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Hutchinson Kia of Macon - Service Center

Macon, GA

3.2
42 Reviews
Call Service Center (478) 757-0077

42 Reviews of Hutchinson Kia of Macon - Service Center

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May 23, 2025

Hutchison KIA is owned , managed and staffed by a cadre of UNSCRUPULOUS, UNETHICAL AND UNDERHANDED LYING INDIVIDUALS More

by benkirk39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Walker, Stacey Weeks, and some other LYING ASST MGR JERK - BRADLEY OWENS?
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May 23, 2025 -

Hutchinson Kia of Macon responded

It's disheartening to hear about your experience, and I apologize for any negative impression you received. We strive for integrity in all our interactions, so this feedback is concerning. If you're open to discussing further or have specific issues you'd like addressed, please reach out at your convenience. Thank you, Stacey Weeks - Service Manager

May 21, 2025

Wasn’t pleased at all. Kept my car 10 days & was told it would be two. Had a noise in the rear passenger side. Was told they couldn’t hear anything. The sales person I More

by terrysims3
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
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May 22, 2025 -

Hutchinson Kia of Macon responded

I'm sorry to hear about your experience and the extended time it took for your car service. It's concerning that there was a discrepancy in identifying the noise issue, especially after being confirmed by our team. Please reach out so we can address this matter directly and find a resolution for you. Thank you, Stacey Weeks - Service Manager

May 08, 2025

The General Manager, Steve Winters has been so nice and helpful with my new purchase. Just took my Kia Sportage in for it first maintenance and was given an appointment that fit my schedule and the servic More

by jcream
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacy Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who he was.
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May 08, 2025 -

Hutchinson Kia of Macon responded

It's fantastic to hear that Steve Winters and the team at Hutchinson Kia of Macon provided such a positive experience with your new purchase and maintenance service. We're glad everything went smoothly for you, and we appreciate your feedback on our improved Service department!

April 23, 2025

Dealers ship gave us great service and w we re very friendly. Free wifi. Dealers ship was clean. More

by daveyong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pruett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hilda Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacy Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Treadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Manohar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Hutchinson Kia of Macon responded

Thank you for being such a great customer of Hutchinson Kia of Macon!

April 18, 2025

Excellent customer service and Jessica Walker was very friendly and helpful. Clean facility, enjoy the experience with the staff More

by Vickie Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hilda Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacy Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
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Apr 19, 2025 -

Hutchinson Kia of Macon responded

Vickie, we're delighted to hear that Jessica and the team at Hutchinson Kia of Macon provided you with excellent service. Thanks for sharing your positive experience!

March 24, 2025

I can only speak on the service department. Ali mispoke regarding when the work would start on my vehicle. My visit turned into a 3 hour long oil change. Jessica saved the day. More

by hearts.wrinkle_7p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica and Ali
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Mar 25, 2025 -

Hutchinson Kia of Macon responded

Thank you for sharing your experience with us. I'm sorry to hear about the delay, but it's great to know that Jessica was able to turn things around for you. We appreciate your patience and feedback as it helps us improve our service. If there's anything else you'd like to discuss, feel free to reach out anytime. Thank you, Stacey Weeks - Service Manager - X

February 20, 2025

I've purchased 3 vehicles there and I've always had great service and advised others to go there for there new purchases More

by Crawford 3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hilda Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2025 -

Hutchinson Kia of Macon responded

Thank you for your continued trust in Hutchinson Kia of Macon! We're delighted to hear about your positive experiences and appreciate the recommendations. Looking forward to assisting with any future vehicle needs!

February 15, 2025

The waiting room was comfortable and the service advisor was very courteous. Service time was very reasonable. Thanks. More

by johnsonalbert4144
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hilda Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Hutchinson Kia of Macon responded

Albert, we're glad to hear you had a comfortable experience and appreciated the service at Hutchinson Kia of Macon. Thank you for sharing your feedback!

January 11, 2025

The service was excellent and the attention to detail was great. My car was ready when promised. More

by Teckbuilders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hilda Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristin
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Jan 11, 2025 -

Teckbuilders responded

The service was excellent and the attention to detail was great. My car was ready when promised.

Jan 13, 2025 -

Hutchinson Kia of Macon responded

Thank you for reviewing Hutchinson Kia of Macon!

January 01, 2025

Great communication and great work Car runs great! Techs did a awesome job getting me in and out! More

by trintavioussmathiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
john
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Jan 02, 2025 -

Hutchinson Kia of Macon responded

Thank you for sharing your positive experience with Hutchinson Kia of Macon!

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