Hyundai Montgomery

Your next car should be from Capitol Hyundai, here's why My wife and I were in the market for a reliable inexpensive used car for our teenagers to drive. My wife found a 2012 Jeep Liberty at Capitol Hyundai My wife and I were in the market for a reliable inexpensive used car for our teenagers to drive. My wife found a 2012 Jeep Liberty at Capitol Hyundai. It was exactly what we were looking for. We purchased it under "As Is". After a couple of weeks it was apparent that the car had some mechanical issues. Understanding that we assumed all the possible issues when we purchased it, I still went back to the Capitol Hyundai and explained the situation. They were very nice and I got a sense that the people I was talking to were really listening to me. They understood, being parents themselves the problem of putting a teenage driver in an unreliable vehicle. I was blown away when they took the time to search for a vehicle that we could trade for and would be in our price range. We are not talking about a 30 thousand dollar car. This did not matter to the management and employees there. They treated us like we were purchasing that brand new vehicle. They went above and beyond what I expected them to do. I will be forever grateful for their professionalism and caring they showed me and my family. My experience there was a true blessing. More

Deception! My test drive consisted of the representative beside me on his phone. Not explaining any controls or features. Luckily I did this on my own. Didn't f My test drive consisted of the representative beside me on his phone. Not explaining any controls or features. Luckily I did this on my own. Didn't figure out how to use Android auto until 1 hour later when I got home. That's ok though. The only major problem I had was with the way the paperwork was presented to me, but I should have paid close attention. When Mr. Mcall was going over add-ons with me he conveniently didn't mention that an extended warranty was attatch to the final price. Mentioned 3 other things but never said anything about the extended warranty, which was the highest plan by the way. Got to the finance guy, Abe I think his name was, and he said that they were giving me a 10 year warranty. Making it sound as if it was something that came with the car from hyundai. Since i knew that hyundais had 10 year warranty, i had no reason to believe that this was anything extra. Again nobody mentioned that I was paying an extra 2200 dollars for this. This can and will be cancelled, but it still made my payment higher than it had to be, and I've learned from experience that extended warranties are no good. This was the part that I didn't appreciate at all. The rest of it I didn't care about because I was going to get the car regardless, but I have a great problem with how that was hidden into the bill. As this is my first new car I have learned to pay attention to absolutely everything line by line. This was unnecessary. When asked how everything was going with the vehicle, I told him that it was perfect, but asked why this wasn't brought to my attention. I was told I would get a call. A call that I have not received. I will also be filing a complaint with BBB about this. Thank you for your time. I would have no problem recommending people to buy a car there if it wasn't for this 1 thing! I love my car, so it has nothing to do with that. I am still glad i got this vehicle. I just have problem when people are purposefully deceitful for whatever reason. it was the reps that i came in contact with. Sean McCall the sales rep and Abe as the finance specialist. Hope this helps someone! More

No pressure sale ,the staff was very informational,responded to all in a timely manner for a total process,and had friendly service through out the sale ...highly reco ,the staff was very informational,responded to all in a timely manner for a total process,and had friendly service through out the sale ...highly recommend for your vehicle needs. More

Billdaheel Excellent new car purchase experience. I never felt pressured to make a quick purchase but was given the time I wanted to consider all my purchase op Excellent new car purchase experience. I never felt pressured to make a quick purchase but was given the time I wanted to consider all my purchase options. More

Satisfied customer I've purchased a Lumina at this location before and was completely satisfied with the salesman (Herman Hodrick) and the product. So it was only natura I've purchased a Lumina at this location before and was completely satisfied with the salesman (Herman Hodrick) and the product. So it was only natural for me to return to Capitol Hyundai to fulfill my need!..👌🏽 More

review I visited the dealership 3 times before Noel Goss call me. I explained what I was looking for in a car, color, interior and my price range. Noel call I visited the dealership 3 times before Noel Goss call me. I explained what I was looking for in a car, color, interior and my price range. Noel call back after a few days and said he had found a car with my requirement. He suggested to visit the dealership and look at one with the same interior to make sure It was what I wanted. He said they would then go get the car from the other dealership and I could purchase it. More

2018 Genesis G90 purchase The vehicle and the purchase experience exceeded my expectations. Salesperson was knowledgeable, friendly and did not try to manipulate the sale. Wou The vehicle and the purchase experience exceeded my expectations. Salesperson was knowledgeable, friendly and did not try to manipulate the sale. Would purchase another vehicle from this dealership. More

Great customer service skills The guys did a wonderful job...I'll be returning soon I was rushing at the time and they did an awesome job getting me to work thanks again The guys did a wonderful job...I'll be returning soon I was rushing at the time and they did an awesome job getting me to work thanks again More