Deceptive practices and lies by omission of the truth at - jv
Deceptive practices and lies by omission of the truth at several levels. Description on Ed Voyles website did not mention that it was a manager's vehicle with 1,400 miles (LBOOT). Salesperson (Cameron R.) didn't mention that it was a manager's vehicle (LBOOT. Test drive was very quick and short (approx. 2.5 miles). I was paying attention to performance, sound of engine, radio, A/C, and traffic. I wasn't looking for the odometer, because it's a NEW vehicle. Cameron said it was alright to run through a carwash (shadow MATTE gray) which was a half truth, He had me sign a paper stating I would give him a 10 rating and answer no to two questions, he said signature was just to acknowledge that he told me (very shady business practice). I have not recieved a survey for Cameron (no surprise). Over the following two days I called for Cameron because I had left something in my trade-in, he was not there or busy, so I left messages to call me, 3+ weeks he has not called (NO service after the sale). I filled out a form on their website that would give me a $1,000 discount on a new vehicle or $1,750 extra for my trade-in, this was not honored. When I realized that I was sold a USED vehicle, I looked it over and found stone chips, 1 on plastic grill, 1 in paint up front, 4 small chips in windshield, 1 on painted wheel, and 2 three inch scratches on back of passenger seat. Shame on that manager for not coming forth and fixing those damages caused under his watch (dishonest and LBOOT). Spoke to sales manager (Marna). She said the window sticker Identifies it as a Manger's vehicle and that the managers take very good care of their vehicles (this one abused his privilege). There was NO window sticker. I found a piece of it in the glove box (folded like an accordion, where someone had previously ripped it off by opening the widow). The best they could do was SELL me an extended warranty for $100 over their cost.
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