
Hutcheson Ford
St. James, MO

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Ryan and his team have exceeded my expectations once again. Event brought these unusual times the buying process was extremely smooth and pressure free. Rodney was a pleasure to deal with and was very again. Event brought these unusual times the buying process was extremely smooth and pressure free. Rodney was a pleasure to deal with and was very helpful in assisting me in finding what I needed. Highly Recommend!!! More
I trust this ford dealership. The service department knows what to do. It is not a part changer operation. They found a way to provide service to their customers. I am glad I can get my truck looked at knows what to do. It is not a part changer operation. They found a way to provide service to their customers. I am glad I can get my truck looked at and know I can travel and tow my camper with pretty good confidence. And enjoy driving it. More
I was more than pleased with they way the staff went above and beyond to make sure I could afford a vehicle, they even put me in a much newer truck than I thought I could afford. above and beyond to make sure I could afford a vehicle, they even put me in a much newer truck than I thought I could afford. More
Service department is slipping I would have sworn by Hutcheson until this past month. I brought a car in for servicing. I was told that the most the service would be was $200. It en I would have sworn by Hutcheson until this past month. I brought a car in for servicing. I was told that the most the service would be was $200. It ended up being $250 by the time it was done but I didn't have much of a choice since I would have had to tow it elsewhere and pay to start over again. While it was there I called and asked you guys to do a basic oil change. It's a slightly older car, and nothing fancy. When I came to pick it up, not only was the bill higher than expected, but I was charged $45 for a basic oil change. This is a ridiculous amount. When I questioned why a basic oil change is $45 when The Works package is $49 Tyler shrugged his shoulders and said that's the price. A week later I needed a safety inspection on one of my other cars. When I scheduled it I asked how long it would take so I knew how to plan my day. They told me no longer than 30 minutes. I dropped it off on time and then sat there for an hour. At the 1 hour mark I found one of the guys and they stated that the one guy that was there to do safety inspections "got busy with something else" and would start it shortly. Needless to say, I will not be back for an oil change, and I now realize that making an appointment does not guarantee that you guys won't waste my time. I'm seeking other services. Compared to how fabulous and dependable you guys used to be, lately it's been very disappointing and expensive. More
Every person I came into contact with was focused on helping me. Very caring and professional. They offered courtesy as well as service. Thank you helping me. Very caring and professional. They offered courtesy as well as service. Thank you More
Absolutely appreciate the wonderful customer service that they focus on. Very helpful, patient, kind and attentive to details. They also don't push you to do anything unnecessary. they focus on. Very helpful, patient, kind and attentive to details. They also don't push you to do anything unnecessary. More
fast service I would never go anywhere else I.ve known the owners for several years they are the best they always explain what needs to be fix on my vehicle and I would never go anywhere else I.ve known the owners for several years they are the best they always explain what needs to be fix on my vehicle and the cost More
Wonderful sevice and good people to deal with here. My son recommended the dealership to me when I was looking for a new car. I bought the 2017 Ford Fusion Hybrid from Rodney and then bought the speci My son recommended the dealership to me when I was looking for a new car. I bought the 2017 Ford Fusion Hybrid from Rodney and then bought the special for oil changes and that began my great relationship with Hutcheson Ford. I will continue to use their service department for any vehicle that I buy there as these guys really care about their customers. I have been very impressed, and feel that if possible they will help me with any car problems I might have. I will continue to buy Fords as I have been a loyal customer all my life. My family is a Ford family. More
Hutcheson Ford is my “go to” dealer because they are honest, dependable and make you feel like family. You know they care and can trust them. honest, dependable and make you feel like family. You know they care and can trust them. More