Hyundai Eugene
Eugene, OR
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his review pertains to VW Sheppard, specifically the service department. This is the most disreputable dealership I have ever dealt with. They recommended a brake fluid exchange even though I had done i service department. This is the most disreputable dealership I have ever dealt with. They recommended a brake fluid exchange even though I had done it three months ago. When I came to get my car back, the service associate even checked the car in front of me and my brake fluid was clean as a whistle. These guys are scam artists. They recommended other repair items that I believe are unnecessary. Find a local mechanic you can trust, don't come here unless you want to be fleeced. More
I never would have believed that I would have thought of a car salesman as a guardian angel, but that is precisely what you get if you're lucky enough to work with Tom Ross. He shares the information on hi a car salesman as a guardian angel, but that is precisely what you get if you're lucky enough to work with Tom Ross. He shares the information on his dealership's costs for the vehicles you're interested in: purchase, transportation, shop costs, etc., so you can understand exactly how he arrives at a fair and reasonable selling price. No need for haggling or angst over whether or not you got a good deal. Most amazingly, he truly is a customer advocate. I was interested in a car model that had reliability problems. He could have sold me the car, but instead he proved how much he really cares about people by educating me about why I should avoid that particular model. Buy a car from him, then send all your friends to buy cars from him. It'll be one of the best things you've ever done. More