Hyundai Montgomery

Excellent folks to work with, Spencer and Derek were top notch professionals and made the buying experience delightful. This is coming from someone who hates going to a car dealership. notch professionals and made the buying experience delightful. This is coming from someone who hates going to a car dealership. More

I recently dropped my car off for an engine diagnostic because my engine light came on. I have a 2012 Hyundai Sonata (you know the one with the engine, transmission, airbag, seatbelt and electrical recall because my engine light came on. I have a 2012 Hyundai Sonata (you know the one with the engine, transmission, airbag, seatbelt and electrical recall!!) I dropped my car off on Monday May 23rd. I was told by the service gentleman that it would be looked at on Tuesday because I did not have an appointment. I told him that was fine and I left my car with them. Tuesday passed and no one called. On Wednesday I called and was told that they were backed up and that it would be Thursday when my vehicle would be checked out. No call Thursday. On Friday May 27th I called and my car still have not been touched. Once again I understand I didn’t have an appointment but I was told it would be looked at on Tuesday the 24th. At this time I asked to speak with a manager. She came to the phone and informed me that I didn’t have an appointment and that the next available would be Tuesday JUNE 21st!!!!. I explained to her I was a nursing student and I work and that I needed a car. She explained that Hyundai paid out over 3 million on rental cars due to their engine recalls. She then told me that I can let them keep it until Tuesday after lunch time and it would most likely be looked at then. I agreed. On Tuesday I called around 2pm no answer. I went up there and I talked to the same gentleman that I dropped my car off with and he stated that I could just take my car because it wouldn’t be looked at until June 21st. It’s hard to get other companies to even look at these cars because of the recalls. My airbag light has been on for 3 years I took it up there twice and called multiple times. Each time they said they don’t have the part to fix it. The service staff was very nice each time I talk to them and they even expressed that they were frustrated with the service that is provided to their customers. I’m sure my car sat there because the company knows the engine needs to be replaced. They had to recall over 500,000 of them and counting. But don’t take my word for it. Just look it up! Something has to be done, because if no one wants to fix my car, what do I do. More

The sales representative and other staff members were very helpful and knowledgeable which helped me decide on my purchase. very helpful and knowledgeable which helped me decide on my purchase. More

they are very nice and help me to have great car quick and smoothly. thank you and smoothly. thank you More

Fairly long process but a very good experience and job done by all. I was impressed by Grayson and Shaun. We love the car a great job was done to fit our financial requirements. done by all. I was impressed by Grayson and Shaun. We love the car a great job was done to fit our financial requirements. More

Expect to wait 4 to 5 hours for a simple yet overpriced oil change. Don't expect your bumper to bumper extended warranty to cover ANYTHING that breaks. Don't expect your recall repairs to actually be done oil change. Don't expect your bumper to bumper extended warranty to cover ANYTHING that breaks. Don't expect your recall repairs to actually be done. Overall, don't expect anything good from this service department, especially repair work. More

Mr. Son was my new car sales associate at Capitol Hyundai. He was extremely professional and courteous. Best of all communications were very fast via text and phone whenever I had a question about th Hyundai. He was extremely professional and courteous. Best of all communications were very fast via text and phone whenever I had a question about the car that was ordered. I would highly recommend Mr. Son if you're thinking about purchasing a new vehicle from Capitol Hyundai. More

The service @ Capitol Hyundai was great. . Mr. Noel (saleman) and financial manager did a fantastic job in helping me getting the vehicle I wanted! . Mr. Noel (saleman) and financial manager did a fantastic job in helping me getting the vehicle I wanted! More

We had on overall good experience. The staff are all friendly and knowledgeable. We had a long wait for finance due to Covid. Selection was slim but they offered options to get us what we wanted. friendly and knowledgeable. We had a long wait for finance due to Covid. Selection was slim but they offered options to get us what we wanted. More

Shaun treated me fairly and was very thorough. Walt handled the transaction as professionally as I have ever seen. I drove 6 hours to get home, and would do it again to deal with the Capitol Hyundai te handled the transaction as professionally as I have ever seen. I drove 6 hours to get home, and would do it again to deal with the Capitol Hyundai team. More