7 Reviews of Huston Cadillac GMC - Service Center
excellent, to the point and the coffee was good. I did not expect my car wash. I did not expect my car wash. More
We had an issue with the Eacalade and David and the team worked tirelessly to resolve the issue and work with GM as well on the unusual problem. The provided a loaner and had us ready in time for a road tri worked tirelessly to resolve the issue and work with GM as well on the unusual problem. The provided a loaner and had us ready in time for a road trip. More
This is the 9th time Huston Cadillac has rolled out the red carpet for me, and I've dealt with David Quinto every time. He always offers an efficient and completely transparent buying experience. I noticed red carpet for me, and I've dealt with David Quinto every time. He always offers an efficient and completely transparent buying experience. I noticed particularly that he took initiative to make sure that all of the necessary documentation was pre-loaded so that I didn't have to burn an entire day at a dealership (greatly appreciated). Next time you're looking for a group of individuals that are thoughtful of your time and offer professional, red carpet service: ask for David Quinto (salesman) and Sean M (manager). They both offer their personal lines so that you can skip being on hold at the front desk, and connect directly to their personal mobile devices. I will continue to refer my dearest friends and family to the local dealer that I know and trust: Huston Cadillac Buick GMC in Lake Wales, FL. More
I recently had repair service performed at Huston Cadillac of Lake Wales, Florida, of which they had to replace the AC condenser and low pressure line, and changed 8 plugs and wires. The bill was $4 Cadillac of Lake Wales, Florida, of which they had to replace the AC condenser and low pressure line, and changed 8 plugs and wires. The bill was $487.04 for parts, $1808.00 for labor, $160.65 tax, for a total of $2,455.69. This work took approximately 3 hours, which means they charged over $600.00 per hour for labor. I feel this is a classic case of highway robbery done in collusion with corporate GM. Customers beware! More
Will recommend Huston as a place to buy a car ! David Quinto in sales was great, no pressure! Back to service department today to have body side molding installed and the Parts and Service department di Quinto in sales was great, no pressure! Back to service department today to have body side molding installed and the Parts and Service department did a great job and very friendly! More
Great Experience! Huston Cadillac is in my opinion the best Cadillac dealer around! I live in Lakeland and drive to Huston Cadillac, instead of using the Cadillac Deal Huston Cadillac is in my opinion the best Cadillac dealer around! I live in Lakeland and drive to Huston Cadillac, instead of using the Cadillac Dealer in Lakeland that is 5 minutes from my house. My service advisor Mike Hamric is extremely knowledgeable and helpful. Other local Cadillac service departments (Cannon Cadillac in Lakeland) do NOT have a knowledgeable service department. My Cadillac is under factory Warranty and the Lakeland dealer (Cannon Cadillac) has refused to fix certain items and I was turned away. Knowing this was WRONG, I went to Huston Cadillac and explained what was going on, they fixed everything for me and agreed that my issues would be covered under my factory warranty. Cannon Cadillac in Lakeland has wrongly failed me several times and it is a shame. However, in the process I found Huston Cadillac who I have never had an issue with. I am always greeted with a smile, and every person I have encountered has went above and beyond to assist me with anything I need. From now on I will always go to Huston Cadillac. Thank you, Lance S. Lakeland FL More