nicole is a dedicated member of our team who commits herself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. -The Huston GMC Team

December 08, 2023

Respectful, courteous, caring, focused on pleasing the customer approach ful not overwhelming on the customer very helpful totally professional More

by ramirezjorge777
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricchard La Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Me. Gary very professional respectful and wanting the customer to understand everything well.
Dec 11, 2023 -

Huston Cadillac GMC responded

Your compliments and kind words mean so much to us and our team, Jorge! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. -The Huston GMC Team

December 08, 2023

Mark was absolutely the best , throughout the whole purchase! Recommended him 10/10 very professional. Will keep buying from him :) More

by Pedrogomez1997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Huston Cadillac GMC responded

Pedro, thank you so much for the wonderful review of your experience at Huston Cadillac GMC. Mark is one of the best at his profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. -The Huston GMC Team

December 08, 2023

Phenomenal experience, truly everyone does their part to make the car buying process smooth and efficient. More

by lissette_h
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Huston Cadillac GMC responded

We appreciate you for letting others know about your experience, Lissette! If you ever need anything in the future, please don't hesitate to let us know. Take care! -The Huston GMC Team

December 07, 2023

This dealership truly cares about customer satisfaction. Bryan and Richard went above and beyond to make sure we were comfortable with our purchase. Bryan took the time to explain the features of our new More

by jbm1205
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricchard La Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Huston Cadillac GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. -The Huston GMC Team

December 01, 2023

Great customer service and very prompt. Very responsive, no pressure, my sales person Uriah was very professional. More

by SHAWNTRELLHOUSTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Uriah Williams
Dec 01, 2023 -

Huston Cadillac GMC responded

We appreciate your kind words! However, your review indicates that you would not recommend our dealership, which dropped this to a 1-star review. Perhaps that was just a typo? If so, we hope you will update your review so we can show off those 5-stars! Thank you!

Dec 01, 2023 -

Huston Cadillac GMC responded

This feedback was wonderful to read - thank you for sharing! Our team aims to take excellent care of our guests and we're happy to hear Uriah hit the mark. We look forward to working with you again in the future. Until then, safe travels in your new vehicle! -The Huston Cadillac GMC Team

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