Huston Chrysler Dodge Jeep RAM
Avon Park, FL
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Samantha, the service advisor, was very nice, but the rest of the story was far from satisfactory. I went there to get an estimate for a transmission problem and it was given an absolutely cost prohibiti rest of the story was far from satisfactory. I went there to get an estimate for a transmission problem and it was given an absolutely cost prohibitive pie in the sky estimate of over $6,000, which is nothing short of predatory while at the same time being given the hard sell by the sales team who magically join the conversation with no input for me trying to coerce me to buy a new car and offering me $400 for my 2019 charger, which even for parts is absolutely absurd. Two words clearly come to mind predatory and coercive. More
Kind, courteous, efficient, and prompt. Professional, friendly, attentive to customer's concerns, made every attempt to walk the customer through the cost of the service Professional, friendly, attentive to customer's concerns, made every attempt to walk the customer through the cost of the service More
The knowledgeable when making sure you get the best deal. Sam in service explains everything in detail when getting your vehicle serviced or in for a repair. Sam in service explains everything in detail when getting your vehicle serviced or in for a repair. More
The staff is very kind and compassionate. They care about your vehicle very much and strive to do there best job possible. I did have new tires installed and the psi was a bit higher than rec They care about your vehicle very much and strive to do there best job possible. I did have new tires installed and the psi was a bit higher than recommended, but all in all you couldn't ask for better employees and staff. Thank you More

