Hyundai City of Bay Ridge

Buying a new car can be a great experience! The team at Hundai Bay Ridge were amazing. LuLu and Neil were exceptionally knowledgeable, friendly, patient and helpful. I left with a beautiful Tu The team at Hundai Bay Ridge were amazing. LuLu and Neil were exceptionally knowledgeable, friendly, patient and helpful. I left with a beautiful Tucson and couldn't be happier. More

Horrible! Went to look at a car and couldn’t settle on a price, got a call a few days later and we agreed on a price and we said we would take it. Was told the car was going to service and they would call price, got a call a few days later and we agreed on a price and we said we would take it. Was told the car was going to service and they would call as soon as it’s out so we could come down, we got the call that the car sold to someone else while it was in service. I would not recommend this dealership to anyone and now I know why most of the reviews are just like my experience. STAY AWAY! More

Stay away from this stealership, we worked with Neil and Stay away from this dealership, we worked with Anil Marajah (Neil). He tried to intimidate us into signing a lease on a new Elantra. Truthfully, he sc Stay away from this dealership, we worked with Anil Marajah (Neil). He tried to intimidate us into signing a lease on a new Elantra. Truthfully, he screamed at us for asking him the out the door price for the car. Apparently he wants us to sign the lease, give him the down payment and only then he will go over taxes and dealership fees. This is a textbook scam, I’ve been in sales all my life. What they are doing is actually illegal. Would you sign to buy anything without knowing the full cost? Take your business to a legitimate dealership. Do yourself a favor, STAY AWAY! More

Horrible experience with rude and inadequate staff . New leased car is in the garage without registration after 45 days. Called multiple times. Either get hangup on or get redirected to a full voicemai . New leased car is in the garage without registration after 45 days. Called multiple times. Either get hangup on or get redirected to a full voicemail box.. Escalating it to Hyundai and BBB. DO NOT BUY FROM THEM. They are bunch of liars. More

DO NOT LEASE FROM THEM I leased my sonata from Bay Ridge in 2016. My lease was up yesterday and earlier in the week, i had called Bay Ridge to make an appointment to turn in I leased my sonata from Bay Ridge in 2016. My lease was up yesterday and earlier in the week, i had called Bay Ridge to make an appointment to turn in the vehicle. I was emailed a confirmation that my appointment had been set. When i showed up the the dealership, the finance manager with a disgusting attitude (Tall white bald guy with a brown beard) came up to my father and I and stated that despite making an appointment, he will not honor the lease return. I told him that Hyundai Motor Finance told me that because i leased my vehicle from them, they were CONTRACTUALLY OBLIGATED to accept my lease back. He scoffed and said then bring the cops, bring your lawyers and try to force me to take your car. I took the day off work for this and showed up in casual clothing, he then proceeded to ridicule me for how i was dressed and then he pretended to call the cops and said that i was threatening him. HE is not only an example of a terrible finance manager but also a terrible human being who really should not be employed in the customer service industry. I will also be sending this to HMF as well as the Better Business Bureau More

Unethical dealership that is poorly managed. This dealer engages in bait and switch schemes, false advertising, and flat out lies. They are damaging the Hyundai brand. Poor management and poorly trained and engages in bait and switch schemes, false advertising, and flat out lies. They are damaging the Hyundai brand. Poor management and poorly trained and uninformed salespeople. Avoid this dealer. More

Very rude and unprofessional staff. save your money and go somewhere else. This place is the worst they dont help you with any problems .. BEWARE go somewhere else. This place is the worst they dont help you with any problems .. BEWARE More

Worst experience EVER My husband has deleted his review at your request- however, I am not as nice as him. If you are looking for your worst nightmare in a dealership t My husband has deleted his review at your request- however, I am not as nice as him. If you are looking for your worst nightmare in a dealership then this is the place for you. They claim there’s a manager there named Brian but I’m pretty he doesn’t exist since I’ve never be able to get him on the phone or get a call back. This has been our worst experience ever when buying a used car. Purchased a used 2016 maxima on Sunday 9/1, 5 minutes after driving off the lot a light came on. After googling it we figure out it’s the emergency brake sensor and when the light comes on it means the system is unavailable, what it also says a faulty sensor can cause the car to stop while driving for no reason-GREAT. So now I refuse to put my kids in this car. My husband now reaches out to her salesman who pretends that he is going to help with the matter. After 3 days of getting no where he tells him to bring the car to Nissan to see what’s wrong with it and they will fix it. 150$ later to have the diagnostics ran they tell us it’s the sensor and it’s 1500$..so the salesman says to bring the car back and they’ll fix it.. oh and also promises the 150$ back that we paid to Nissan. So that following Monday my husband brings the car in.. 5 DAYS LATER we get the car back saying it was fixed but wouldn’t provide a receipt.. and after 5 minutes of driving the light came back on so I called there and a woman gave me the info for where the car was serviced (they don’t have a service center) only to find out this “service center” has no record of ever having the car.. so basically the car was probably parked on 4th ave for 5 days while they pretended to do something. It’s ALL A SCAM. I have now been calling for days with no answer. They won’t even take calls from the dealership my car is being serviced at. 3 weeks of having this car and it’s been back and forth in service for 2 weeks and they won’t even take calls from their own warranty company that needs documents to give the approval to fix the car.The girls there are trained to lie and say they aren’t there then 2 min later say they are in a meeting. Taking this matter to the better business and Mr. Ignazio Giuffre, cooperate, 7 on my side and anyone else who wants to hear about this awful experience. No clue how this place is still open but I promise to do everything in my power to make sure everyone knows about the TERRIBLE service here. More