Hyundai Escondido

Outstanding Customer Service Experience Nick Cucinella was our sales person at the Escondido Hyundai. Nick was very professional from our first email correspondence to the sale of the car a Nick Cucinella was our sales person at the Escondido Hyundai. Nick was very professional from our first email correspondence to the sale of the car and calling us the next day to see if we had questions. Nick was very thorough in his correspondence, sent us a reminder email for our appointment and was waiting for us upon arrival. His hospitality was beyond amazing. He was NOT one of those pushy salespeople who would NOT take NO for an answer. He heard what our needs were and directed us to the right vehicle. We bought the regular Sonata Hybrid. During the sales process we had told him we are looking for a car with no bells and whistles and he recommended exactly what our needs were. He took us for a test drive, took time to show us everything and at NO point was he pushy. We felt very comfortable from the time we entered the showroom to the time he handed us of the Robert the Finance manager Robert as well was very accommodating. Did not try to upsell us on anything as we told him we are not interested in anything you have to offer. Robert made up the agreement and we signed, later after Nick setup the vehicle for us we walked back in to ask about the additional warranty package. Robert was very genuine in his offer and we did not feel pressured and bought the extended warranty. We told Robert we appreciated him and Nick as this is the first time we have encountered a dealership which has been so courteous, accommodating and listened to our needs and let us make decisions without any pressure or buyers remorse. We will return to Nick again in the future for our next vehicle purchase. Thank you Nick and Robert for the amazing experience you delivered More

Unhappy Sick about the entire purchase and the only reason I will be back is for the three year service that was included in the contract. Sick about the entire purchase and the only reason I will be back is for the three year service that was included in the contract. More

NICK See my previous comments......I was going to use the TrueCar buying service but Nick gave me the equivalent pricing (I presume). I will recommend Esc See my previous comments......I was going to use the TrueCar buying service but Nick gave me the equivalent pricing (I presume). I will recommend Escondido Hyundai to anyone who wants a Hyundai. More

Wow just wow Nepotism never works. I repeat, nepotism never works. I cannot convey in words how awful my first brand new car buying experience was. The kid literal Nepotism never works. I repeat, nepotism never works. I cannot convey in words how awful my first brand new car buying experience was. The kid literally gave up on me after leading me on for 2 weeks and only after I decided to come in did they get anything rolling. Then, after all the loan work was done and they were going to bring up the car for me, they realized they had SOLD MY CAR. They had to get one from palm springs la quinta, and I had to agree to and insure a vehicle I had never even seen or driven. The kid, his name is Steven, never communicated anything with me, ANYTHING. It was always someone else, and they would ask "did Steven tell you this?" or say "I'm sure Steven told you this important detail". Nope, I would respond. I end the experience just being thankful I have a car to drive but that should be the least of my worries from a dealership like Hyundai. Gabriel was most helpful along with the finance manager. More

new car buyer They did not like my review so I got this e-mail, regret to inform you that your review has been removed due to the insufficient number of words conta They did not like my review so I got this e-mail, regret to inform you that your review has been removed due to the insufficient number of words contained pertaining to your actual dealer experience in the review. More

Mission complete! Escondido Hyundai made the process of car buying smooth and simple! Very satisfied with their service, and thrilled to be in our new 2017 Hyundai Tucs Escondido Hyundai made the process of car buying smooth and simple! Very satisfied with their service, and thrilled to be in our new 2017 Hyundai Tucson Eco. More

Five Stars Attention and the Sonata Auto. The Sonata Plug IN is more than expectations. Yo recomiendo a este dealer y el Sonata y en especial les digo a mis paisanos de habla hispana que me a The Sonata Plug IN is more than expectations. Yo recomiendo a este dealer y el Sonata y en especial les digo a mis paisanos de habla hispana que me atendieron de maravilla en perfeto español y en ambiente de amistad. Gabriel es un excelente vendedor y especialista en crédito. Todos son muy amigables. Tambien les recomiendo el servicio. Hector, el gerente es hispano yo lo conozco por años con otro dealer, es muy buen consejero. More

sales Amy was our sales person, and she was exceptional in every regard. we came up from San Diego, and Amy ensured we got the car we wanted, even had to d Amy was our sales person, and she was exceptional in every regard. we came up from San Diego, and Amy ensured we got the car we wanted, even had to drive over 100 miles personally to get it for us! she was honest, friendly, and very professional. Thank you Amy, we love our new Sonata! More

New car Nick was absolutely great. For the start of the process until the end, they took care of me and even recommended more ways for me to save on my new Nick was absolutely great. For the start of the process until the end, they took care of me and even recommended more ways for me to save on my new car purchase. I have never had a dealership make these recommendations in my previous car buying experience. More

Will definitely come back Would definitely recommend this dealership. Very professional and cordial. They went above and beyond in helping me get my black on black car I desper Would definitely recommend this dealership. Very professional and cordial. They went above and beyond in helping me get my black on black car I desperately wanted! More