Jim Maggard
Jim Maggard at Huston Cadillac

Jim Maggard

Service Advisor

Huston Cadillac

21500 HWY 27
Lake Wales, FL 33859

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4.9
103 Reviews
4.9

103 Reviews

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103 Reviews of Jim Maggard

September 05, 2026

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Employee Rating

Nicole was outstanding to work with as she assisted me with my XT five lease expiring and putting me into a brand new Escalade been working on this for months. I've been experiencing great service with Hu More

by JLGOBUCS
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Recommend Dealer
Yes
Sep 05, 2026

Huston Cadillac responded

Knowing that Nicole made your transition from an XT5 lease to your new Escalade feel seamless means a lot to our team. We’re thrilled to have earned your loyalty for over 30 years and to see you behind the wheel of a brand-new Cadillac Escalade. Your recommendation to friends and family is truly appreciated.

July 22, 2026

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This is one of the best dealerships I have associated with. What makes this dealership stand out it’s a people’s dealership. Yes! They are there to make a living However, they care about the customers. More

by alphonsolewis30
Sales Price Transparency
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Recommend Dealer
Yes
Jul 22, 2026

Huston Cadillac responded

It’s rewarding to hear that our focus on genuine care made a difference. Congratulations on your new GMC Hummer EV and thank you for sharing your experience.

July 02, 2026

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I always schedule ahead online. Service is always quick, easy and efficient. Staff is always so friendly and helpful. More

by a_garvey13
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Recommend Dealer
Yes

May 14, 2026

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Huston Caillac provides excellent customer service and fo the extra mile to make sure you're 100% satisfied with their service. More

by hlongo
Service Price Transparency
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Recommend Dealer
Yes
May 17, 2026

Huston Cadillac responded

Hello, Thank you for choosing Huston Cadillac GMC! We are glad to hear you had an excellent experience and that our team goes the extra mile to ensure your complete satisfaction. We truly appreciate your feedback and look forward to serving you again in the future!

May 10, 2026

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The sweetest experience for buying a car. Jackson spent additional time with me showing how technology worked More

by jvendur
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Recommend Dealer
Yes

Other Employees Tagged: Jackson Maggard

May 17, 2026

Huston Cadillac responded

Hello, We are glad to hear your experience at Huston Cadillac GMC was the sweetest car buying experience and that Jackson took extra time to walk you through the vehicle’s technology. We truly appreciate your feedback and hope you enjoy your new vehicle!

May 04, 2026

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Every experience, every time, spot on precision. Mark and Craig have gone above and beyond and we’ve referred them to friends and family. Keep up the great work gentleman and Be Well! More

by MrsND
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Marcus Riff, Lily Barnes

April 12, 2026

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The entire team at Huston Cadillac were amazing! They found me the car I wanted at a fair price. More

by rderi
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 14, 2026

Huston Cadillac responded

Thank you for your kind words! We’re thrilled to hear our team at Huston GMC helped you find the right vehicle at a fair price. We truly appreciate your support and look forward to assisting you again in the future! -The Huston GMC Team

March 30, 2026

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Very welcoming, and overall amazing experience. They made sure I was able to get all information needed effectively. More

by Jay W
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Clay Vogel, Nick Schirmer

Mar 31, 2026

Huston Cadillac responded

Jay, thank you for your kind words about Huston Cadillac GMC! We’re thrilled to hear you had such a welcoming and amazing experience with our team. Making sure our customers receive clear and helpful information is always a top priority. Your feedback is appreciated, and we look forward to assisting you again in the future! -The Huston GMC Team

March 07, 2026

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Jim is hands down the best service advisor I have ever come across. Always welcomes you with a smile and a genuine interest to make your experience a great one. Always thorough in sharing the service deta More

by David C.
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 08, 2026

Huston Cadillac responded

Thank you for the review, David! We’re happy to hear Jim made your service experience so positive at Huston Cadillac GMC. He’ll be happy to know his efforts and care are appreciated. We look forward to working with you again in the future. -The Huston GMC Team

March 01, 2026

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Employee Rating

Great dealership. Nicole's a easy going get you what you want attitude. Bought 3 cars from her. No surprises and great research of the vehicles she showed us. I am hap More

by alan777home
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2026

Huston Cadillac responded

Thank you for the wonderful feedback. We’re grateful for your continued trust in Nicole and our service team. It means a lot that you’ve purchased three vehicles with her and drive 45 minutes for service. We’re committed to keeping your experience just as smooth and reliable every time you visit. The Huston GMC Team

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