
Hutcheson Ford
St. James, MO

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When buying a car it can be kind of intimidating especially if it’s the first time buying from a dealership! I felt like it was an easier process and felt comfortable having them help me! especially if it’s the first time buying from a dealership! I felt like it was an easier process and felt comfortable having them help me! More
Car was ready when promised Service for 5000 mile oil change and tire rotation. They called to say I needed a cabin filter before completing my service on my vehicle. Only troub Service for 5000 mile oil change and tire rotation. They called to say I needed a cabin filter before completing my service on my vehicle. Only trouble I had was Gordy tried to charge me for a oil change package when I had brought in the certificate I had purchased a charity function already. He corrected the charge after I corrected him. Cabin filter cost was over double what I paid in fall of 2018. I thought that was high. but needed it. More
Always very friendly. They get me in asap and are very helpful with any questions. They alway tell me what's going on and explain everything to me. helpful with any questions. They alway tell me what's going on and explain everything to me. More
Excellent experience Very good customer service. Professional, friendly and prompt. Vehicle was picked up at the time stated and returned by the time promised. Needed extr Very good customer service. Professional, friendly and prompt. Vehicle was picked up at the time stated and returned by the time promised. Needed extra service which was presented to me before work commenced. More
oil change Your people are always friendly and helpful however I have one issue that apparently most people are not concerned with and that is this virus going a Your people are always friendly and helpful however I have one issue that apparently most people are not concerned with and that is this virus going around. I am 84 and I am very concerned about catching it and mostly because my wife has a lung condition and do not want to pass along to her which would be a death sentence for her. I noticed that I was the only person in there that was wearing a mask and there were lots of hand shaking , patting on the back etc which really bothered me. I will have to stay away until this pandemic passes just for safety concerns. Sorry. Otherwise all else was great. More
Caleb was great to work with. Even broke some bones making sure I got my car. Couldn’t be happier with the service that was provided. making sure I got my car. Couldn’t be happier with the service that was provided. More
Always have good service and friendly people. Always a pleasure to do business with and will continue to do so. Never have any problems and always taken care of. pleasure to do business with and will continue to do so. Never have any problems and always taken care of. More
Outstanding people and service! As it always is the service department is always on point when i need it! Good people and great service every time thanks guys! Be safe! As it always is the service department is always on point when i need it! Good people and great service every time thanks guys! Be safe! More
I can not thank Mike and company enough for a great experience. Give Hutcheson Ford a look and you will be happy you did, they will treat you the way you expect to be treated. experience. Give Hutcheson Ford a look and you will be happy you did, they will treat you the way you expect to be treated. More