
Hutcheson Ford
St. James, MO

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The best buying experience I've ever had. Got a great deal and a great warranty on top. And they all took precautions to prevent spreading the coronavirus. deal and a great warranty on top. And they all took precautions to prevent spreading the coronavirus. More
Really enjoy working with Rodney. Assume person This is the 3 rd vehicle I have bought from Rodney. Been very happy every time Thanks for al your help Rodney the 3 rd vehicle I have bought from Rodney. Been very happy every time Thanks for al your help Rodney More
Customer review I know they have a height rating, but I took my ford truck in for an inspection,I was told I needed wiper blades,I said OK then I was told l needed a I know they have a height rating, but I took my ford truck in for an inspection,I was told I needed wiper blades,I said OK then I was told l needed a rear tail light assembly because of condensation inside the unit, l was told they had to order one,l looked and there was several beads of condensation inside on the lens, the passenger side unit. The next day I took my truck back and the new unit was installed, when l went home I noticed they installed the unit on the drivers side. I called to talk to a manager, the first one I talked to was polite and said he would call back, later that day another person called me and was very mean referring that I was a liar,he said the paper work said LH unit to replace,the moisture I seen was in the RH unit, this manager in my opinion needs training on how to talk to customers. Because of this I will never again use this facility. More
Great experience! From the phone call to check on the availability of a vehicle to the purchase of my vehicle. Rodney and the finance department were great. No pressure Just great service. availability of a vehicle to the purchase of my vehicle. Rodney and the finance department were great. No pressure Just great service. More
Gordy was super helpful and my mechanic Chad was great Gordy, my service tech, was very helpful and completely professional during this time of social distancing. My mechanic Chad was able to diagnosis my Gordy, my service tech, was very helpful and completely professional during this time of social distancing. My mechanic Chad was able to diagnosis my vehicle's problems and get me back on the road the same day! Thanks gentlemen! More
Excellent service from everyone on the team. Called Rodney to tell him what we were looking for and he made it happen. Amy is always a pleasure to work with. You really feel like this team puts their Rodney to tell him what we were looking for and he made it happen. Amy is always a pleasure to work with. You really feel like this team puts their customers first!!! More
Awesome personalized service The team a Hutcheson Ford is awesome, they always go above and beyond, explain what they did in detail, and they always call back when they say they w The team a Hutcheson Ford is awesome, they always go above and beyond, explain what they did in detail, and they always call back when they say they will. I have been extremely impressed with every interaction I have had with them. When other shops have messed up my car, they always make it like new again! 10/10. More
Tyler Collins with Hutcheson Ford set me up with their oil change program. When I’m due for an oil change they come to my work and pick up my truck and bring it back when finished. Hard to beat that. oil change program. When I’m due for an oil change they come to my work and pick up my truck and bring it back when finished. Hard to beat that. More