Hyman Bros. Infiniti of Richmond

The team worked their magic! My husband and I came in on a Saturday afternoon to test drive a 2008 Prius, and we were planning on driving up to Fredericksburg to purchase a cheape My husband and I came in on a Saturday afternoon to test drive a 2008 Prius, and we were planning on driving up to Fredericksburg to purchase a cheaper, higher mileage car from a no-name used car dealership. I was met by Joe Taylor at the door and he promptly got the keys to the vehicle we saw online. He pulled it up and took my license inside to copy, which gave us a great chance to honestly talk about our first impressions without worrying about censoring our opinions. We were blown away by the luxurious interior and excellent condition of a 10 year old car. Once on our test drive, Joe made pleasant conversation but was quiet so we could hear any noises/squeaks/the engine/etc. I thought that was so considerate and rare, based on my experience with other car salesman who rattled on and on and were probably just trying to mask rattles and clanks. We chatted a bit with Joe and Sterling (manager) about my trade-in and ended up leaving without buying since we needed a bit more money for the trade-in. I felt they were honest and not pushy at all. We got a call from Joe about 2 hours later, letting us know he spoke with a higher up (one of the Hyman Brothers himself?) and he offered an excellent deal on my trade-in. I appreciated his going the extra mile since the no-haggle price of the Prius was not going anywhere. This truly sealed the deal for us, despite testing 2 other Prius' in a 100-mile radius. Once we expressed our serious interest, Joe took calls from us on a Sunday, and walked us through the final paperwork along with Sterling. Together, they really took care of us and I believe they will continue to do so for as long as I'm going in for my free state inspections and every 3rd oil change! I will also shout out Brad who thoroughly explained all of the financing and Roger in the service department. The tire pressure monitor light came on as we were driving our new car home, and I was able to get it reset the next day while I got my license plates on. More

They Found me a Gem It was an overall great experience. The sales team really made sure all of my needs were met as they processed the paperwork. I would gladly buy my It was an overall great experience. The sales team really made sure all of my needs were met as they processed the paperwork. I would gladly buy my next car from them and recommend anyone to give Hyman Bros a try. More

It was awesome Jamie did a great job in assisting me to get my 2013 Ford Fusion!!! Even though I was mad about my Chevrolet Cruze , but Jamie still worked it out, an Jamie did a great job in assisting me to get my 2013 Ford Fusion!!! Even though I was mad about my Chevrolet Cruze , but Jamie still worked it out, and I’m satisfied with me new car!! Thanks Jamie. More

unexpected blessing i went after work to have my trade vehicle appraised at 3.45 pm. wasn't expecting to be leaving in my new Lexus vehicle. the wait wasn't long too my i went after work to have my trade vehicle appraised at 3.45 pm. wasn't expecting to be leaving in my new Lexus vehicle. the wait wasn't long too my surprising, and Joe Taylor, brad, and sterling were up to par with getting me in that vehicle, they never came back with toggling decisions, they told what to expect and it happened. right on Guys. More

New car See Jamie! He was upfront and made the process of purchasing a car simple. Everyone hates the process of financing. Not here. Pretty fast, thorough. V See Jamie! He was upfront and made the process of purchasing a car simple. Everyone hates the process of financing. Not here. Pretty fast, thorough. Very kind people! Side note: Ask for someone besides Sterling for your appraisals on trade ins. Low baller. More

Great customer service I lost my keys on my rural route delivering the mail. I paid for a new key which had to be coded to my car. To my suprise that night a customer foun I lost my keys on my rural route delivering the mail. I paid for a new key which had to be coded to my car. To my suprise that night a customer found my keys in her ivy bush at the mailbox. When my keys were found Hyman Brothers programmed both for my car. Now I have two working keys for my car. Thanks Roger!! More

Hassle Free car shopping We had a great experience with Jamie and Brad. Jamie was patient through numerous test drives and was informative without being pushy. Brad gave us We had a great experience with Jamie and Brad. Jamie was patient through numerous test drives and was informative without being pushy. Brad gave us all the info we needed and helped us through the final steps More

Fast and frindly They treated me good.Made a good offer on my trade in.Got us in and out fast.Explained every thing to me.Made sure I understood. They treated me good.Made a good offer on my trade in.Got us in and out fast.Explained every thing to me.Made sure I understood. More

A blessing I was without a car for a year and thanks to hymanbrothers on Midlothian and gods grace I now for the first time have a brand new car. Thanks you guy' I was without a car for a year and thanks to hymanbrothers on Midlothian and gods grace I now for the first time have a brand new car. Thanks you guy's More

Excellent Service at Hyman Brothers Kia! I was in a car accident one week ago that caused my car to be a total loss. This past weekend I went car shopping and had the absolute best experienc I was in a car accident one week ago that caused my car to be a total loss. This past weekend I went car shopping and had the absolute best experience at Hyman Brothers Kia. After a frustrating day, I came in not in the greatest mood, and both the Sales Manager (Tom Norfleet) and my sales associate (Ryan Scott) were both awesome. They treated me great, worked out the best deal possible after looking at different scenarios, and were able to put me into the car that I fell in love with. I don't believe I will ever shop anywhere else! Because the dealership is associated with all Hyman Brothers locations, I was pleased with the different selections they had on their lots. More