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Hyundai Montgomery
Montgomery, AL
799 Reviews
The team at Hyundai Montgomery would like to welcome you to our dealership in Montgomery, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Hyundai vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Montgomery, you can always count on the professional technicians in our Hyundai service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Montgomery count on the high-quality vehicles and services found at Hyundai Montgomery, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 799 reviews
February 23, 2020
My wife and I went to Capital Hyundai looking for a 2019 Tucson. You did not have one. We were introduced to Mr. James Cox. He was very helpful and suggested we look at a 2020 floor model Tucson..He answere Tucson. You did not have one. We were introduced to Mr. James Cox. He was very helpful and suggested we look at a 2020 floor model Tucson..He answered all of our questions and showed.us how everything worked. We bought the floor model and we both love it. Thank you James Cox. More
by wpope145
Employees Worked With
James Cox,Robert Rego
February 21, 2020
I had an appointment confirmed to view a vehicle at this dealership for over 24 hours. I was coming in from out of town and drove two and a half hours first thing in the morning only to realize they had sol dealership for over 24 hours. I was coming in from out of town and drove two and a half hours first thing in the morning only to realize they had sold the car out from under me. A sales associate confirmed my appointment via text, another via voicemail, and I even returned that phone call later in the day. The car was sold the night before and I never received a call or notification that the car had been closed on. Honestly, a huge lack of communication that wasted over five hours of my day just for an “oops:” massive disappointment. Additionally, the sales person to greet me after I arrived there (not primary sales associate) did not seem thrilled about greeting me, and certainly treated me as more of a burden on them. From a business that relies on customers handing over thousands of dollars to them, customer service and overall respect of others’ time is significantly lacking in my experience with this dealership. More
by Mason
Employees Worked With
Mike Bishop, Tatyana
February 18, 2020
2020 Tucson My husband and I went to Capital Hyundai just to look & we ended up paying cash that day for a 2020 Tucson SUV which I Love to drive My husband and I went to Capital Hyundai just to look & we ended up paying cash that day for a 2020 Tucson SUV which I Love to drive More
by Kaytimae
Employees Worked With
Walter Hull
February 10, 2020
Purchasing We were looking for a larger car and went to Capital. Mr. Bishop was are sales person who helped us and answered the MANY questions I had, I would hi We were looking for a larger car and went to Capital. Mr. Bishop was are sales person who helped us and answered the MANY questions I had, I would highly recomend you talk to him when purchasing your car Hyundai. More
by rivethook
Employees Worked With
Mr.Bishop
February 03, 2020
The most excellent car buying experience I have ever had Robert Needham and his staff were excellent. They took ownership in my customer experience and kept their promises and were diligent throughout the pr Robert Needham and his staff were excellent. They took ownership in my customer experience and kept their promises and were diligent throughout the process. I would highly recommend this dealership More
by Tcowart
Employees Worked With
Robert Needham
January 29, 2020
Rick M My wife and I drove out there on a Friday. It was a little further to drive than we wanted but well worth it. Everything In the sale of my New Santa F My wife and I drove out there on a Friday. It was a little further to drive than we wanted but well worth it. Everything In the sale of my New Santa Fe was as promised , that made for a enjoyable experience. More
by Rick M
Employees Worked With
Noel Gross
January 15, 2020
Dishonest Dealership I found a vehicle listed for $15,284 on the website, so I called Friday and spoke to a lady about buying it. I told her I was a cash buyer and offered I found a vehicle listed for $15,284 on the website, so I called Friday and spoke to a lady about buying it. I told her I was a cash buyer and offered $15,000. She said she couldn't negotiate price, but that her sales manager could and would call me back. He called Monday to say the original price was too low and that to get me out the door would be $16,650. I asked if he'd take $15,500, but he declined and said it was going to auction on Tuesday. Well, I called back Tuesday afternoon and was told it didn't go to auction because others were looking at the vehicle, so I asked if the sales manager could call me. He called back Wednesday afternoon and said he sent it to auction. Someone isn't telling the truth, and I honestly don't know why. I'm a cash buyer who offered a fair amount. If they didn't like that offer, then just say so, but don't lie. I'd deal with a more honest car dealership if I were you. More
by John12
Employees Worked With
Rob
November 06, 2019
Transmission went out in 30 days of purchase My daughter purchased her first car from here while home from college this past summer. Within 30 days, on her way back to school she was having car My daughter purchased her first car from here while home from college this past summer. Within 30 days, on her way back to school she was having car trouble. By the time she arrived back at school, we had a diagnostic done on the car and her transmission needed to be replaced. My husband and I went to Capital Hyundai and spoke with Rob Needham and was told there was nothing they could do because she purchased it as is. We are so upset with Capital Hyundai because this is the 2nd car purchased from there that have had issues. NEVER AGAIN!!! I feel they knew something was wrong with that car when she purchased it and said nothing. Absolutely the worst thing to do to a college student. Now we are paying a car payment for a car that will not move until we get money to replace the transmission. More
by Jones Family
Employees Worked With
Rob Needham
December 10, 2018
Your next car should be from Capitol Hyundai, here's why My wife and I were in the market for a reliable inexpensive used car for our teenagers to drive. My wife found a 2012 Jeep Liberty at Capitol Hyundai My wife and I were in the market for a reliable inexpensive used car for our teenagers to drive. My wife found a 2012 Jeep Liberty at Capitol Hyundai. It was exactly what we were looking for. We purchased it under "As Is". After a couple of weeks it was apparent that the car had some mechanical issues. Understanding that we assumed all the possible issues when we purchased it, I still went back to the Capitol Hyundai and explained the situation. They were very nice and I got a sense that the people I was talking to were really listening to me. They understood, being parents themselves the problem of putting a teenage driver in an unreliable vehicle. I was blown away when they took the time to search for a vehicle that we could trade for and would be in our price range. We are not talking about a 30 thousand dollar car. This did not matter to the management and employees there. They treated us like we were purchasing that brand new vehicle. They went above and beyond what I expected them to do. I will be forever grateful for their professionalism and caring they showed me and my family. My experience there was a true blessing. More
by Brian Dunn
Employees Worked With
Jeff Robinson, Michael Ward and Rob Needham
August 02, 2018
Deception! My test drive consisted of the representative beside me on his phone. Not explaining any controls or features. Luckily I did this on my own. Didn't f My test drive consisted of the representative beside me on his phone. Not explaining any controls or features. Luckily I did this on my own. Didn't figure out how to use Android auto until 1 hour later when I got home. That's ok though. The only major problem I had was with the way the paperwork was presented to me, but I should have paid close attention. When Mr. Mcall was going over add-ons with me he conveniently didn't mention that an extended warranty was attatch to the final price. Mentioned 3 other things but never said anything about the extended warranty, which was the highest plan by the way. Got to the finance guy, Abe I think his name was, and he said that they were giving me a 10 year warranty. Making it sound as if it was something that came with the car from hyundai. Since i knew that hyundais had 10 year warranty, i had no reason to believe that this was anything extra. Again nobody mentioned that I was paying an extra 2200 dollars for this. This can and will be cancelled, but it still made my payment higher than it had to be, and I've learned from experience that extended warranties are no good. This was the part that I didn't appreciate at all. The rest of it I didn't care about because I was going to get the car regardless, but I have a great problem with how that was hidden into the bill. As this is my first new car I have learned to pay attention to absolutely everything line by line. This was unnecessary. When asked how everything was going with the vehicle, I told him that it was perfect, but asked why this wasn't brought to my attention. I was told I would get a call. A call that I have not received. I will also be filing a complaint with BBB about this. Thank you for your time. I would have no problem recommending people to buy a car there if it wasn't for this 1 thing! I love my car, so it has nothing to do with that. I am still glad i got this vehicle. I just have problem when people are purposefully deceitful for whatever reason. it was the reps that i came in contact with. Sean McCall the sales rep and Abe as the finance specialist. Hope this helps someone! More
by addakus123
Employees Worked With
Sean MCcall, Abe.
