
Hyundai Escondido
Escondido, CA
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Derek was great, kept me informed every step of the way. Made it easy and smooth to get in and out. New service department and location is so much better. Made it easy and smooth to get in and out. New service department and location is so much better. More
Very polite, answered every question I had. They even washed my car even though I didn’t ask for it. Will definitely come back to service my car here washed my car even though I didn’t ask for it. Will definitely come back to service my car here More
Great customer service got everything done and advised what should be done. Made arrangements for a ride home. Called to say where I could pick up my car what should be done. Made arrangements for a ride home. Called to say where I could pick up my car More
Horrible communication and follow up, Service Manager never called me when requested, left repair area filthy, what seemed simple was made difficult by service writer never called me when requested, left repair area filthy, what seemed simple was made difficult by service writer More
Great service. Everything was taken care of as requested and was very convenient. They even have shuttle services that made my experience much more comfortable. and was very convenient. They even have shuttle services that made my experience much more comfortable. More
The only thing I was disappointed when they forgot to give a car wash after the inspection. But Moises was very helpful and gave excellent service. He drove my new car to my residence the next day. Th give a car wash after the inspection. But Moises was very helpful and gave excellent service. He drove my new car to my residence the next day. Thank you. More
NEW to area & by FAR, THE BEST,...not just Hyundai dealership, but ALL dealerships ever experienced!!! First rate customer service from scheduling the appointment, the appointment reminders, calling m dealership, but ALL dealerships ever experienced!!! First rate customer service from scheduling the appointment, the appointment reminders, calling me to let me know that Hyundai corporate had yet to provide the recall part and immediately called me as soon as it was available to reschedule the appointment, to the INCREDIBLE maintenance team that is top notch and second to none! They offered complimentary services (ie: hand car wash) that SO GRATEFUL about & didn’t even have to remember to ask!! 25 stars ✨ if had them!! 🎊👏🏻☺️They exceed all expectations by leaps and bounds and so very grateful to have found this dealership. Thank you for everything! More