Hyundai City of Bay Ridge
Brooklyn, NY
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New 2016 Tucson My sales dealer, Gary was very courteous and professional. I let him know what I was looking for in price and style. He helped me make the right decis My sales dealer, Gary was very courteous and professional. I let him know what I was looking for in price and style. He helped me make the right decision and made sure I stayed within my budget. I am very satisfied with my new 2016 Tucson! Thank you Gary and the whole Bay Ridge Hyundai staff! More
I can't believe this actually happened! was so sick of new car shopping (before I spoke with Robbie at Bay Ridge Hyundai) that I was LITERALLY going to buy a used car privately, just so I d was so sick of new car shopping (before I spoke with Robbie at Bay Ridge Hyundai) that I was LITERALLY going to buy a used car privately, just so I didn't have to deal with ONE MORE xxxx CAR DEALER. I had been on the phone with 6 of them and visited 3, knowing that it takes some effort to get the car you want at a good price. I spent over 10 hours on this, between calls and visits. I was lied to, mislead, got the runaround...you know the deal. So then Robbie Salameh from Bay Ridge Hyundai called me (we had traded calls the day before). He had a good story: new dealership, trying to do things the right way, let me sell you a car, blah blah. Problem is, they all have a good story. I told Robbie that I was done new car shopping, and he said "why don't you give me a chance?" To which I said, "okay, but here's the deal: you need to confirm you have the car I want in stock, in the color I want, we need to agree on a price including everything (fees, taxes, everything) on the phone, and I need to be able to walk into the dealership, sign a few papers and get out quickly. And if I smell one piece of xx along the way, we're done." Robbie said "Perfect. And if you want, I'll deliver the car to your home." I live in NJ, an hour from the dealership. Seemed too good to be true, but I had nothing to lose at this point. I told him the car and color I wanted; he confirmed that he had it. I told him the "out the door" price I wanted (I had done enough homework to know what a good price was). He paused for about 5 seconds, then said "okay." Still couldn't believe this was happening, there had to be a catch. He had just agreed in 5 seconds to give me a price that was hundreds lower than I'd been able to find at the dealerships I checked in NJ. Let me cut to the end of the story: we got the paperwork done via email, his people delivered the car today, they were great, the car is great, and I got an unbelievable deal without setting foot in the showroom and without any xx. Robbie asked if I would post a review, and I was THRILLED to say yes. Because my experience with Bay Ridge Hyundai was the exact opposite of all the crap that I experienced when trying to buy a car elsewhere. I hope that Robbie and team provide all their customers with the same level of professionalism that they gave me. It really was an unexpectedly amazing experience. More
Pleased ! Excited to have worked with such great patient ppl to fulfill my needs in a timely fashion. Very informative & dedicated to all that was required. Excited to have worked with such great patient ppl to fulfill my needs in a timely fashion. Very informative & dedicated to all that was required. More
Car Shopping Our sales representative Chris was very polite, and professional. He walked us through the process and questions answered promptly.He made our experi Our sales representative Chris was very polite, and professional. He walked us through the process and questions answered promptly.He made our experience a pleasant one. Keep up the good work. More
My day with Chris Our sales representative Chris made our visit to this dealership a very good experience. We found him to be helpful and courteous. He explained and se Our sales representative Chris made our visit to this dealership a very good experience. We found him to be helpful and courteous. He explained and set up all the feautures in the car. He was the reason we stayed with this dealership. More
GREAT EXPERIENCE!!!!! just picked up my 2017 Santa Fe from Bay Ridge. the dealership recently opened and these guys are up and running. very professional, friendly and ha just picked up my 2017 Santa Fe from Bay Ridge. the dealership recently opened and these guys are up and running. very professional, friendly and hard working to please the customer. I happened to be their first customer and I am very impressed at the way they took the time to address my needs. from the manager Robbie, the sales manager Shawn and the salesman Chris, the all made this a very great experience. More