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Huston Chrysler Dodge Jeep RAM - Service Center

Avon Park, FL

4.6
810 Reviews

810 Reviews of Huston Chrysler Dodge Jeep RAM - Service Center

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May 24, 2024

Very professional staff, only had recall work done. Have experienced very high charges when having work done there More

by sebring1609
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline Familette
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for sharing your feedback. We appreciate the kind words about our professional staff. If there are ever concerns about charges, please don't hesitate to reach out to us directly at Huston Chrysler Dodge Jeep RAM. We value your business and aim for your complete satisfaction. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

May 23, 2024

Great knowledgeable staff, quick service by the experts. Happy to be part of this dealership More

by jghandour17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline Familette
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for the 5-star review! We are thrilled to hear about your positive experience with our knowledgeable staff and quick service. We appreciate you choosing Huston Chrysler Dodge Jeep RAM, and we look forward to assisting you again in the future. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

May 23, 2024

Maddie deserves employee of the year, for the next 10 years at minimum. Amazing every time. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline Familette
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for the 5-star review! We truly appreciate your feedback and your kind words about Maddie. We're thrilled to hear that she provided amazing service consistently. We look forward to serving you again in the future at Huston Chrysler Dodge Jeep RAM! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

May 23, 2024

Been doing business with Mike Pulfer 25 years. Usually always check with him before I buy something. Bought cars from Jim Higgins at Houston Chevrolet. I just feel comfortable and I like the owner More

by mtarter62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cilione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Ellsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Rice
May 24, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for being a loyal customer! We appreciate your trust in Mike and are grateful for your continued business over the past 25 years. It's wonderful to hear that you feel comfortable with us and enjoy our team at Huston Chrysler Dodge Jeep RAM. We look forward to assisting you with any future vehicle needs. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

May 22, 2024

They were friendly and had patience with me when I was aggravated over my truck. They were professional and explained what was going on. They kept me informed. More

by ccaaron08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these names helped me
May 23, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for acknowledging our team's friendliness and patience during your visit. We strive to provide professional service and keep our customers informed every step of the way. We appreciate your feedback and hope to see you again soon at Huston Chrysler Dodge Jeep RAM. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

May 22, 2024

Quality service, pricing is high, waiting room is comfortable with free snacks. Service took a bit longer than quoted, but, was kept up to date on a regular basis. More

by wgmills1245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline Familette
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for sharing your feedback. We appreciate your detailed review. We are glad to hear that you found our waiting room comfortable and enjoyed the complimentary snacks. We understand the importance of pricing and strive to provide value for the quality service we offer. We will continue to work on our process to help improve wait times. If you have any further concerns or feedback, please feel free to reach out to us directly. Thank you for choosing Huston Chrysler Dodge Jeep RAM. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

May 22, 2024

The service department is good and people are very friendly. My negative comment would be that it takes way too long for basic services. 2 1/2 hours for a oil change and tire rotation with having an a More

by dblrreiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember her name.
May 23, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for sharing your feedback with us. We appreciate your kind words about our service department and staff. We understand your concern about the wait time for basic services like an oil change and tire rotation. If you'd like to discuss your experience further or provide any additional feedback, please don't hesitate to reach out to us directly at Huston Chrysler Dodge Jeep RAM. Thank you again for your review. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

May 22, 2024

Excellent customer service. Worked me right in on a Saturday without any issues. Keep me updated More

by SKYLARKFLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madeline Familette
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for the positive review! We are thrilled to hear about your excellent experience with our customer service team at Huston Chrysler Dodge Jeep RAM. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

May 21, 2024

great to deal with straight forward very accommodating to al what i asked for great sales person very honest thanks Alan Peacock More

by IGNAGIB
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joe Cilione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Peacock
May 23, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for the fantastic review! We're thrilled to hear that you had a positive experience with us. We appreciate your kind words and look forward to assisting you in the future. Drive safely! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

May 20, 2024

Everyone was great to deal with! Can’t say enough good things about the service department! Took very good care of my vehicle for a recall. More

by Fitbike941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Peavler, Rob Boggess
May 22, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your kind words about our service department! We're thrilled to hear that you had a great experience with us and that we were able to take good care of your vehicle during the recall. We appreciate your feedback and look forward to assisting you again in the future. Thank you for choosing Huston Chrysler Dodge Jeep RAM! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

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