Rosen Hyundai Greenfield

Always great service and attention to detail when working with Chris Cintron! I know when working with Chris that I get straight answers to my questions which doesn't always happen with every dealership and with Chris Cintron! I know when working with Chris that I get straight answers to my questions which doesn't always happen with every dealership and every service writer! More

The employees are knowledgeable and answered all of our questions. They fixed a recall on our vehicle, which we didn't even know we had. They are personal and welcomed us as soon as we entered the Service questions. They fixed a recall on our vehicle, which we didn't even know we had. They are personal and welcomed us as soon as we entered the Service Department. The work on our car was finished before, the time we were told it might take. We will definitely bring our vehicles there from now on for service. More

Krista care of us in a timely manner. He was clear on letting us know what our vehicle needed. He was clear with us before the work started what it was gonna cost us. And his predicted ti He was clear on letting us know what our vehicle needed. He was clear with us before the work started what it was gonna cost us. And his predicted time for our vehicle to be completed, was exactly when he said it would be. We’ve always brought our vehicles to Rosen Hyundai and always had exceptional customer service 10 out of 10. More

Made the process easy and painless . Closing day was easy as everything was preplanned and set up Closing day was easy as everything was preplanned and set up More

They were short staffed. Everyone who is normally at the service desk was gone except one over worked new employee with no knowledge of past visits. The new service portal Everyone who is normally at the service desk was gone except one over worked new employee with no knowledge of past visits. The new service portal is slow and does not work well with updating information. There was one tech in the garage to work on everyone's cars. The estimated work time for getting my car back went from end-of-day to 3 days later without any kind of update until it was too late to plan around. I have had more work done on my car in the past and I still got my car back by the end of the day. The extra work that was done to my car was for a leak in the powertrain, which resulted in them keeping the car for 3 days. I have had the car now for a week after the service was done here and now my car has thrown a Powertrain DTC error and I have to take it right back in for MORE work to be done. This car is only 3 years old and I have never had a car throw MORE DTC error codes than this one. This location used to be my go-to for servicing my car. I will be taking it to the West Allis location instead from now on until the Rosen Hyundai location on 27th St. gets their xxxx together. More

Always very helpful and willing to work with you, love the courtesy service drivers,waiting room is so comfortable as well. the courtesy service drivers,waiting room is so comfortable as well. More

Great people, friendly service assertively time efficient thank you for your support with my car thank you for your support with my car More

The team here is excellent. They go above and beyond to make you’re happy! They go above and beyond to make you’re happy! More

I came in for oil and filter change that went very well. I was surprised to find out that I would need new tires before winter, that's funny because I had just spoken with goodyear and they said my tires wo I was surprised to find out that I would need new tires before winter, that's funny because I had just spoken with goodyear and they said my tires would be good for 2 more years I will have to go back to goodyear and have this checked out. Service done here at Rosen is usually done correctly and on time. More